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The Clara Hotel

Property class: 3

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Photo gallery for The Clara Hotel

Beach nearby, white sand, sun-loungers, beach umbrellas
Point of interest
Reception
Reception
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
78 Angel Dimitrov Street, Sarafovo, Burgas, 8016
  • Place, Sarafovo Beach
    ‪5 min walk‬
  • Place, Sea Gardens
    ‪14 min drive‬
  • Place, Sunny Beach
    ‪25 min drive‬
  • Airport, Bourgas (BOJ)
    ‪2 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Sea View

1 bedroom, blackout curtains, iron/ironing board (on request)

Junior Suite, 1 Bedroom, Sea View

  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Pool View

1 bedroom, blackout curtains, iron/ironing board (on request)

Junior Suite, 1 Bedroom, Pool View

  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Balcony

1 bedroom, blackout curtains, iron/ironing board (on request)

Junior Suite, 1 Bedroom, Balcony

  • 48 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Clara Hotel

Along with a marina, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a complimentary children's club are on-site.
The Clara Hotel offers 198 air-conditioned accommodations with free toiletries and blackout curtains. Rooms open to balconies. This accommodation has separate sitting areas and is furnished with double sofa beds. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers with in-room jetted baths.

Guests can surf the web using complimentary wireless Internet access. Televisions come with cable channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Clara Hotel, you're just a quick walk from Sarafovo Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Eastern European cuisine and garden views while dining at WHITE RESTAURANT
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a porter
  • On-site recreation includes a sauna and a playground
  • 10 minutes by car from Pomorie Lake and 14 minutes from Mall Galleria Burgas
  • Airport, shopping centre and local-area shuttle service available for a fee
The Clara Hotel offers its guests a marina, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a terrace, and a complimentary children's club are also featured at the family-friendly The Clara Hotel. An area shuttle within 300 kilometres and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 3-star Burgas hotel is smoke free.

WHITE RESTAURANT – This poolside restaurant specialises in Eastern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 300 kilometres
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • WHITE RESTAURANT

Things to do

  • Children's pool
  • Fishing
  • Free children's club
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • 5 buildings
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during October, November, December, January, February and March.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 10.22 per person (one-way)
  • Airport shuttle fee per child: EUR 5.11 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The Clara Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in October.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Plaza Sarafovo
Sarafovo Plaza
Clara Hotel Bourgas
Sarafovo Plaza Complex Bourgas
Sarafovo Plaza Complex Hotel
Sarafovo Plaza Complex Hotel Bourgas
Clara Aparthotel Hotel Bourgas
Clara Aparthotel Hotel
Clara Aparthotel
Clara Bourgas
The Clara Aparthotel Residence
Clara Hotel Burgas
Clara Burgas
Hotel The Clara Hotel Burgas
Burgas The Clara Hotel Hotel
The Clara Hotel Burgas
The Clara Aparthotel Residence
Sarafovo Plaza Complex
Hotel The Clara Hotel
Clara Hotel
Clara
The Clara Hotel Hotel
The Clara Hotel Burgas
The Clara Hotel Hotel Burgas

The Clara Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 4 out of 18 reviews

7.0/10

Cleanliness

6.2/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Salla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

So.. I had to even ask for toilet paper at the reception because they did not even clean my room once per day, i paid 300euros for 6 nights and it was way too much.. Tv didn't work, there was alot of ants on the floor, i had no kitchen suplies, even though i had paid for all of these things to be there. They even said that i would be having nice bathroon and bathtub, but the reality was far from that.. Surroundings at the hotel were bad, thrash everywhere and there was 4-6 kittens inside the yard that made the yard really dirty.. Breakfast was poor, i went there 5 minutes after they opened it, and the juices and meat were already warm, one type of bread and one type of cereal.. I wish i would get my money back, but the locals told me at the bar: "no way!"
Stayed 6 nights in Aug 2019
Verified review

6/10 Okay

Line

Disliked: Staff & service

Ikke tilfredsstilende

Vi hadde 3 leiligheter hvorav en hvor aircondition ikke fungerte. Til tross for beskjed om dette flere ganger i løpet av oppholdet skjedde ingenting. For dårlig !!! Restauranten på hotellet anbefales ikke. Dårlig mat og tok alt for lang tid.
Stayed 10 nights in Jul 2019
Verified review

6/10 Okay

Jean Loup

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bon séjours en dehors des points faibles

Nous avons attendu la chambre pendant 1h30 alors qu’en nous étions arrivés à l’heure (15h). Il est indiqué qu’il y a une laverie, or la secrétaire nous a dis le contraire. La piscine était en maintenance durant tout le séjour. Il manquait de la vaisselle : nous étions 4 avec 3 couverts, mais aussi des chaises : 2 chaises pour 4. De plus, il y a une mauvaise évacuation de l´eau dans la douche en plus du manque de tapis de bain en plus de la porte la salle de bain qui ne ferme pas. Cependant, très bonne connexion wifi, bel hôtel très proche d’une belle plage.
Stayed 3 nights in Jul 2019
Verified review

6/10 Okay

Eliezer

מלון לא מוכן לקייץ לא כדאי להגיע עד לאחר ברורהמצב

מקום מרוחק מאד מהמרכז היה בתחילת הדרך ולא הודיעו על כך בריכה ללא מיים חדרים לא סודרו כל התקופה מגבות הגיעו רק ביום השני וגם אז לאחר בקשה מיוחדת שלנו
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Esben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rolig overnatting.

Hotellet ligger nærme flyplassen i Bourgas. Et stille område. Jeg har bodd der et par ganger, også da det het Sarafovo Plaza Complex.
Verified review

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place!

