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Smart Suites, Ascend Hotel Collection

2.5 star property

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Photo gallery for Smart Suites, Ascend Hotel Collection

Lobby sitting area
Business centre
Fireplace
Suite, 1 King Bed with Sofa bed, Non Smoking (Studio) | 1 bedroom, individually furnished, desk, laptop workspace
Library

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Parking included
  • Air conditioning
  • Laundry

Explore the area

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1700 Shelburne Rd, South Burlington, VT, 05403
  • University of Vermont
    ‪7 min drive‬
  • Church Street Marketplace
    ‪8 min drive‬
  • Waterfront Park
    ‪9 min drive‬
  • Burlington, VT (BTV-Burlington Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub | 1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

Suite, 1 King Bed with Sofa bed, Non Smoking (Studio) | 1 bedroom, individually furnished, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking (Studio)

8.6 out of 10
Excellent
(25 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

1 bedroom, individually furnished, desk, laptop workspace

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Smart Suites, Ascend Hotel Collection

Hotel with free breakfast, in the vicinity of Shelburne Farms
This smoke-free hotel features a 24-hour fitness centre, a snack bar/deli and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Smart Suites, Ascend Hotel Collection offers 81 accommodations with complimentary bottles of water and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Televisions come with premium cable channels. Guests can make use of the in-room full-sized fridge/freezers and microwaves.

This South Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and hairdryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Smart Suites, Ascend Hotel Collection. During your stay, you're just a quick walk from Magic Hat Brewery. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Shelburne Farms and 7 minutes from Champlain College
  • Dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Smart Suites, Ascend Hotel Collection. Self parking is free.

This South Burlington hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Children's games
  • Free cot
  • Free rollaway/extra bed
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.0 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.0 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Smart Suites, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smart Suites Hotel South Burlington
Smart Suites South Burlington
Smart Suites
Smart Hotel South Burlington
Smart Suites
Smart Suites, Ascend Hotel Collection Hotel
Smart Suites, Ascend Hotel Collection South Burlington
Smart Suites, Ascend Hotel Collection Hotel South Burlington

Smart Suites, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 38 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kimberly

Stayed 3 nights in May 2025

8/10 Good

Robin

Travelled with partner
Liked: Cleanliness
Needs updating, staff not very friendly
Stayed 4 nights in May 2025

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was in an excellent location.
Stayed 3 nights in May 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful. Breakfast had decent options. Overall very clean. Removed a star because 1) we heard tons of foot traffic from upstairs neighbors at all hours, 2) there were people sleeping in their car in the parking lot along with a couple other randomly hanging out close to the hotel that appeared to be vagrants, and 3) the gym did not appear to have a/c and was very hot and stuffy.
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite & attentive I stayed 7 days for a lovely Vermont vacation with my 3 kids and husband. Felt safe the whole stay was located on the 3rd floor , worked out great for us .
Stayed 7 nights in May 2025

8/10 Good

Hannah

Travelled with pets, Travelled with partner
Liked: Staff & service
Great staff, clean rooms for the type of property it is and comfortable beds. Also the ac cranks down like it should unlike most hotels now a days.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very spacious and clean. Staff was very friendy.
Stayed 1 night in May 2025

6/10 Okay

Senzokuhle

Disliked: Property conditions & facilities
Needs cleaning(furniture and appliances)and renovations
Stayed 7 nights in Apr 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room design is casual and comfortable. Housekeeping is proud of their work - as the cleanliness and attention to details was evident. Lots of natural light once the curtains are drawn.
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked this place. Very affordable. Suite with kitchenette was huge. Jetted tub in room was excellent.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nicholas

Stayed 4 nights in Apr 2025

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our suite was very clean and the bed really comfortable. Hotel was quiet and we were grateful to have found a pet-welcome hotel. We stayed for four nights; on the second and third nights, we could smell cigarette smoke coming through a vent into the shower/toilet part, which was rather unpleasant. Had to keep the door shut.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Park and fly

Park and dly out of Manchester. Shuttle is easy to the airport and back. Rooms are clean, only stayed one night
Stayed 1 night in Feb 2025

10/10 Excellent

Teres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed is comfortable
Stayed 1 night in Apr 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book one a room with a tub but didn’t get it but everything else was good
Stayed 2 nights in Mar 2025

2/10 Terrible

Madeline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stench and Bedbugs

Stench & Bed Bugs!! My parents and I used to stay at the Smart Suites frequently when I was attending school in the Burlington area. Back then the hotel was always clean and comfortable. Unfortunately, things have changed. Upon arrival and parking in the hotel lot I saw an individual by the dumpsters and trees with a roaring fire going in a metal trash can. It was an alarming welcome. Inside, I was instantly aware of a strong odor in the halls and my room. The odor was hard to take. I was grateful I could open the windows to slightly mitigate it. I also bought febreeze at a nearby store to try to further help.Unfortunately I was still very aware of the smell. And it made my partner nauseous. The front desk staff said they were unable to help solve the issue beyond spraying the hallway with their own air freshener. When I returned home i immediately went to clean myself and my belongings and noticed a bed bug while showering. I will never stay at The Smart Suites again and I will warn anyone thinking of staying there not to.
Stayed 1 night in Mar 2025

8/10 Good

britney

Liked: Cleanliness, staff & service
Staff were excellent and helpful. Can be noisy at certain times. Need some renovation done but will book again if I ever in Burlington again
Stayed 7 nights in Mar 2025

8/10 Good

Nicholas

Stayed 4 nights in Mar 2025

8/10 Good

Nicholas

Stayed 4 nights in Mar 2025

10/10 Excellent

Florenchine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, affordable and free breakfast. Thank you!
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office was very friendly and efficient. Room was great
Stayed 1 night in Mar 2025