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Emporium Hotel South Bank

5.0 star property
VIP Access

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Photo gallery for Emporium Hotel South Bank

River City Twin Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk
4 bars/lounges
Frangipani Suite with Free Wifi | Living area | 55-inch flat-screen TV with digital channels, TV, pay films
Interior
Frangipani Suite with Free Wifi | Wardrobe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
267 Grey St, South Brisbane, QLD, 4101
  • Place, South Bank Parklands
    ‪1 min walk‬
  • Place, Brisbane Convention and Exhibition Centre
    ‪9 min walk‬
  • Place, Queensland Performing Arts Centre
    ‪9 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Exquisite Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite with Free Wifi

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista Twin Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite with Free Wifi

9.0 out of 10
Wonderful
(7 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Vista King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite with Free Wifi

9.6 out of 10
Exceptional
(31 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for River City King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite with Free Wifi

9.8 out of 10
Exceptional
(14 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for River City Twin Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite with Free Wifi

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Emporium Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite with Free Wifi

10.0 out of 10
Exceptional
(3 reviews)
  • 65 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Vista King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista King Suite With Free Wifi

  • Sleeps 2

View all photos for Vista Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Vista Twin Suite With Free Wifi

  • Sleeps 2

View all photos for River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City King Suite With Free Wifi

  • Sleeps 2

View all photos for River City Twin Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

River City Twin Suite With Free Wifi

  • Sleeps 4

View all photos for Exquisite Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Exquisite Suite With Free Wifi

  • Sleeps 2

View all photos for Emporium Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Emporium Suite With Free Wifi

  • Sleeps 2

View all photos for Premium River City King Suite with Free Wifi

Premium River City King Suite with Free Wifi | 1 bedroom, minibar, in-room safe, desk

Premium River City King Suite with Free Wifi

10.0 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Vista King Suite with Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suite with Free Wifi

9.8 out of 10
Exceptional
(13 reviews)
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Poolside Cabana Suite Free Wi-Fi

Poolside Cabana Suite Free Wi-Fi | 1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite Free Wi-Fi

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Frangipani Suite with Free Wifi

Frangipani Suite with Free Wifi | Living area | 55-inch flat-screen TV with digital channels, TV, pay films

Frangipani Suite with Free Wifi

  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium River City King Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Premium River City King Suite With Free Wifi

  • Sleeps 2

View all photos for Urban Vista King Suites With Free Wifi

1 bedroom, minibar, in-room safe, desk

Urban Vista King Suites With Free Wifi

  • Sleeps 2

View all photos for Poolside Cabana Suite With Free Wifi

1 bedroom, minibar, in-room safe, desk

Poolside Cabana Suite With Free Wifi

  • Sleeps 2

Frangipani Suite-Free Wifi

  • Sleeps 2

View all photos for Frangipani Suite

1 bedroom, minibar, in-room safe, desk

Frangipani Suite

  • Sleeps 2

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About this property

Emporium Hotel South Bank

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness centre and a sauna.
Emporium Hotel South Bank offers 140 air-conditioned accommodations with minibars and espresso makers. A pillow menu is available. 55-inch flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the pool at Emporium Hotel South Bank. During your stay, you're just a quick walk from South Bank Parklands. You'll find features such as free WiFi in public areas, plus 2 restaurants and 4 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and 4 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, facials or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from South Bank Parklands and 9 minutes on foot from Brisbane Convention and Exhibition Centre
  • Airport shuttle service available for a fee
Emporium Hotel South Bank offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces.