Lovely hotel! The price to quality ratio is very good. I arrived really late, but the service of the staff, especially Mrs Van Lier, was more than I could have hoped for. I already booked again!
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service

rubish dinner and breakfast

This hotel is really bad the dinner was terrible and in the morning our breakfast was as bad .I will never stay at this hotel again.
Verified review

4/10 Poor

David

Close to the airport

Check-in from a late flight (01.00) efficient. Large, basically furnished room but, disappointingly, no drinking water (or anything else) provided and no tea or coffee making facilities. Breakfast dismal --- poor selection of cold meats, cheese, & salad vegetables and no hot water for making tea (awful lukewarm drinks available from machine), and no attendant staff. Check-out efficient.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IS NICE,NEAR THE SEA,THE PERSONAL ARE NICE TOO.THE ONLY ONE THING I DID NOT LIKE IS THE ROOM IS COLD,THE AIR CONDITIONING WASN'T HEATING
Verified review

8/10 Good

Buos

Liked: Property conditions & facilities
Disliked: Cleanliness

BİR BURGAS MACERASI

Otelin konumu güzeldi ama : 1. Kahvaltı diye önümüze konulan şeyi köpek bile yemedi(!) 2. Yatak çarşafları lekeliydi 3. Resepsiyon çağırdığı taksi için bizden 25 leva ücret aldı. Aynı yolu dönüşte 14 levaya geldik. Aradaki 11 levayı kim cebe attı. Herhalde taksi çağırma komisyonu değildi. Otelin iyi olması önemli ama işletmenin de iyi olması gerekir.
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

dogodne położenie

Hotel znajduję się ok. 20 min. drogi pieszo od lotniska, posiada zejście do plaży w odległości ok. 100 m. poza tym sympatyczna obsługa z którą bariera językowa nie stanowi problemu i dobre jedzenie a na terenie hotelu basen z leżakami cóż więcej potrzeba
Verified review

6/10 Okay

Galya

Liked: Room comfort

Geweldig hotel voor het gezin

- rustig hotel - vrindelijke personeels - grote kamer en mooi uitzicht - schoon en mooie zwembad - 1 km loopafstand naar het strand
Verified review

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was the best of my vacation

I really liked the rest in Burgas. The hotel is only 4 bus stops from the airport (route 15) or can be reached on foot. The planes above the hotel doesn't fly. 't move in the direction Gorda is the great and an excellent shopping centre Bourgas Plaza, where you can buy food and good shopping things. The hotel is cozy. staff is very kind and polite. the best thing in the hotel is its ideal location. quite near the sea - going for 10 minutes. the hotel has a large and clean pool. Breakfast was continental and not liked me - I prefer to eat in the room because the room was spacious kitchen with a fridge and microwave. Towels and linen changed too, but not daily.
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Ruhiges sauberes Hotel für normale Ansprüche

Für ein 3* Hotel war das Zimmer wirklich sehr gut. Es handelt sich um einen Appartment Complex wo Besitzer ihre Appartments vermieten oder selbst nutzen. Wir hatten Studio/Suite mit Frühstück gebucht. Großes Doppelbett, kleine Küchenzeile und schönes Bad mit Dusche u. extra Wanne. Frühstück war ok, aber nichts besonderes. Personal teilweise unmotiviert bis arogant. Hotel ist ruhig, sehr sauber und der Pool auch. Hotel liegt am Ende von Saravovo. Zum Strand und ersten Geschäften/Restaurant sind es ca 5 min Zum Flughafen mit Taxi 5 min, aber von Fluglärm im Hotel nich zu hören.
Verified review

8/10 Good

per

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

godt hotel til familie.

Utrolig flinkt og hjælpsomt personale, der forsøger at hjælpe en med alt. Men det kniber lidt for dem at tale og forstå engelsk. Hotellet er rent og flot. men der blev ikke rengjort på værelset, kun skiftet sengetøj en gang, den uge min familie var der.Dejlig store værelser. Der var ikke overfyldt med andre gæster på hotellet.
Verified review

2/10 Terrible

Solo traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very misleading room description

"the private kitchenette offers a convenient way to prepare meals" - no kitchenware provided, completely empty shelves. After I complained, two drinking glasses were put there. The manager admitted that there is actually no kitchenware in any of the hotel rooms but promised to supply for me. This turned out to be a couple of plates, flatware and coffee cups, but nothing to make coffee or hot water with. "a separate sitting area, and a separate dining area" - the fold-out sofabed with table next to it could constitute the sitting area as long as you do not use it as a bed, but no dining area or chairs. A receptionist showed me a slightly larger room with twin beds where there was a small bench extending at a right angle from the kitchenette that could possibly be called a dining area - if there were chairs or bar stools, but there were none, and no kitchenware there as well. "Food/Beverage Credit" - asked twice, the receptionists had no idea what this meant. "The ensuite bathroom has a makeup/shaving mirror" - just a plain old mirror. "cable channels" - a handful of channels, most with low picture quality. "DVD player" - only a manual for one... The railing on the balcony had several days' worth of bird droppings on it when I arrived. A large balcony, but no chairs on it, nor any chairs in the room to move out there. I saw chairs only on two or three other balconies.
Verified review

2/10 Terrible

Eduard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Plaza Complex Sarafovo

Vorsicht beim telefonieren aus dem Hotelzimmer !!!! Beim erten Telefonat wird ganz günstig berechnet danach wird einfach gesagt, daß das Programm die Tage davor nicht richtig funktioniert hat und dann wird es richtig teuer. In der Hotelbeschreibung steht W-Lan im Zimmer vorhanden in wirklichkeit gibt es den Empfang nur in der Loby. Es stand auch Hallenbad vorhanden aber in diesem gibt es kein Wasser.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort