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4.3 out of 5

"Perfect hotel and location, loved the roons, breakfast, etc so close to all sights, all walking distance. " More

By a verified traveller on Wed 01 Jan 2020

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Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
CHF 136* Per night/room 2 Jun - 3 Jun

Superior Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Novotel Brussels off Grand'Place's good location gets good marks from our customers. During your stay, you're just a quick walk from La Grand Place. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests speak favourably about the proximity to shopping and the local sightseeing
  • Steps from La Grand Place and 6 minutes on foot from Manneken Pis Statue
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Novotel Brussels off Grand'Place ratings based on 9 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Brussels off Grand'Place

Everyone (3) Couples (3) Family (2)
5 out of 5
Perfect hotel and location, loved the roons, breakfast, etc so close to all sights, all walking distance.

Posted by on 1 Jan 2020

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4 out of 5

Posted by on 5 Dec 2019

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5 out of 5
My stay was excellent. Staff were courteous and helpful at all times. I had only one issue that my room door was faulty and I only discovered on the last day that it did not lock when I closed it. Bit unnerving to know I may have slept in unlocked room.

Posted by , from London on 2 Sep 2018

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4 out of 5
Das Frühstück war ausgezeichnet, manches andere weniger: von zwei Aufzügen war einer die ganze Zeit außer Betrieb, das Zimmer sehr eng und im Bad gab es kaum Stellflächen. Lage hervorragend!

Posted by on 15 Jul 2023

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Comment from Hotel Management

16 Jul 2023 by Jurgen Van der Haegen, General Manager

Lieber Daniel,vielen Dank für Ihren Kommentar.Wir haben sehr gerne gelesen, dass es Ihnen bei uns insgesamt gut gefallen hat und unsere gute Lage Sie überzeugt hat.Danke auch für Ihren Hinweis zu den Ablageflächen, wir werden uns bemühen hierfür eine gute Lösung zu finden.Wir freuen uns zu lesen, dass Ihnen unser Frühstück einen sensationellen Start in den Tag ermöglicht hat.Mit freundlichen GrüßenJurgen Van der Haegen, General Manager

5 out of 5
Zentral gelegen, sofort im Rummel drin und gut erreichbar. Angestellte an Reception sehr freundlich

Posted by on 27 Jun 2022

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Comment from Hotel Management

27 Jun 2022 by Jurgen Van der Haegen, Hoteldirektor

Sehr geehrter Rolf Walter, vielen Dank für Ihre Bewertung! Wir haben sehr gerne gelesen, dass Sie mit Ihrem Aufenthalt bei uns rundum zufrieden waren. Wir hoffen, Sie hatten eine angenehme Zeit und würden uns freuen, Sie in Zukunft wieder bei uns begrüßen zu dürfen! Jurgen Van der Haegen, Hoteldirektor

4 out of 5
Das Hotel liegt sehr zentral und sehr nahe beim Bahnhof. Das Personal an der Reception war sehr hilfsbereit. Beim Frühstücksbuffet war die Auswahl sehr gross und es war sehr fein. Einzig das Auffüllen der Kaffekapseln im Zimmer erfolgt nicht regelmässig; wir hätten gerne öfters auch einen Kaffe im Zimmer genossen.

Posted by on 15 May 2022

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Comment from Hotel Management

17 May 2022 by Jurgen Van der Haegen, Hoteldirektor

Sehr geehrter Oskar, vielen Dank für Ihr Feedback. Wir sind begeistert, dass Sie einen rundum schönen Aufenthalt bei uns hatten und dass Ihnen auch unsere zentrale Lage zugesagt hat. Vielen Dank für Ihre lobenden Worte an unser Rezeptionsteam. Unser Team bedankt sich herzlich bei Ihnen. Wir bedanken uns für Ihren Hinweis bezüglich der Kaffeeutensilien in Ihrem Zimmer und werden dies mit unserem Team besprechen, um unseren Service zu verbessern. Schön, dass Ihnen unser umfangreiches Frühstück einen guten Start in den Tag bereitet hat. Wir würden uns sehr freuen, Sie auch in der Zukunft wieder bei uns begrüßen zu können. Freundliche Grüße, Jurgen Van der Haegen, Hoteldirektor

4 out of 5
Sijainti hyvä

Posted by on 10 May 2022

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Comment from Hotel Management

12 May 2022 by Jurgen Van der Haegen, General Manager

Arvoisa vieraamme Timo Kiitoksia paljon arviostanne. Hienoa kuulla, että hotellimme sijainti miellytti teitä. Kiitos myös hyvästä arviostanne koskien hotellimme kuntoa ja asiakaspalvelua. Haluamme hyvän palvelun myötä varmistaa, että jokainen vieraamme tuntee aina olevansa tervetullut hotelliimme. Jurgen Van der Haegen, General Manager

3 out of 5

Posted by on 24 Oct 2021

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5 out of 5
Alles perfekt,gute Lage,nette personal check in und check out unkonpliziert

Posted by on 22 Jul 2020

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About the Novotel Brussels off Grand'Place

Location 120 Rue Du Marche Aux Herbes, Brussels, 1000

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Novotel Brussels off Grand'Place. This 4-star Brussels hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 5 levels
  • Built in 1989
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Brussels Central Station (0.8 km / 0.5 mi)
  • Metro station: Bourse-Beurs Station (0.5 km / 0.3 mi)

Room Amenities

Novotel Brussels off Grand'Place offers 140 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining
  • LCD television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Gourmet Bar – This brasserie serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Children aged under 13 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Segway rental/tour nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards; cash is not accepted

Safety features at this property include a security system

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 15
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Nearby parking fee: EUR 22 per day (164 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Brussels Grand Place Hotel Brussels
  • Novotel Brussels off Grand'Place Hotel
  • Novotel off Grand'Place Hotel
  • Novotel Brussels off Grand'Place
  • Novotel off Grand'Place
  • Novotel Brussels off Grand'Place Hotel
  • Novotel Brussels off Grand'Place Brussels
  • Novotel Brussels off Grand'Place Hotel Brussels

You should know

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.