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Hotel Phenix

3.0 star property

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Photo gallery for Hotel Phenix

Superior Room (Deluxe) | Terrace/patio
Daily continental breakfast (EUR 10 per person)
Standard Twin Room | In-room safe, desk, soundproofing, free WiFi
Interior
Interior

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Chaussee de Ninove 685, Brussels, 1070
  • Place, Astrid Park
    ‪17 min walk‬
  • Place, Constant Vanden Stock Stadium
    ‪17 min walk‬
  • Place, Erasmus House
    ‪3 min drive‬
  • Airport, Brussels (BRU-Brussels - National)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, free WiFi

Standard Twin Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room (Deluxe)

Superior Room (Deluxe) | In-room safe, desk, soundproofing, free WiFi

Superior Room (Deluxe)

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Economy Single Room

Economy Single Room | In-room safe, desk, soundproofing, free WiFi

Economy Single Room

8.0 out of 10
Very good
(2 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, desk, soundproofing, free WiFi

Comfort Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, free WiFi

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, soundproofing, free WiFi

Economy Double Room

7.8 out of 10
Good
(10 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room

Economy Twin Room | Bathroom | Free toiletries, hair dryer, towels

Economy Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | In-room safe, desk, soundproofing, free WiFi

Comfort Double Room, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Phenix

This smoke-free hotel features a coffee shop/cafe, valet parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Change of towels is available on request
Hotel Phenix offers 42 accommodations with a safe and a hairdryer. Flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Phenix, you'll be within walking distance of Astrid Park. You'll find features such as free WiFi in public areas, plus a coffee shop/cafe and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include tour or ticket assistance and luggage storage
  • 14 minutes by car from La Grand Place and 8 minutes from King Baudouin Stadium
There's a coffee shop/cafe on site. WiFi is free in public spaces. A vending machine, tour/ticket assistance, and express check-in are also featured at Hotel Phenix. For a fee, parking is available.

This 3-star Brussels hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured valet parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: EUR 10 per person
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.60 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 per person
  • Valet parking fee: EUR 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Phenix Brussels
Phenix Brussels
Hotel Phenix Hotel
Hotel Phenix Brussels
Hotel Phenix Hotel Brussels

Hotel Phenix Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 105 out of 475 reviews
Rating 8 - Good. 166 out of 475 reviews
Rating 6 - Okay. 108 out of 475 reviews
Rating 4 - Poor. 53 out of 475 reviews
Rating 2 - Terrible. 43 out of 475 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Marian

Stayed 1 night in Nov 2025

10/10 Excellent

Marian

Very good to stay next time
Stayed 1 night in Nov 2025

8/10 Good

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities
I'm happy to stay to this hôtel staff and everything is very clean and propre in my next trip to bring my family next time thanks
Stayed 1 night in Nov 2025

6/10 Okay

Cameron

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities

Alright

It is a bed that allows sleep - serves its purpose.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Zakaria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

liveable.

Room is showing wear and tear, with dodgy door handles. broken toilet seat. Shower still has used shampoo packets, hair. Unsure how much of a clean the room gets. Liveable, but not the best. leaves a lot to be desired.
Stayed 2 nights in Sep 2025

6/10 Okay

Isabel

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Navid

Stayed 2 nights in Aug 2025

4/10 Poor

Tony

Far from city

Good for solo traveler
Stayed 4 nights in Jul 2025

10/10 Excellent

philip

Stayed 2 nights in Jul 2025

10/10 Excellent

Santhosh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in this hotel for a night with my family. I had a great stay here, the room was beautiful with two rooms and a dining /sitting area as well as a large and clean bathroom. The staff at the service was very helpful and supportive. I would recommend this hotel to anyone.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad stay

Staffs are friendly. Especially the guy working on the day we checked in in the afternoon. Lovely breakfast but price should reduce. Quiet location for a good sleep. However not many shops and eateries around to choose from. Clean room and bed. No aircon but at least there is a small fan provided.
Stayed 4 nights in Jul 2025

8/10 Good

Hector, Bronx

Liked: Cleanliness, property conditions & facilities
Very pleasant stay. Clean, good vreakfast , near bus routes. I took bus and dott bike, scooters. LIME will not working leaving that area.
Stayed 2 nights in Jul 2025

2/10 Terrible

Vitalis

Travelled with family, Business traveller
Disliked: Amenities
There was no Air Conditioning and I couldn’t sleep at night!
Stayed 3 nights in Jun 2025

6/10 Okay

Jen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Reception really kind and helpful. 20 euros to park your car in an underground car park above a supermarket ( about 500 metres away). Road outside free but did not look safe. Room was tiny and hardly room to get round the beds. Beds were clean and had a good sleep. Room really hot but did have a fan which helped. Wet room style bathroom but mould above the shower.
Stayed 1 night in Jun 2025

4/10 Poor

natalia

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
No kettle in room. Extremely, Disappointed No coffee or tea in the room like all hotels ive been too. The bathroom (wetroom) super slippery, required a bathroom mat. Also we had to use towels on the floor to block off the bathroom as water was everywhere One night, we put the sign out for new sheets and new towels, and this wasnt done, so my husband had to go downstairs and get new towels. 2 pillows are preferred, as watching the television was uncomfortable Not sound proof rooms, we could hear everything outside of the room, including doors banging constantly Overall the staff were helpful, the location was perfect. We lo es ghat we could walk to the bus stop and it wasnt too far
Stayed 4 nights in Apr 2025

10/10 Excellent

Viktoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raoul

Liked: Amenities
None
Stayed 1 night in Apr 2025

6/10 Okay

Camille

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We could hear every thing from the hallway and our neighbours shower. Super not good when you’re trying to sleep and other guests are in the hallway not intentionally being loud but with how thin the walls were it was hard.
Stayed 3 nights in Apr 2025

8/10 Good

Mamadou

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Seraphin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kelvin

Stayed 1 night in Oct 2024

2/10 Terrible

Sadiye

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I will never recommend it place, Also the area is not safe at all. Very dogy area
Stayed 2 nights in Sep 2024

6/10 Okay

Manuel

Stayed 3 nights in Sep 2024