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Emporium Hotel South Bank

5.0 star property
VIP Access

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Photo gallery for Emporium Hotel South Bank

River City Twin Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk
Creator video
4 bars/lounges
Frangipani Suite with Free Wifi | Wardrobe
Frangipani Suite with Free Wifi | Living area | 55-inch flat-screen TV with digital channels, TV, pay films

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
267 Grey St, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪1 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, Treasury Building
    ‪17 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Exquisite Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite with Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite with Free Wifi

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Vista King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite with Free Wifi

9.6 out of 10
Exceptional
(30 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite with Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite with Free Wifi

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite with Free Wifi

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City King Suite with Free Wifi

Premium River City King Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

Premium River City King Suite with Free Wifi

10.0 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suite with Free Wifi

9.8 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi | 1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite Free Wi-Fi

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite with Free Wifi

Frangipani Suite with Free Wifi | Living area | 55-inch flat-screen TV with digital channels, TV, pay films

Frangipani Suite with Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Emporium Hotel South Bank

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness centre and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the pool at Emporium Hotel South Bank. During your stay, you're just a quick walk from South Bank Parklands. You'll find features such as free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, body wraps or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the pool
  • Steps from South Bank Parklands and 9 minutes on foot from Brisbane Convention and Exhibition Centre
  • Airport shuttle service available for a fee
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cots (infant beds) are available for AUD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site. Maximum attendees: 20
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Emporium Hotel South Bank Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 831 out of 1004 reviews
Rating 8 - Good. 116 out of 1004 reviews
Rating 6 - Okay. 31 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Szilvia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptionally kind
Stayed 3 nights in Jul 2025

10/10 Excellent

Tasia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

carmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amber, Wethersfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with an excellent staff. We were there for two weeks and felt at home. Very walkable area, too.
Stayed 11 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Jun 2025

10/10 Excellent

leonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Lara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, super friendly and helpful. Delicious breakfast. Super comfortable bed and pillows. Will stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Walter, Palos Verdes Estates

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was a fabulous hotel with beautiful open rooftop bar and infinity pool, nice gym with a view, and excellent helpful staff. Highly recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved every second of our stay at the Emporium! The staff were so friendly and helpful, our room had everything we needed including an incredible view, and the pool and spa/sauna were great. We were very kindly given a complimentary late check-out and bottle of champagne for our 10 year anniversary. We also really enjoyed our massage at the Healing Stone. Highly recommend this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Chloe van der

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay! Staff were very friendly, room was great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Emporium has a unique presence in South Bank. Great service, lovely setting and beautiful rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, we loved it. The terrace bar for dinner was also lovely
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jun 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jun 2025

10/10 Excellent

Yehia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in May 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel treats their guests extremely well.
Stayed 2 nights in May 2025

8/10 Good

Pete

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival 2 hours prior to check in we queried about dropping our bags off early and utilise the hotel facilities, in which the reception staff kindly accepted. Upon check-in to our room, our bags were already in our room and we were amazed by the layout of the room. We also made use of the valet & concierge services. The staff there were amazing with their customer service and very professional. We tried the Italian restaurant and were amazed with their customer service, everything was Italian from the waitress, chef and the music. We toured the infinity pool area which had stunning views of the city, although it can be hard to find a daybed during peak times. They had provided towels, complimentary bottled water and had a waiter present to take orders from the bar next to the pool. On check-out we were assisted by a porter to take our bags to the car from our room. When we checked, the bags were stacked perfectly in the boot and check-out process was smooth. Overall recommend staying here. Pros - Customer Service - Room Views - Services Available - Close to all things city/southbank - Valet Service Cons - Expensive restaurant for small portion of food
Stayed 2 nights in May 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travelled for business. Everything about this property was excellent. I will be staying here again when I travel to Brisbane.
Stayed 4 nights in May 2025

10/10 Excellent

Kym

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love loved it!
Stayed 2 nights in May 2025

10/10 Excellent

Saminda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous High End Stay

Exquisite hotel in the heart of South Bank... definitely will return
Stayed 1 night in May 2025