Event space at this hotel measures 4413 square feet (410 square metres) and includes conference space. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Emporium Hotel South Bank. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Emporium Hotel South Bank has 2 restaurants on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (AUD 65 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: AUD 35 per person
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,413 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillow menu

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cots (infant beds) are available for AUD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Breakage deposit: AUD 250 per night
  • A damage deposit of AUD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

The listed deposit applies to Poolside Cabana Suite, Suite (Exquisite), and Suite (Emporium) bookings. The general deposit is AUD 250 per stay for Suite, 1 King Bed (Vista), Twin Room, 2 Single Beds (Suite - Vista), Suite, 1 King Bed, River View, and Premium Studio Suite, 1 King Bed, River View (Level 12 and Above) bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 35 per person
  • Airport shuttle fee: AUD 125 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: AUD 65 per night
  • Crib (infant bed) fee: AUD 35.0 per night
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site. Maximum attendees: 20
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Emporium Hotel South Bank offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
The listed parties/events policy applies to Frangipani Suite bookings only.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Emporium Hotel South Bank South Brisbane
Emporium South Bank South Brisbane
Emporium Bank Brisbane
Emporium Bank Brisbane
Emporium Hotel South Bank Hotel
Emporium Hotel South Bank South Brisbane
Emporium Hotel South Bank Hotel South Brisbane

Reviews

Emporium Hotel South Bank Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 829 out of 1001 reviews
Rating 8 - Good. 116 out of 1001 reviews
Rating 6 - Okay. 29 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

Reviews

10/10 Excellent

André

Stayed 1 night in Oct 2025

10/10 Excellent

A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top spot for a drink

The bar staff up on the roof terrace are the friendliest I have ever had! They were all working well together and each one meet me with a smile and lovely manner. Super impressed guys!
Stayed 1 night in Aug 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Jackie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff are fabulous , however, the room I was in was positioned in the middle of a row of four lifts and I could hear them all night. All the “08” rooms are in this position-508,608,1208etc. If like me you have keen hearing and are easily woken, do not stay in these rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favourite Hotels in Brisbane with its access to the train system, ferries, South Bank shops & restaurants and the city. The roof top bar restaurant, pool, sauna & steam room ensure a fabulous start or end to any day. Superb!! General vibe & IT feel is very good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing experience. Words can't explain how much I appreciated the staff, who made my stay unforgettable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Edgy decor and killer views! Very nice stay!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel !

Love this hotel , attention to detail is superb!
Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A truly luxurious experience. From the warm greeting from the parking valet to the experience on checkout it’s obvious this team of hospitality professionals are really working together and truly care for their guests. The room was large and wonderfully appointed. Pool and sauna area great. Terrace bar and staff lovely too. Can’t recommend it highly enough
Stayed 1 night in Aug 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, Dolphin Heads

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is next to SouthBank railway station, however, you cannot hear any noise. The bed was extremely comfortable. Roof top bar is very popular especially at night.
Stayed 3 nights in Aug 2025

8/10 Good

Ferris

Stayed 2 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is unique and it was enjoyable to experience the various features. The minibar options are extensive and the food we ordered to the room was generous and delicious. Breakfast was also lovely and good value.
Stayed 1 night in Aug 2025

10/10 Excellent

Simon, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful hotel in an ideal location. Strongly recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

LUCIA, TAIPEI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

LUCIA, TAIPEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice all the services are very good except the room cleaning, the cleaner DID NOT clean the bathroom: bath tub, shower room , bathroom sink, toilet, even the trash drop on the floor they didn’t even pick it up, they came folding the bed, takeout the trash, that’s about all, the cleaning definitely needs to be improved. Besides that every else is very good. A good 5 star hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

emporium hotel you were great

amazing hotel excellent staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable luxurious hotel

It is a very comfortable hotel. The staff are so friendly especially Chloe on reception and Gareth Food and Beverage Manager. We had a super relaxing 3 days after sailing for 7 months
Stayed 3 nights in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and nice spacious rooms.
Stayed 3 nights in Jul 2025

10/10 Excellent

Daniel

Stayed 9 nights in Jul 2025

10/10 Excellent

Emily

Stayed 2 nights in Jul 2025

10/10 Excellent

Nada

Great service
Stayed 5 nights in Jul 2025

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025