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SureStay Plus Hotel by Best Western St Marys Cumberland

3.0 star property

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Photo gallery for SureStay Plus Hotel by Best Western St Marys Cumberland

Exterior
Lobby
Property amenity
BBQ/picnic Area
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • 24/7 front desk
  • Pet-friendly

Explore the area

View in a map
2710 Osborne Rd, St. Marys, GA, 31558
  • Naval Submarine Base Kings Bay
    ‪4 min drive‬
  • Cumberland Island Ferry
    ‪6 min drive‬
  • Cumberland Island National Seashore Visitor Center
    ‪6 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(39 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 King Bed, Accessible, Jetted Tub (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(38 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(34 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About this property

SureStay Plus Hotel by Best Western St Marys Cumberland

Hotel with free breakfast, in the vicinity of Naval Submarine Base Kings Bay
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western St Marys Cumberland offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This St. Marys hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western St Marys Cumberland. During your stay, you're just a quick walk from VA St Marys. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the location and the clean guestrooms
  • 5 minutes by car from Cumberland Island Ferry and 5 minutes from Cumberland Island National Seashore Visitor Center
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western St Marys Cumberland offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly SureStay Plus Hotel by Best Western St Marys Cumberland. Free self parking is available. A complete renovation of SureStay Plus Hotel by Best Western St Marys Cumberland was completed in November 2021.

This St. Marys hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Renovated entire property - November 2021
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 30.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cumberland Inn
Cumberland Inn St. Marys
Cumberland St. Marys
Cumberland Inn Suites
Cumberland Inn Suites
SureStay Plus Hotel by Best Western St Marys Cumberland Hotel

SureStay Plus Hotel by Best Western St Marys Cumberland Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 456 out of 1003 reviews
Rating 8 - Good. 326 out of 1003 reviews
Rating 6 - Okay. 121 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Cumberland Island

No worries what-so-ever, the stay was nice would book at this hotel again.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

It was clean and quiet. Bed was a little soft for my liking but ok. The grounds around pool were pleasant.
Stayed 1 night in May 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good customer service and assistance
Stayed 1 night in May 2025

10/10 Excellent

Sharon, Lithia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed.
Stayed 1 night in May 2025

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, thorough and attention to detail.
Stayed 4 nights in May 2025

8/10 Good

Debora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed here before and enjoyed it. This time we booked this place because it was so warm outside and wanted to enjoy the pool. However, a local I am assuming booked a room and hosted a pool party with about 20 kids and a mom that was constantly screaming and swearing at them so we, and other paying guests could not use it. We didn't complain because I didn't want to start any trouble or ruin the kids birthday.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family

One Night Stopover

Staff was very nice. Nothing special about the room, but clean. Hated the pillows, bed was a bit hard. Just a stop over - would stay one night again Had a nice outdoor area for grilling and chilling- pool was screened and shaded
Stayed 1 night in May 2025

8/10 Good

Debora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Showed up an hour after check-in and room was not ready. Suggested waiting in bar as it was happy hour but not willing to buy us a drink.
Stayed 1 night in May 2025

8/10 Good

Allen

Stayed 3 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service
Convenient. Had a nice quiet room far away from traffic.
Stayed 1 night in Apr 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed using the private jet hot tub in the room. The front desk service is highly efficient, kind, and friendly. Well done!
Stayed 1 night in May 2025

4/10 Poor

Loredana, Fort Mill

Travelled with pets
Disliked: Cleanliness, staff & service, amenities
I had a disappointing stay at Sureplay Hotel. After a long drive, the check-in process was unusually slow due to staff training, which was frustrating. Unfortunately, the room didn’t meet basic cleanliness standards— the bathroom was not properly cleaned, and the TV remote was sticky and dirty. The TV itself was also in poor condition. I expected a more comfortable and welcoming experience.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service. Great experience for the rate.
Stayed 1 night in May 2025

4/10 Poor

charles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Lady for registrer
Stayed 1 night in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, property conditions & facilities
check in staff was very nice
Stayed 1 night in May 2025

10/10 Excellent

KENNETH, Hilton Head Island

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Stormy

Stayed 2 nights in Apr 2025

10/10 Excellent

Gidget

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Julie

Stayed 1 night in Apr 2025

8/10 Good

Nina

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025