10/10 Excellent
Debbie, Richmond , VA
18 Dec 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Colombia!
Debbie
Stayed 2 nights in Dec 2017
Serenity Suites
3.5 star property
Choose dates to view prices
Photo gallery for Serenity Suites
Reviews
1010 out of 10
Exceptional
Popular amenities
- Bar
- Pool
- Room service
- Breakfast included
- Parking included
- Air conditioning
Explore the area
Carrera 48B No. 53A-10, Altos de Pan de Azúcar, Bucaramanga, 680003
- Cabecera Shopping Mall11 min walk
- Cacique Shopping Mall3 min drive
- Canaveral Mall3 min drive
- Bucaramanga (BGA-Palonegro Intl.)16 min drive
Room options
View all photos for Junior Suite
Junior Suite
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Room
Deluxe Room
- Sleeps 3
- 1 Queen Bed and 1 Single Bed
View all photos for Suite, Balcony
Suite, Balcony
- Sleeps 3
- 1 King Bed and 1 Single Bed
View all photos for Presidential Room
Presidential Room
- Sleeps 5
- 1 King Bed and 1 Double Bed
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About this property
Serenity Suites
Hotel in Bucaramanga with free breakfast and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, dry cleaning and laundry facilities.
Serenity Suites offers 10 air-conditioned accommodations with minibars and free toiletries. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include a shower.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Serenity Suites, you'll be within walking distance of La Flora Ecological Park. Free breakfast, free WiFi in public areas and free self-parking are available.
- Free full breakfast served daily
- Free WiFi
- Free self-parking
- The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
- Take a swim in the outdoor pool
- Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
- 14 minutes on foot from La Flora Ecological Park and a 3-minute drive from Autonomous University of Bucaramanga
- Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.
An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Serenity Suites. Free self parking is available.
Smoking is allowed in designated areas at this 3.5-star Bucaramanga hotel.
Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.
Languages
English, French, Spanish
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Return airport shuttle (surcharge)
- Free self parking on site
Food and drink
- Free full breakfast available daily 6:30 AM to 9:30 AM
- A bar/lounge
- A poolside bar
- A restaurant
Things to do
- Outdoor pool
Family friendly
- Free cot
- Free rollaway/extra bed
- Laundry facilities
- Outdoor pool
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Laundry facilities
- Luggage storage
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Outdoors
- Barbecue grill
- Garden
- Terrace
More
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes
- Free cot
- Free rollaway/extra bed
- Premium bedding
Bathroom
- Free toiletries
- Private bathroom
- Shower
Entertainment
- 42-inch flat-screen TV with cable channels
Food and drink
- Limited room service
- Minibar
More
- Air conditioning
- Ceiling fan
- Desk
- Phone
Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age - 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
We should mention
- Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Property is also known as
Serenity Suites Hotel Bucaramanga
Serenity Suites Bucaramanga
Serenity Suites Hotel
Serenity Suites Bucaramanga
Serenity Suites Hotel Bucaramanga
Serenity Suites Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 5 out of 5 reviews
10 - Excellent
5
Rating 8 - Good. 0 out of 5 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
Reviews
10/10 Excellent
Fernando, NS Canada
25 Apr 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wake up in a birds paradise a top of the city
Getting to Serenity Suits you think you are leaving the city. The road climbs up a steep hill surrounded by forest. Soon you are at the top of a hill in a quiet modern neighbourhood where you have the most astounding view of the city. Serenity Suits is located in a secluded street (our taxi driver had to ask for directions), a dead end street next to a forest park full of a variety of birds and a trail that takes you down to town on a beautiful walk. Although you are almost out of the city, you are 10 minutes from great shopping (Shop for locally hand made leather products) and 20 from downtown (visit the market in carrera 15) in taxi rides that cost less than 5 bucks. Hosts Sandra and Gustavo run this boutique hotel like their own home and treat you like family without being intrusive. We stayed with them for three nights as part of a recent backpacking trip to Colombia. Our room had a balcony with a full view of the city. We had the same wonderful view from the shower! The room was modern, with air conditioning TV and ample space. We were woken up in the morning to soothing wild bird songs. We were treated to a magnificent breakfast that Sandra cooked for us every morning with her own take on traditional Santanderean food. We did bird watching while having breakfast at the balcony: What a Treat! Gustavo and Sandra looked after us offering suggestions and directions to places to visit, eat and hung out. Thney have a trusted taxi driver that they called when needed. Gustavo
Fernando
10/10 Excellent
Verified traveller
5 Nov 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Serenity was lovely
Beautiful setting with view and very attentive hosts. The room was artistically and carefully designed with luxurious amenities. Healthy fresh breakfast on patio overlooking the spa and swimming pool. I highly recommend to other travelers to stay at this fine hotel .
Verified traveller
10/10 Excellent
D, Princeton
29 Aug 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant Stay
An elegant, safe, and comfortable stay with a beautiful family in Bucaramanga.
D
10/10 Excellent
zoe
14 Apr 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendadisimo
El lugar es hermoso, puedes ver la ciudad desde el balcón del restaurante. La comida es deliciosa, es limpio, está bien ubicado. Lo mejor es el servicio. Sandra, su esposo Gustavo y su hija son personas muy amables, todo el tiempo están pendientes de ti. Sin duda alguna, regresaría a Serenity Suites.