11 Oct 2023 by Guest Relations Specialist
Hi Labinot,I'm sorry to hear about the cleanliness concerns and the discomfort you experienced with the mattress. Your feedback is important, and we appreciate you bringing these issues to our attention. We strive to provide a comfortable and clean environment for our guests, and it's clear that we fell short during your stay. Please accept our apologies for any inconvenience. If there's anything specific you'd like us to address or if there's a way we can make it up to you, please let us know. Your satisfaction is our priority, and we hope to have the chance to improve your impression in the future.
As a guest of Red Roof Inn Buffalo - Niagara Airport, you'll find a vending machine, coffee/tea in common area, and express check-out. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this Bowmansville hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Red Roof Inn Buffalo - Niagara Airport offers 109 air-conditioned accommodations with free toiletries and blackout curtains. Smart televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
