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Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

1 bedroom, in-room safe, desk, laptop workspace
Business centre
Lobby sitting area
Lobby sitting area
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
601 Main St, Buffalo, NY, 14203
  • Place, Shea's Performing Arts Center
    ‪2 min walk‬
  • Place, Buffalo Niagara Convention Center
    ‪6 min walk‬
  • Place, Niagara Square
    ‪8 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

8.8 out of 10
Excellent
(52 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Bathtub)

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Suite, 1 Bedroom, Accessible (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG

This smoke-free hotel features a fitness centre, a business centre and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG offers 146 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Cable televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Buffalo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG. During your stay, you're just a quick walk from Market Arcade Building. Features include free breakfast and free WiFi in public areas, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Market Arcade Building and Buffalo Music Hall of Fame
Public spaces have free WiFi. You'll find a business centre on site. Free breakfast is available daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG.

This Buffalo hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 16 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 16.00 per day (500 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Buffalo Downtown Hotel

Comfort Suites Hotel Downtown

Comfort Suites Downtown Hotel Buffalo

Comfort Suites Downtown Buffalo

Comfort Suites Downtown Buffalo Hotel

Comfort Suites Buffalo

Buffalo Comfort Suites

Holiday Inn Express Buffalo Downtown

Holiday Inn Express Suites Buffalo Downtown

Holiday Inn Express Suites Buffalo Downtown Medical CTR

Holiday Inn Express Suites Buffalo Downtown Medical CTR by IHG

Holiday Inn Express & Suites Buffalo Downtown - Medical CTR by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 76 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Room was clean and lots of room, spacious.
Stayed 1 night in Feb 2026

4/10 Poor

Richelle

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Room had no blinds in bedroom, at nighttime it was still bright from all the outside lights.
Stayed 2 nights in Feb 2026

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, amenities
Super friendly and curtious. Breakfast was awesome!
Stayed 1 night in Feb 2026

10/10 Excellent

Stardeja

Liked: Cleanliness, amenities, property conditions & facilities
Great place! I will be back
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
When I say that this hotel has the best breakfast that I’ve ever had at a hotel, I am not exaggerating. So many things to choose from but OMG… The hot cinnamon rolls. Amazing. The room was adequate. The living room TV didn’t work, but it didn’t affect me or my stay but let them know on checkout of the problem. Nothing too fancy, but it was perfect for attending a concert around the corner at Electric City. You need to park offsite but that two is a very easy walk and parking is super cheap. I would definitely stay here again.
Stayed 1 night in Feb 2026

10/10 Excellent

MGMT

Stayed 4 nights in Feb 2026

10/10 Excellent

Kyle Austin

Stayed 1 night in Feb 2026

6/10 Okay

Nicholas

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Location was nice. Near a lot of restaurants and stores. Room was ok. A little dirty in bathroom and near base boards. Not particularly quiet pertaining to the rooms next door; could hear every word in the next rooms over. Linens were clean and comfortable.
Stayed 2 nights in Feb 2026

4/10 Poor

Laura

Liked: Cleanliness, amenities
Noisy and the breakfast was lacking
Stayed 1 night in Feb 2026

10/10 Excellent

Joseph

Around greatWm
Stayed 2 nights in Feb 2026

4/10 Poor

Stacey, Corning

Travelled with group
Disliked: Cleanliness, staff & service
Wasn't impressed with the woman handing my check in. Elevator walls were disgusting. Disappointing for a Holiday Inn.
Stayed 1 night in Feb 2026

10/10 Excellent

Scott

Great room and stay for the money.
Stayed 1 night in Feb 2026

8/10 Good

Matt

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The beds were extremely comfortable! Really the only bad thing is they advertised free parking on the weekend which is actually just street parking that isn’t allowed over night and the parking garage they send you to is two blocks away.
Stayed 3 nights in Feb 2026

2/10 Terrible

Bonnie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was prepaid through Expedia. Upon checking in, the hotel required a credit card on file and charged $112.79. They said the charge was for “incidentals” and would release the funds upon checkout. Well… that didn’t happen. They took the full amount and it has posted to my account. I’ve reached out to the hotel and keep getting the run around. AVOID THIS HOTEL (unless you want to pay double for a room).
Stayed 1 night in Feb 2026

10/10 Excellent

Trevor

Stayed 1 night in Feb 2026

10/10 Excellent

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful during a fire alarm and kept people relaxed.
Stayed 1 night in Feb 2026

2/10 Terrible

john

Disliked: Cleanliness, staff & service, amenities
Staff was absolutely terrible
Stayed 3 nights in Feb 2026

10/10 Excellent

Dharani

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and staff are helpful
Stayed 1 night in Feb 2026

8/10 Good

hector

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

2/10 Terrible

Tamara

Stayed 2 nights in Feb 2026

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean. Staff was very accommodating. Just very enjoyable stay.
Stayed 4 nights in Feb 2026

2/10 Terrible

Tanya

Travelled with partner
This hotel is terrible. Their policies are ridiculous
Stayed 1 night in Feb 2026

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. But in need of some some sprucing up. Door to room didn't close.
Stayed 2 nights in Feb 2026

2/10 Terrible

Grace

Stayed 1 night in Jan 2026

8/10 Good

Catherine

Liked: Amenities, property conditions & facilities
Staff
Stayed 1 night in Feb 2026