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voco Brisbane City Centre by IHG

4.5 star property

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Photo gallery for voco Brisbane City Centre by IHG

Daily buffet breakfast for a fee
Outdoor pool
Meeting facility
1 bedroom, minibar, in-room safe, desk
Meeting facility

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
85-87 North Quay, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪3 min walk‬
  • Treasury Casino
    ‪5 min walk‬
  • Suncorp Stadium
    ‪17 min walk‬
  • Brisbane, QLD (BNE)
    ‪17 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, River View

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds, River View

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.8 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, River View

Premium Room, 1 King Bed, River View | 1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, River View

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, River View

9.8 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 1 King Bed, River View

Room amenity

Grand Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, River View

View from room

Standard Room, Multiple Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

Hotel Indigo Brisbane City Centre by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, (213)
The price is CHF 150
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Hotel Indigo Brisbane City Centre by IHG

About this property

voco Brisbane City Centre by IHG

Riverwalk hotel with fitness centre and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Voco Brisbane City Centre by IHG offers 194 accommodations with minibars and a safe. 50-inch plasma televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The breakfast at voco Brisbane City Centre by IHG gets high marks from our customers. During your stay, you're just a quick walk from Treasury Casino. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the location
  • Just a 3-minute walk from Brisbane City Hall and 4 minutes on foot from Treasury Casino
Voco Brisbane City Centre by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 16 meeting rooms available. The luxury voco Brisbane City Centre by IHG also features concierge services, dry cleaning/laundry services, and 24-hour room service.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Zuma Restaurant – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 36 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 28 to 40 for adults and AUD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Zuma Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 to 40 for adults and AUD 5 to 30 for children
  • Nearby parking fee: AUD 36 per day (6562 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Brisbane Mercure Hotel
Mercure Brisbane
Mercure Hotel Brisbane
Brisbane Mercure
Mercure Brisbane Hotel Brisbane

voco Brisbane City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 154 out of 247 reviews
Rating 8 - Good. 70 out of 247 reviews
Rating 6 - Okay. 17 out of 247 reviews
Rating 4 - Poor. 4 out of 247 reviews
Rating 2 - Terrible. 2 out of 247 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Disaster

I messaged the hotel to say that my son will arrive first for the first night and that they should get in touch if it was a problem. No response - but then they made my son pay to check in. He got woken up in the middle of the night because the electricity was malfunctioning and then they put everyone into a different hotel. Guess what. Not recommended at all.
Stayed 2 nights in Apr 2025

10/10 Excellent

Haylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the Brisbane River, our room had a beautiful view. It’s an easy walk from Roma Street Station and into the inner city and Queen Street Mall for shopping and dining. It’s also an easy walk over to Southbank. The staff were great and accommodated us for an early check in so we could get to a wedding on time, which was the reason for our stay. Would definitely stay here again!
Stayed 1 night in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfortable beds clean great location. Currently at a different hotel this visit and regretting not booking this place instead!
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stuart

Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful for our whole stay. The room service and breakfast were excellent. It was a short walk to Brisbane City center.
Stayed 1 night in Apr 2025

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentleman who checked us in (and out) was very personable, and the gals in restaurant were very helpful!
Stayed 1 night in Mar 2025

8/10 Good

Rushdi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely property with lovely staff. Close to everything. Walk to water taxi or casino and local restaurants. We will be back.
Stayed 2 nights in Mar 2025

6/10 Okay

Susan

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel is dingy, hallways are dark and rooms are small. It was not what I expected. The location is close to the downtown area but is not walking friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jason and Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

8/10 Good

Shona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prime position; comfortable beds; clean; room smaller than initially thought but had everything you needed and only slept there. Staff were great.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

We really enjoyed our stay at Voco Nice room Great location Excellent staff & service Only negative was construction noise at times taking place outside hotel Out of Hotel’s control & manager was very understanding & showed genuine concern for the inconvenience Would stay again
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The staff were amazingly friendly and helpful - nothing was a problem. The parking downstairs was easy. The room was clean and spacious, and the amenities were great. Room service menu was available, and the food was excellent. Everything was absolutely worth the price.
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot. Loved it
Stayed 3 nights in Feb 2025

10/10 Excellent

Tania, Breakfast Point

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, the pool, restaurant and lobby. The parking was the only thing to improve.
Stayed 1 night in Mar 2025

10/10 Excellent

Lyndall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The venue was in a great location to everything that we needed - train lines, shopping, bus stop at Ann St. Perfect stay if going to concerts etc. The room was lovely, beds were perfect and soft and the staff were lovely. Only issue was the parking, the parking near the venue was super squashy and near impossible to park in. We then had the option to park in Tank st, and there were plenty of parks there however it was a big walk with luggage. There were also no parks near reception to drop luggage off initially so there was conjestion during check in and check out times.
Stayed 1 night in Feb 2025

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the hotel had no netflix or foxtel availability
Stayed 1 night in Mar 2025

8/10 Good

JAN

Liked: Cleanliness, staff & service
Joy the receptionist was very attentive and helpful. Handy to shops and public transport.
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe clean, quiet hotel. Will definitely be back.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location handy walking distance to shopping, water ferries and buses.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of South Bank and the river.
Stayed 2 nights in Jan 2025

8/10 Good

Bradley

Liked: Cleanliness, staff & service
Rooms really need proper cooling system not just a thermostat.
Stayed 2 nights in Feb 2025