This hostel features laundry facilities, a garden and barbecues. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and a vending machine are on-site. Bathrooms are shared.
Gonow Family Backpackers Hostel offers 22 air-conditioned accommodations with a safe and free toiletries. This Brisbane hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Guests have access to shared bathrooms. Bathrooms include a shower. Housekeeping is provided on a daily basis.
During your stay at Gonow Family Backpackers Hostel, you're just a quick walk from Brisbane Convention and Exhibition Centre. Free breakfast, free WiFi in public areas and free self-parking are available.
Free self-service breakfast served daily
Free WiFi
Free self-parking
Amenities include a front desk safe, laundry facilities and a terrace
Within a 15-minute walk of Brisbane Convention and Exhibition Centre and South Bank Parklands
Free breakfast is served daily. Public spaces have free WiFi. A terrace, barbecue grills, and a vending machine are also featured at Gonow Family Backpackers Hostel. Free self parking is available.
Smoking is allowed in designated areas at this Brisbane hostel.
Guests are served a free self-service breakfast daily from 6:00 AM to 10:00 AM.
Languages
Chinese (Mandarin), English, Italian, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free self-serve breakfast available daily 6:00 AM to 10:00 AM
Things to do
Bicycle storage
TV in common areas
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Outdoors
Barbecue grill
Garden
Terrace
Accessibility
No lift
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shared bathroom
Shower
Towels provided
Food and drink
Shared kitchen access
More
Air conditioning
Ceiling fan
Safe
Policies
Check-in
Check-in start time: 7:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:00 PM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Renovations and closures
This property is closed from 24 October 2023 to 10 February 2027 (dates subject to change).
Access methods
Front desk (limited hours)
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 20.00 per stay
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:00 PM - 9:00 PM. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
Children 17 years old and younger aren't allowed at this property.
Property is also known as
Gonow Family Backpackers Hostel West End
Gonow Family Backpackers West End
Gonow Family Backpackers
Gonow Family Backpackers Hostel West End
Gonow Family Backpackers Hostel Hostel/Backpacker accommodation
Gonow Family Backpackers Hostel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 7 out of 36 reviews
10 - Excellent
7
Rating 8 - Good. 12 out of 36 reviews
8 - Good
12
Rating 6 - Okay. 6 out of 36 reviews
6 - Okay
6
Rating 4 - Poor. 4 out of 36 reviews
4 - Poor
4
Rating 2 - Terrible. 7 out of 36 reviews
2 - Terrible
7
6.2/10
Cleanliness
6.8/10
Staff & service
5.6/10
Amenities
6.2/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
6/10 Okay
Alejandra
29 Nov 2022
Alejandra
6/10 Okay
Verified traveller
5 Feb 2022
You have what you paid!
It's cheap hostel in We End but you will get what you paid. Just don't expect much of $16 per night. At least you can have a car parking for free if you have one. There are 2 buildings of the hostel, White and Green, it seems the Green one is for the people who live there for ages but the White one is for new guests. But yeah seems most of people who staying in the hostel have been here a ages. *** the booking website said that you've already paid for the first night or what but the true is you've not. So you have to pay the whole amount on the spot. *** Once you show up and you feel not okay to stay just find the new one cause you can.
The manager was very good and looked after us in regard to the price. The sheets and towels were clean though the rest of the building was a little dirty.
I booked this hostel due to the location and the recent reviews... IT WAS A MISTAKE. Upon check in the staff was rude and unfriendly, if I had realised I had not paid for it yet I would of went somewhere else. The way the hostel was upon entry was that bad.
Upon checkin the guy was very pushy and the ‘rules’ are crazy. The wifi did not work while we were there.
The sleeping: the mattresses are typical hostel and hard, however they are yellow. The pillows are stained and the blankets were so gross we did not use them. The room itself looked like it hadn’t been cleaned, ever.
The bathrooms: RUN!! The mild that is around the floors, up the walls and on the wooden door to the bathroom makes you feel dirtier then when you went in. The entire time we were there, they were not cleaned once. It is a shame because they look like they have been redone but it is crazy.
Besides the cleanliness, which is horrible and quite frankly gross and none existent, the noise is loud. With all the rules you’d expect them to enforce the quiet times which they don’t.
Go across the street for cheaper and a MUCH BETTER experience.
DO NOT GO HERE.
Verified traveller
Stayed 3 nights in May 2019
8/10 Good
Verified traveller
11 May 2019
Verified traveller
Stayed 1 night in May 2019
10/10 Excellent
Verified traveller
20 Feb 2019
Liked: Cleanliness, staff & service, room comfort
Give it a chance
My Uber pulled into the hostel directly opposite and I was impressed, then realised my hostel was the one on the other side of the road and was very disappointed - it looked like it should be in a ghetto somewhere. Lots of graffitti on the outside as a welcome, the building looked really old and tired, no clear sign as to where reception was, or indeed that it was the hostel I was staying at, and lots of “lock your door” signs everywhere. When I found reception, posters warning abouts the local “thief” were my welcome! Not great so far, but the bed was clean, although extremely noisy, most beds in the room woke everyone up as people moved in their sleep, air con and WiFi were amazing though, and value for money was pretty good I guess. Staff are really friendly. Toilets and showers were gross, although they were cleaned during my stay I don’t think they have had a deep clean since they opened. Overall great for a night or 2 to save money but hostel opposite looked more appealing!
Decent spot, close to shops and transport links. Friendly and helpful staff, comfortable dorm with both AC and fans. Generally a bit 'tired' and run down in appearance lacking some of the facilities of similarly priced alternatives. WiFi ok when it worked properly... Frequently 'no connection', poor signal and/or limited bandwidth however.
1. They had no record of my wotif booking when I arrived (I had the email confirmation, so not my error).
2. They wouldn't let me check in anyway because I didn't have my passport. This fact was not evident ANYWHERE in the booking process. When I mentioned this, I was told haughtily by the boy at reception that well I agreed to it with the terms and conditions (which I'm fairly confident he's never read, and agreeing to terms and conditions when booking online - really?). No "sorry" and "we should look in to that so this doesn't happen again".
Jo
Stayed 2 nights in Sep 2017
8/10 Good
Gillian
20 Jun 2017
Liked: Cleanliness, staff & service
Originally planned to stay for 2 weeks but extended to 5. Stayed in a twin room very safe and secure, staff are friendly, good cooking space.
Gillian
Stayed 14 nights in Jun 2017
4/10 Poor
Verified traveller
1 Jun 2017
Disliked: Room comfort
Very small kitchen, gets very busy. Have a system where it have to hand your keys over to get mugs, cutlery etc. Rooms are very basic - bed, hangers no where to store anything. Only one shower worth using between about 10 rooms as other one is a wet room with nowhere dry to put clothes and towel.