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Holiday Inn Resort Jekyll Island by IHG

3.0 star property

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Photo gallery for Holiday Inn Resort Jekyll Island by IHG

Courtyard
Property video
Outdoor pool
Lobby
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available

Explore the area

View in a map
701 North Beachview Drive, Jekyll Island, GA, 31527
  • Place, Jekyll Island Golf Club
    ‪18 min walk‬
  • Place, Jekyll Island Convention Center
    ‪3 min drive‬
  • Place, Jekyll Island State Park
    ‪4 min drive‬
  • Airport, Brunswick, GA (BQK-Golden Isles)
    ‪34 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Ocean View

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(17 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Island View)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed (Island View)

8.8 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Partial Ocean View

8.4 out of 10
Very good
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Ocean View

8.8 out of 10
Excellent
(50 reviews)
  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Island View)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds (Island View)

7.8 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Partial Ocean View

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Partial Ocean View

8.0 out of 10
Very good
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, rollaway beds

Family Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Oceanfront

9.6 out of 10
Exceptional
(8 reviews)
  • 58 sq m
  • Sleeps 6
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Communications)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.4 out of 10
Exceptional
(3 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Mobility Accessible (Mobility)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Roll-in Shower (Mobility, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, rollaway beds

Family Suite, 1 Bedroom

  • 66 sq m
  • Sleeps 8
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible, Non Smoking (Communications, Mobility)

7.8 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Communications, View)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Communications, View)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Premium Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible, Non Smoking (Communications)

  • 58 sq m
  • Sleeps 6
  • 1 Single Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility, View)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility, View)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity
Best Western Plus Jekyll Island
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,007 reviews
The price is CHF 73
includes taxes & fees
30 Nov - 1 Dec
Best Western Plus Jekyll Island

About this property

Holiday Inn Resort Jekyll Island by IHG

Family-friendly fun on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub and a 24-hour fitness centre. Housekeeping is available on request.
Holiday Inn Resort Jekyll Island by IHG offers 157 accommodations, which are accessible via exterior corridors and feature iPod docking stations and a safe. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Resort Jekyll Island by IHG's great location. During your stay, you're just a quick walk from Indian Mound. You'll find features such as free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a playground and bicycles to rent
  • Steps from Indian Mound and 4 minutes on foot from Americana Beach
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Holiday Inn Resort Jekyll Island by IHG offers its guests a kids' pool, an outdoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Event space at this hotel measures 4600 square feet (427 square metres) and includes conference space. A terrace, a children's club, and a vending machine are also featured at the family-friendly Holiday Inn Resort Jekyll Island by IHG. A free area shuttle within 7 miles is available.

This 3-star Jekyll Island hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
24 Coastal Grill – On-site restaurant.
NorthShore Coffee – On-site coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free area shuttle up to 7 miles
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 19 to 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 24 Coastal Grill
  • NorthShore Coffee

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's club
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 4,600 square feet of conference space
  • Computer station

Outdoors

  • Firepit
  • In a state park
  • On the beach
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in fee: USD 80.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 80.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees of $12 apply to children ages 12 and up for breakfast, when sharing existing bedding with their parents. Fees are collected at the property.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day (maximum USD 120 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 32.10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 22.00 for adults and USD 0 to 12 for children
  • Pet fee: USD 40 per pet, per day (maximum USD120 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 80.00 (subject to availability)
  • Late check-out fee: USD 80.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay
  • Service fee: USD 19.8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Oceanside Inn Jekyll Island
Oceanside Jekyll Island
Holiday Inn Resort Jekyll Island
Holiday Inn Jekyll Island
Oceanside Hotel Jekyll Island
Jekyll By Ihg Jekyll
Holiday Inn Resort Jekyll Island
Holiday Inn Resort Jekyll Island by IHG Hotel
Holiday Inn Resort Jekyll Island an IHG Hotel
Holiday Inn Resort Jekyll Island by IHG Jekyll Island
Holiday Inn Resort Jekyll Island by IHG Hotel Jekyll Island

Reviews

Holiday Inn Resort Jekyll Island by IHG Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 454 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 137 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

Reviews

8/10 Good

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. Liked the hotel overall. The room was spacious enough. Enjoyed the closeness to the beach.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property itself was well maintained and the access to bikes for a couple hours a day was very nice. The two negative things... The order window to the restaurant was closed with a note to go inside. Other hotels we have stayed at in the area provided a nice order window that you could access to purchase food/drinks from outside and didn't make you put shoes back on to go inside. We did not purchase anything from that restaurant as a result. The "Free Coffee" sounded amazing until we found that the 3rd Floor had zero AC in the coffee shop area and the barista did not have a cooler or any means to provide anything beyond your basic gas station coffee options. That was a bigger let down for my wife and children and they had to make trips to the Starbucks on the island as part of the Westin as a result. Enjoying some food/drinks by the pool and some decent coffee on the 3rd floor overlooking the beach would have been great. Thanks!
Stayed 4 nights in Aug 2025

10/10 Excellent

Willis

Liked: Staff & service, property conditions & facilities
Good for vacation with a dog
Stayed 5 nights in Apr 2025

8/10 Good

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed and Peaceful

We had a great stay. We’ve been here before and love the relaxed vibe. Last year the restaurant wasn’t open yet, and what a great addition to the property! All of the staff at the restaurant were kind and accommodating. We are already planning our return for this peaceful little area again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wedding here and the staff was awesome!! Service was great!! Great location and amenities are great!!
Stayed 2 nights in Aug 2025

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

SHERRY, Cary

Liked: Cleanliness, property conditions & facilities
Clean.
Stayed 1 night in Jul 2025

2/10 Terrible

Mary

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty, staff seemed clueless, fridge didn’t work and breakfast was $20 per person.
Stayed 1 night in Jul 2025

10/10 Excellent

John C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment my wife and I stepped into the lobby of the Holiday Inn Resort Jekyll Island, we knew we were in for something special. The atmosphere was inviting, and Kimberly at the front desk set the tone for the entire stay. She greeted us with a big smile, made check-in a breeze, and happily answered every question we had — even though we arrived an hour early. No stress, just Southern hospitality at its best! Our room was spotless, spacious, and incredibly comfortable. The bed and pillows were so cozy, it felt like sleeping at home — maybe even better. And that ocean view? Absolutely stunning. Waking up to the sight and sound of the waves was pure bliss. The resort’s amenities were top-tier. We spent time lounging by the pool and soaking in the crystal-clear hot tub — perfect for unwinding. But the real highlight was 24 Coastal Bar & Grill. The food was fantastic — we sampled the pizza, buffalo shrimp, and pork wings, and everything hit the mark. Huge shoutout to Michael (the manager) and our amazing servers, Jenn and Loni, who made every meal feel like a VIP experience. Evenings were our favorite — sipping drinks by the fire pit, enjoying the coastal breeze, making new friends and just taking it all in. It was the kind of peaceful, memorable escape we’d been craving. The Holiday Inn Resort Jekyll Island exceeded every expectation. From start to finish, it was a perfect weekend getaway. We’re already counting down the days until our next stay!
Stayed 1 night in Jul 2025

