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4.7 out of 5

"Really enjoyed our stay at the Grand Hotel Casselbergh due to the wonderful room, facilities and the great level of customer service offered by all th ... " More

By a verified traveller on Sun 03 Dec 2023

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Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
CHF 178* Per night/room 20 May - 21 May

The King Loft

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Suite "Prince Henry"

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Historic Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Family Suite "Queen Catharina"

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us they can't get enough of Grand Hotel Casselbergh Bruges's great location. During your stay, you're just a quick walk from Bruges Market Square. You'll find features such as free WiFi in public areas, plus a full-service spa and a gym.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the spaciousness, cleanliness and comfy beds
  • Steps from Burg and Basilica of the Holy Blood

Grand Hotel Casselbergh Bruges ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Casselbergh Bruges

Everyone (4) Couples (5) Family (1)
5 out of 5
Really enjoyed our stay at the Grand Hotel Casselbergh due to the wonderful room, facilities and the great level of customer service offered by all the staff.

Posted by on 3 Dec 2023

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Comment from Hotel Management

7 Dec 2023 by Els Van Overloop

Dear Gary Thank you so much for your kind words! We ae very happy to hear that you enjoyed your stay at Grand Hotel Casselbergh. It's always a pleasure to know that our guests appreciate the efforts we put into providing a wonderful experience.Our team works hard to ensure that every guest feels comfortable and well taken care of, so your positive feedback about the customer service means a lot to us.We are already look forward to hosting you again soon! Warm regards, Els, Sales & Marketing Manager

5 out of 5
If this hotel isn't setting a benchmark for Bruges then I can't imagine what could. From the moment we arrived, when the very James Bond"esque" lift took our car from a very beautiful side street entrance down into the basement car park, every single feature of this hotel just took our breath away. The most beautiful hotel in the most stunning city I have ever visited in my life. We will definitely be back! ❤🇧🇪

Posted by on 16 Feb 2020

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4 out of 5
Very enjoyable stay. Superb location. Excellent breakfast choice. The only downside was we had booked a canal view room which was situated on the first floor which had more of a view of the car park rather than the canal. I would recommend asking for a room on a higher floor (our friends were on the second floor and view was much better)

Posted by on 12 Jan 2020

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4 out of 5
Position of the property was great. Very much in the heart of the city. It would have been even better if snacks or bar food was available. We were there when it was sub zero temperatures so not having to go out in the evening would have been great.

Posted by on 6 Dec 2019

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5 out of 5
The hotel is situated right in the middle of Bruges making it very easy to get to all the main attractions of the city by foot.

Posted by on 11 Oct 2019

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5 out of 5

Posted by on 4 Sep 2019

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5 out of 5

Posted by on 29 Aug 2019

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5 out of 5

Posted by on 26 Jun 2019

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5 out of 5
Lovely hotel, very much enjoyed our stay. Perhaps a little more work needed in the concierge department but other than that, highly recommend and couldn’t be happier with the central location.

Posted by on 1 Jun 2019

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5 out of 5
Ylellinen ja rauhallinen hotelli erinomaisella sijainnilla. Todella hyvä sänky ja amme kylpyhuoneessa.

Posted by on 17 Jul 2022

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Comment from Hotel Management

26 Jul 2022 by Els Van Overloop

Dear Mrs Maarit, Thank you for taking the time to review your stay at Grand Hotel Casselbergh, and for leaving such positive feedback - we really cannot ask for more than a 5 out of 5! We are pleased you enjoyed the luxury, our location and the comfortable bed and bath. We do hope we will have pleasure of hosting you again in the future. Kind regards, Els, Sales & Marketing

About the Grand Hotel Casselbergh Bruges

Location Hoogstraat 6, Bruges, 8000

Property Features

Grand Hotel Casselbergh Bruges offers its guests a full-service spa, a sauna, and a fitness centre. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 10 meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5877 square feet (546 square metres) and includes a conference centre. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Casselbergh Bruges. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Bruges hotel is smoke free.

  • 118 guestrooms or units
  • 6 levels
  • 2 buildings
  • 5877 sq ft of conference space
  • 546 sq. m of conference space
  • Built in 2010
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Bruges Station (3.6 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Grand Hotel Casselbergh Bruges offers 118 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a separate bath and shower, designer toiletries and hairdryers. This Bruges hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate bath and shower
  • Cots (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Ecotours nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

  • Sauna in spa
  • Hot springs/mineral springs in spa
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments and cash

Mobile payment options include: Apple Pay

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place a credit card pre-authorization for the entire amount of stay for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, cash, mobile payments and Apple Pay. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-in and contactless check-out are available.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • Credit card pre-authorization
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.98 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 per person
  • Self-parking fee: EUR 30 per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bruges Grand Hotel Casselbergh
  • Casselbergh
  • Casselbergh Hotel
  • Grand Casselbergh
  • Grand Casselbergh Bruges
  • Grand Hotel Casselbergh
  • Grand Hotel Casselbergh Bruges
  • Hotel Casselbergh
  • Casselbergh Bruges Bruges
  • Grand Hotel Casselbergh Bruges Hotel
  • Grand Hotel Casselbergh Bruges Bruges
  • Grand Hotel Casselbergh Bruges Hotel Bruges

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.