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Heritage Grange At Thurston

3.0 star property

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Photo gallery for Heritage Grange At Thurston

Traditional house with a wooden deck and covered outdoor area, surrounded by a well-maintained lawn and lush greenery.
Relax in a stylish room with a large bed, flat-screen TV, and a window with floral curtains.
Cross a tranquil bridge surrounded by lush greenery.
Relax in this stylish living area with a sofa set, chairs, and coffee table, surrounded by a grid-patterned ceiling and large windows.
Traditional Tudor-style building with a symmetrical facade and black and white timber framing.

Popular amenities

  • Spa
  • Room service
  • Bar
  • Laundry

Explore the area

Map
Barton Road, Thurston, Bury St Edmunds, England, IP31 3PQ
  • Greene King Brewery
    ‪10 min drive‬
  • The Apex
    ‪11 min drive‬
  • Ickworth House
    ‪19 min drive‬
  • Cambridge (CBG)
    ‪40 min drive‬

Room options

Family Room (Single)

  • Sleeps 1
  • 1 Double Bed

View all photos for Suite Garden View

1 bedroom, desk, iron/ironing board, free WiFi

Suite Garden View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Room, Rear View

1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite Twin Room, Rear View

  • 33.4 sq m
  • River view
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room (double)

Economy Double Room (double) | 1 bedroom, desk, iron/ironing board, free WiFi

Economy Double Room (double)

8.0 out of 10
Very good
(5 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, Garden View

Junior Double Room, Garden View | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Double Room, Garden View

  • 33.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (double)

Standard Double Room (double) | 1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room (double)

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Annex Building (double)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Double Room, Annex Building (double)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Annex Building

1 bedroom, desk, iron/ironing board, free WiFi

Standard Single Room, Annex Building

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Large Double

Large Double | 1 bedroom, desk, iron/ironing board, free WiFi

Large Double

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room, Rear View

1 bedroom, desk, iron/ironing board, free WiFi

Junior Double Room, Rear View

  • 33.4 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Garden View

Junior Suite Twin Garden View | 1 bedroom, desk, iron/ironing board, free WiFi

Junior Suite Twin Garden View

  • 33.4 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Double Room

1 bedroom, desk, iron/ironing board, free WiFi

Basic Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room (Four)

1 bedroom, desk, iron/ironing board, free WiFi

Family Room (Four)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Log Cabin Double

Log Cabin Double | 1 bedroom, desk, iron/ironing board, free WiFi

Log Cabin Double

  • 21.56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Log Cabin, Accessible Double

Log Cabin, Accessible Double | 1 bedroom, desk, iron/ironing board, free WiFi

Log Cabin, Accessible Double

10.0 out of 10
Exceptional
(1 review)
  • 21.56 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Large Twin

Large Twin | 1 bedroom, desk, iron/ironing board, free WiFi

Large Twin

  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Log Cabin Twin

Log Cabin Twin | 1 bedroom, desk, iron/ironing board, free WiFi

Log Cabin Twin

  • 21.56 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Log Cabin Accessible Twin

Log Cabin Accessible Twin | 1 bedroom, desk, iron/ironing board, free WiFi

Log Cabin Accessible Twin

  • 21.56 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Heritage Grange At Thurston

Hotel in Bury St Edmunds with spa services and restaurant
Along with a restaurant, this hotel has a bar/lounge and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, conference space, laundry facilities and a garden are on-site. Housekeeping is available once per stay.
Heritage Grange At Thurston offers 18 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels.

This Bury St Edmunds hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided once per stay.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Heritage Grange At Thurston. During your stay, you'll be close to Flo-ridaz Hovercraft. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy local cuisine while dining at Restaurant and Bar
  • English breakfast served daily for a fee
  • Amenities include meeting rooms, conference space and laundry facilities
  • 9 minutes by car from Flo-ridaz Hovercraft and 9 minutes from Rougham Control Tower Aviation Museum
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Spa services, a terrace, and a garden are also featured at the business-friendly Heritage Grange At Thurston. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bury St Edmunds hotel.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Restaurant and Bar – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 for adults and GBP 7.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant and Bar

Family friendly

  • Laundry facilities

Conveniences

  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (once per stay)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 25

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - 9:30 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet (varies based on length of stay)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13 for adults and from GBP 7.95 for children
  • Pet fee: GBP 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 10:30 PM and midnight
  • Late check-out fee: GBP 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Sunday: 8:00 AM - 9:30 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grange Bury St Edmunds
Grange Hotel Bury St Edmunds
The Grange Hotel
Heritage Grange At Thurston Hotel
Heritage Grange At Thurston Bury St Edmunds
Heritage Grange At Thurston Hotel Bury St Edmunds

