See all properties

The Balcone Hotel & Resort

2.5 star property

Choose dates to view prices

Photo gallery for The Balcone Hotel & Resort

2 outdoor pools
Property video
Junior Single Room, Balcony, Mountain View | Free WiFi
Reception
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Jl. Raya Bukittinggi - Medan KM 7, Padang Hijau Gadut, Tilatang Kamang, Bukittinggi, West Sumatra, 26152
  • Place, Taman Bundo Kanduang Park
    ‪12 min drive‬
  • Place, Benteng de Kock
    ‪12 min drive‬
  • Place, Jam Gadang
    ‪14 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | Free WiFi

Superior Twin Room

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | Free WiFi

Superior Single Room

  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free WiFi

Deluxe Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Grand Twin Room

Grand Twin Room | Free WiFi

Grand Twin Room

  • 35 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Grand Single Room

Grand Single Room | Free WiFi

Grand Single Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Free WiFi

Deluxe Single Room

  • Hill view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room, Balcony, Mountain View

Luxury Twin Room, Balcony, Mountain View | Free WiFi

Luxury Twin Room, Balcony, Mountain View

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Single Room, 1 King Bed, Balcony

Free WiFi

Luxury Single Room, 1 King Bed, Balcony

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Single Room

Executive Single Room | Free WiFi

Executive Single Room

  • Mountain view
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Single Room, Balcony, Mountain View

Presidential Single Room, Balcony, Mountain View | Free WiFi

Presidential Single Room, Balcony, Mountain View

  • Mountain view
  • 320 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Single Room, Balcony, Mountain View

Exclusive Single Room, Balcony, Mountain View | Free WiFi

Exclusive Single Room, Balcony, Mountain View

  • Mountain view
  • 103 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Single Room, Balcony, Mountain View

Free WiFi

Junior Single Room, Balcony, Mountain View

  • Mountain view
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
Campago Resort Hotel
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
3.3 out of 5, 4 reviews
Campago Resort Hotel

About this property

The Balcone Hotel & Resort

Hotel in Bukittinggi with 2 outdoor pools and spa services
This hotel features 2 outdoor pools, a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and massage/treatment rooms are on-site.
The Balcone Hotel & Resort offers 238 air-conditioned accommodations, with a hairdryer. Rooms open to balconies. This Bukittinggi hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
During your stay at The Balcone Hotel & Resort, you'll be close to Benteng de Kock. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities and a lift
  • 6 minutes by car from Taman Bundo Kanduang Park and 7 minutes from Benteng de Kock
The Balcone Hotel & Resort offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The Balcone Hotel & Resort also features spa services, a garden, and concierge services. Parking is available for a fee.

Smoking is allowed in designated areas at this Bukittinggi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Mangiare Resto – On-site restaurant.
D'Lounge Cafe – On-site café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (IDR 50,000 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • D'Lounge Cafe
  • Mangiare Resto

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Balcone Hotel & Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 500000 per accommodation, per stay
  • Breakage deposit: IDR 500000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 200000 for adults and from IDR 100000 for children
  • Self-parking fee: IDR 50000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 5:30 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

The Balcone & Bukittinggi
The Balcone Hotel & Resort Hotel
The Balcone Hotel & Resort Bukittinggi
The Balcone Hotel & Resort Hotel Bukittinggi

The Balcone Hotel & Resort Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 1 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Property conditions & facilities

Reviews

6/10 Okay

AMIR

Disliked: Property conditions & facilities, room comfort
The room ok, the Tv channel isonly from antenna,so it blurry, the sink always clogged,the shower hard to control the temperature, this side of hotel only on weekdays,if you want to stay on the better room at the new building,only open in weekends,so don’t expect 4-5 star on weekdays.
Stayed 2 nights in Jan 2026