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Candlewood Suites Buffalo - Amherst by IHG

2.5 star property

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Photo gallery for Candlewood Suites Buffalo - Amherst by IHG

Terrace/patio
1 bedroom, pillow-top beds, desk, laptop workspace
Exterior
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
20 Flint Road, Buffalo, NY, 14226
  • Place, University At Buffalo - North Campus
    ‪8 min walk‬
  • Place, Northtown Center at Amherst
    ‪11 min walk‬
  • Place, Boulevard Place
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

8.6 out of 10
Excellent
(22 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(31 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility)

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Mobility)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible

1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 1 Queen Bed

8.6 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite, 2 Queen Beds, Accessible (Mobility, Access Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

1 bedroom, pillow-top beds, desk, laptop workspace

Studio Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Buffalo - Amherst by IHG

Suburban hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a fitness centre, a business centre and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
Candlewood Suites Buffalo - Amherst by IHG offers 76 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites Buffalo - Amherst by IHG. During your stay, you'll be within walking distance of University At Buffalo - North Campus. Free WiFi in public areas, free self-parking and a gym are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from University At Buffalo - North Campus and 10 minutes from Buffalo Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. A fitness centre, barbecue grills, and laundry facilities are also featured at the business-friendly Candlewood Suites Buffalo - Amherst by IHG. Free self parking is available.

This Buffalo hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Candlewood Suites Buffalo - Amherst by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Buffalo
Candlewood Suites Buffalo
Candlewood Suites Buffalo Amherst
Candlewood Suites Buffalo Hotel
Candlewood Suites Buffalo Hotel Amherst
Candlewood Suites Buffalo Amherst Hotel

Reviews

Candlewood Suites Buffalo - Amherst by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 497 out of 924 reviews
Rating 8 - Good. 284 out of 924 reviews
Rating 6 - Okay. 71 out of 924 reviews
Rating 4 - Poor. 38 out of 924 reviews
Rating 2 - Terrible. 34 out of 924 reviews

Reviews

2/10 Terrible

Jafar

Stayed 3 nights in Jun 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 2 nights so that we could spend a day at Niagara Falls as we traveled east for mountain biking. The kitchenette was well equipped for our needs to cook our own meals.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hanh

Stayed 2 nights in Feb 2025

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
The front desk manager and staff were friendly, helpful, and answered many questions. The cleaning staff were very helpful too. The bedding and bathroom linens were fresh, clean, and fluffy. The bedroom was very comfortable and spacious. The living area, sofa, recliner, bar stools, and computer swivel chair were clean and comfortable. The kitchen was clean and a generous size, I could accomplish a lot, and my stay was relaxing and productive.
Stayed 7 nights in Jun 2025

8/10 Good

richard

Business traveller
Liked: Cleanliness, property conditions & facilities
The staff were very friendly and responsive. I had an issue with check-in and needed some manager's involvement to correct it, which was handled satisfactorily The overall cleanliness was good, and the exterior was well-maintained. I was informed that they were renovating rooms; mine was comfortable, clean, and had a kitchenette. The daily rate was worth the accommodations.
Stayed 11 nights in May 2025

10/10 Excellent

Donald

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My only regret was using Expedia to book the room. The Hotel was great. I made a mistake while booking and Expedia wouldn't let me fix it. The Hotel was understanding and worked with me.
Stayed 2 nights in May 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Khanh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room that I reserved Friday to Monday stay was not available due to a guest refusing to leave until Sunday- made no sense. I was accommodated with a rollaway bed which clearly was not the original Queen suite that I paid for in advanced. The rollaway bed limited space greatly.
Stayed 3 nights in May 2025

10/10 Excellent

TRI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly worth the money
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
conenient
Stayed 1 night in May 2025

10/10 Excellent

Joel

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Candlewood Suites is a nice, quiet, and clean place to stay in the Buffalo area, and it is close to UB and the interstate system. The folks there are pleasant and do a good job taking care of the place.
Stayed 3 nights in May 2025

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

ruth or Armen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

DANIEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

2/10 Terrible

Michael

Hotels.com service is unacceptable

You guys charge $20 for your services as just figured. Candlewood suites charged us after you another $99. So I assume you got so lazy, you can’t even make a deal between yourself and your vendors. Very bad. I will skip you next time.
Stayed 1 night in Apr 2025

8/10 Good

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay. Nothing fancy but rooms are clean and comfortable. We would/probably will stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Madine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

William

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Norma

Stayed 3 nights in Apr 2025

8/10 Good

Karee

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean. Beds not very comfortable at all. Fresh ground and brewed coffee was great.
Stayed 4 nights in Apr 2025

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Amazing Stay

Amazing staff loved the hotel and area around.
Stayed 2 nights in Apr 2025

8/10 Good

Elisabeth

Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Apr 2025

10/10 Excellent

Lincoln

Stayed 14 nights in Mar 2025