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4.0 out of 5

"Hotel certainly needs updating. The room was tidy. Bed was good .but the room was sad looking. needs a good paint job and nothing closes.doors etc. A ... " More

By a verified traveller on Mon 11 Dec 2017

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Privilege Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Hotel Metropole, you're just a quick walk from La Grand Place. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Rue Neuve and 3 minutes on foot from St. Catherine's Square
  • Airport pick-up and train station pick-up shuttle service available for a fee
  • Pets welcome for a fee

Hotel Metropole ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Metropole

Everyone (15) Couples (4) Family (1)
5 out of 5

Posted by on 8 Aug 2019

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Comment from Hotel Management

8 Aug 2019 by Hotel Metropole

Dear guest, Thank you for your feedback. We are glad that you liked your stay in our hotel Our team looks forward to welcoming you back soon. Kind Regards, Hotel Metropole

5 out of 5

Posted by on 4 Jun 2019

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Comment from Hotel Management

5 Jun 2019 by Hotel Metropole

Dear guest, Thank you for your great review. We are glad that you had a pleasant stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

4 out of 5

Posted by on 11 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by Hotel Metropole Brussels

Dear guest, We would like to thank you for your great note. Our team looks forward to welcoming you back soon! Kindest regards,

3 out of 5

Hotel close to lots of road works everywhere ..

Hotel certainly needs updating. The room was tidy. Bed was good .but the room was sad looking. needs a good paint job and nothing closes.doors etc. And the bathroom nothing finished holes everywhere and things missing from mirrors and lights .

Posted by , from oxford uk on 11 Dec 2017

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Comment from Hotel Management

11 Dec 2017 by Hotel Métropole

Dear Janice, Thank you very much for having taken the time to share your feedback following your recent stay at Hotel Métropole. We are glad to read that you enjoyed the comfy of our bed. However we have well noted your remarks and transferred it to our Technical Department which will take the necessary measures about it. We do apologize and hope to welcome you for an better experience. Kind regards. The Management.

2 out of 5

Old hotel in desperate need of refurbishment

Pros: Hotel staff friendly and helpful
Cons: Internet access, aircon in rooms, better furnishings, better decorating...
Location: Good location. Metro station very near. Huge roadworks right in front of the hotel, hence taxi can only stop about 200m away.
Very old rooms, poorly decorated and with furnishings falling apart. No aircon, very slow internet. Not a 5-star hotel, in my view. Expensive restaurant with staff that are not overly friendly. Hotel bar always closed.

Posted by , from Lausanne on 8 May 2017

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Comment from Hotel Management

15 May 2017 by METROPOLE

Dear Radu, Thank you for your feedback. We are glad to read that you have been satisfied by the kindness of our staff members. However your remark concerning the wifi connexion has been well noted. Kind regards, The Management

5 out of 5

Posted by on 11 Sep 2019

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Comment from Hotel Management

12 Sep 2019 by Hotel Metropole

Dear guest, Thank you for your wonderful review. We are glad that you had a pleasant stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

5 out of 5
Perfect , sehr gut gelegen, auch Personal war freundlich. Das Frühstück entspricht aber kein fünf-Sternen-Hotel.

Posted by on 30 Aug 2019

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Comment from Hotel Management

30 Aug 2019 by Hotel Metropole

Dear guest, Thank you for your great review. We are delighted that you had a pleasant stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

4 out of 5
Upea art deco-sisustus, suuri, hienosti sisustettu huone, erinomainen palvelu. Kylpyhuone vähän vaatimaton. Ympäristössä hyvät palvelut, kävelymatka keskustaan ja metro aivan vieressä. Kiva alakerran ravintola terasseineen.

Posted by , from Helsinki on 21 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by Hotel Metropole

Dear Timo, Thank you for your great feedback. We are glad that you enjoyed your stay in our hotel. Our team looks forward to welcoming you back soon. Kind Regards, Hotel Metropole

4 out of 5
ambiente sehr schön, nette leute, sehr zentral gelegen, preis-leistung stimmt

Posted by on 24 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Hotel Metropole

Dear guest, Thank you for your kind review. We are delighted to hear that you had a pleasant stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

4 out of 5

Posted by on 22 Jun 2019

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Comment from Hotel Management

24 Jun 2019 by Hotel Metropole

Dear guest, Thank you for your great review. We are delighted that you had a pleasant stay. Our team looks forward to welcoming you back soon. Kind regards, Hotel Metropole

Renovations + Closures

The following facilities are closed for Christmas Day and New Year's Day:

  • Dining venue

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 11 meeting rooms available. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. A fitness centre, a terrace, and concierge services are also featured at the business-friendly Hotel Metropole. For a fee, parking is available. This 3.5-star Brussels hotel is smoke free.

  • 1 building
  • 251 guestrooms or units
  • 5 levels
  • Built in 1895
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Brussels-Congress Station (1.2 km / 0.7 mi)
  • Metro station: De Brouckere Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport pick-up and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Metropole offers 251 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Metropole has a restaurant on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby
  • Golfing nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 3:00 PM - midnight. Front desk staff will greet guests on arrival.

Hotel Metropole offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 3:00 PM - midnight.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.

Pet Policy

  • Pets: EUR 50 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 6
  • Front desk opens daily at 3:00 PM
  • Front desk closes daily at midnight
  • Children stay free
  • Cash or credit card deposit required
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28 for adults and from EUR 14 for children
  • Airport shuttle fee: EUR 75 per room
  • Valet parking fee: EUR 27 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metropole Brussels
  • Metropole Hotel Brussels
  • Hotel Metropole Brussels
  • Metropole
  • Metropole Hotel
  • Hotel Metropole Hotel
  • Hotel Metropole Brussels
  • Hotel Metropole Hotel Brussels

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.