Heritage Grange At Thurston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 305 reviews
Rating 8 - Good. 104 out of 305 reviews
Rating 6 - Okay. 60 out of 305 reviews
Rating 4 - Poor. 27 out of 305 reviews
Rating 2 - Terrible. 17 out of 305 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Amenities
Low stress overnight trip. We took a chance on an early check in and the team were calm and relaxed and were very helpful, we booked breakfast which was superb value and utterly delicious- great veggie breakfast and good coffee and extras available. We stayed in a lodge room, which was perfectly adequate- comfy bed and free WiFi. A few areas to improve from a decorative point of view but a good value and relaxing stay.
Stayed 1 night in Apr 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Good service and nice location Easy parking
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Gloria

A very clean, spacious room. A good choice of meals in the evening. Lovely peaceful surroundings.
Stayed 1 night in Apr 2025

10/10 Excellent

Keitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, quiet

Lovely historic property, huge room, excellent shower. Dinner was available and really good.
Stayed 1 night in Mar 2025

6/10 Okay

Jacob Robert

Business traveller
Liked: Cleanliness, staff & service
Fine property friendly staff Jsut dated and in need of refurbishment
Stayed 1 night in Mar 2025

6/10 Okay

Duncan

Disliked: Staff & service, property conditions & facilities
The most unfriendly hotel I have ever stayed in - staff (especially the receptionist) were rude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Percy

Travelled with family
Disliked: Amenities, property conditions & facilities
In need of updating
Stayed 1 night in Mar 2025

8/10 Good

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stay was much better than i was expecting. The room was smallish but everything i needed, it was clean and the bed and bedding really comfortable. The food in the dining room was fantastic! The prices reflected the standard of food well. The price of the wine might have been a bit over the top, but it was my fault for not checking the prices beforehand. The staff that i met were welcoming, helpful and pleasant, especially Dinah (excuse the spelling). All in all, a very pleasant and value for money stay
Stayed 1 night in Feb 2025

2/10 Terrible

Luis

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Argumentative & rude.

Manager and wife are very argumentative and rude to customers.
Stayed 1 night in Feb 2025

10/10 Excellent

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely quiet secluded gem of a place. Nothing too much trouble for the lovely couple running the Grange for the past 18 years. Facilities wise bed was super comfy, room clean, the generous sized bathroom needs a bit of a revamp but doesn't affect use (shower screen and windows). Food was delish and homecooked. A relaxing atmosphere and a peaceful 3 night stay.
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place run by a lovely couple. The only complaint was the shower had very bad water pressure but it’s an old place, so you expect such. It had a bath, so you can just plan on doing that if you want a better experience.
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service

Superb location

Only stayed one night, as just passing through. Super friendly staff (who turned out to be the owners) Excellent food! Easy parking, off the main road. Lovely and quiet. Stunning property. Superb location. Stayed in the annex, which was ok, but a bit tired.....
Stayed 1 night in Jan 2025

6/10 Okay

Shirley

Business traveller
Disliked: Property conditions & facilities
This hotel was ok, but needs quite a lot of TLC! The rooms are looking very tired, and there was quite a major leak in the roof when I stayed. The food options in the dining room were good though, and the staff were friendly (when you could find someone!).
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Travelled with family
Stayed 2 nights in Dec 2024

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal for business trips in the area

I stay here regularly when on business in the area and I’m never disappointed. Great building with loads of character, a variety of comfortable rooms, friendly staff and great food. What’s not to like ?
Stayed 1 night in Sep 2024

8/10 Good

stephen john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Margaret

Stayed 1 night in Oct 2024

2/10 Terrible

Ciaran

Business traveller
Disliked: Amenities
Sadly despite informing Hotel of arriving late I was refused my booking, In a hurry I forgot my cards & the attitude of staff was Utterly Unbelievable, I am a respectable lady of senior years also diabetic. Only visiting to lecture at nearby college next day. I asked if he would phone my husband to confirm bank details were same as booking. 3 hours drive from home late on a wet night I was forced to sleep in my car with only a jacket for bedding, Utterly Disgusted & considering Trading standards etc
Stayed 1 night in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here. The view from the lodge is great and staff are wonderful. My only issue this visit was the lack of light in the car park. We arrived in the dark and couldn’t really see to get luggage out of the car and needed to use a torch to get to our room, which was in an lodge (by choice) and not part of the main building. Other than that it was great!
Stayed 1 night in Oct 2024