Check-in instructions were confusing and inadequate: "see doorman" - in reality, we needed to check in at the hotel front desk, which is in a different building. When we finally figured this out, after walking back and forth between buildings, the front desk was incompetent and 1) couldnt find our reservation 2) when they eventually found it, checked us in at first under the wrong name into the wrong room. The incompetence of the front desk isn't the fault of the listing owner but the incomplete check-in instructions put us in a state where we were very vulnerable if there was any confusion with the front desk employees. There was also no information on the listing about parking, which you have to pay for, which led us to park in a ski lot and get a ticket because neither the front desk nor the listing told us that there is a garage surreptitiously located under one of the resort buildings.
After spending an entire hour checking in we made it to the room. The room was mostly nice, if dated, but the door handle to the patio had completely fallen off (was literally dangling from two screws) and the thermostat control did not work at all, to the point we just had to turn it off to avoid overheating.
With basic improvements to both the check in instructions and fundamentals of the room, this could be a nice if dated place to stay. But that was not really the case for us.