Customer service was absolutely amazing. Room was nice. However we did encounter bugs. (Cockroach) I went down to the front desk and reported it. Asked for cleaning spray which they did provide but that was it. I hate bugs and panic. My husband killed it and cleaned.
For the most part, the property is clean and the stff seemedfriendly. Somehow we ended up in an accessible room, but that was no biggie. I did not like the condition of the towels. They definitely need to invest in new towels. Also, there was no body wash in the shower. There were 2 shampoos and a conditioner. But I always bring my on in case. And lastly, we needed the couch-bed, but there was no pillows or blanket in the room for the couch.