10/10 Excellent

John C

Stayed 3 nights in Jul 2025

2/10 Terrible

Rocio

Travelled with pets, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I had a reservation for a king ADA mobility accessible room what I got was a queen bed and a room for hearing impaired. I mentioned this upon check-in and the front desk person didn’t seem to care and said he didn’t have any other rooms available. I mentioned that I needed a bathroom with the bars and got a bathroom with just one bar next to the shower. Then I used the shower and water just shot out of the handle. I thought that water must be going into the wall since it was just pouring out in all directions. When I get out and look at the outside wall of the bathroom it was soaked and the rug was wet. Who know if that room also had mold. I did go back to the front desk and complained to Valerie the assistant manager. Luckily we were only there one night as it was just a pit stop for us. It was not enjoyable. The back access is amazing and they have plenty of parking. There was an odd smell in the morning which may be due to a nearby paper mill. We ended up getting a refund for the room, but it’s really disappointing that a person with disabilities has to go through this. It’s shameful that there was such a lack of empathy from the front desk staff upon check-in. We had reserved the right room. You shouldn’t be allowed to change an ADA room reservation.
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The view was wonderful and everything was great but we had issues with the ac in our room which made it bad because of how hot it was outside. The maintenance guys did come several times but nothing they did fixed it. They did take some money off my bill though. I loved the size of the room and it was right on the beach. Everything else was wonderful and I would definitely stay there again! The staff was very polite and helped as much as they could!
Stayed 2 nights in Jul 2025

10/10 Excellent

Tommy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach
Stayed 4 nights in Jul 2025

8/10 Good

Lonnie

Travelled with family
Love it but the fact that you can only check in @ 4:00 is not cool for the money I understand that they have to clean rooms between check out but should have more staff cleaning but love the place and the stay
Stayed 1 night in Jul 2025

10/10 Excellent

Paula

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
…
Stayed 3 nights in Jul 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great (at the front desk and the restaurant). The location was amazing. We’ll definitely be back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view.
Stayed 2 nights in Jul 2025

6/10 Okay

Minerva

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Pros: Got to check in an hour early, room on the first floor, easy walk to the beach, beautiful view, clean towels everyday. Kids eat free at onsite restaurant. The rooms are very spacious. Cons: Our AC and fridge did not work on the first day. The room was hot and we were told it was motion censored so if it did not feel movement for more than 30 mins it would turn off. It was a hot first night but thankfully it was fixed by the second. Our fridge was replaced the same night, not great but still better than none at all. The shower makes a very loud noise while running, and the bathroom and room are not the cleanest. It is a very run down hotel and needs a major renovation. They played the same movie 2 nights in a row. The restaurant on site was good, but the service was terrible. Only got refills on 1 drink all night, the wrong food was brought out and it took 20 mins to get our dessert. Ice machine is only on the second floor above lobby. No where else. The sheets did not get changed/beds were not made during our 4 night stay. 3 outlets did not work in the room. Walls are very thin and we could hear our upstairs neighbors stomping around. Overall, I would give my stay a 5/10.
Stayed 3 nights in Jul 2025

8/10 Good

Pamela

Business traveller
Liked: Cleanliness, staff & service, amenities
Right on the beach. Rooms freshened daily. Had an issue with a continous drilling sound (but no drilling taking place). Called front desk and they moved me for a peaceful nights rest.
Stayed 3 nights in Jul 2025

4/10 Poor

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible service

I rarely leave reviews, but the service here was so poor, I felt compelled. I booked a 2 Queen room with an ocean view on the first floor. Upon arrival, I was given a single King with no view. When I pointed out the error, I was met with suspicion and called a liar until I showed my reservation. They eventually gave me a 2 Queen room—still no view—and it reeked of cigarette smoke. When I asked for a different room, I was told nothing else was available. There were several options available on their website. During my 4-day stay, housekeeping was advertised as daily but never came. After two days, I requested towels, sheets, and trash removal. They finally came the next day, made one bed, didn’t touch the other, left no towels, and ignored the trash. I went to the desk and asked for clean sheets to change them myself. The man in uniform ignored me. A woman eventually came out, told me “no” outright, then begrudgingly handed over sheets—blood-stained ones. The pool was cloudy and clearly uncleaned. The lobby is nice and the location is great, but if I’m paying $300+ per night, I expect basic service and cleanliness. We visit Jekyll 1–2 times a year, but I won’t be staying at this Holiday Inn again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty to do on the property if you want to just park your car for a couple days. The pool, beach and restaurant are just steps away.
Stayed 1 night in Jul 2025