We ( family of 4 adults) got a suite with 2 bedrooms, large living room and a breakfast area at very reasonable price. Very nice room, clean and very good location. Centum City shopping mall which houses Lotte and Shinsaegae department stores, Spaland Korean Spa place are right around the corner. We love our stay there.
Here are Pros and Cons of our stay.
Pros - spacious room for 4.
- full kitchen with large fridge and freezer but did not furnish any plates or utensils.
- staff were friendly and accommodating.
- very convenient to local shops and restaurants.
Cons - no daily room cleaning unless you stay 3 nights.
- bath towels were too small but they do change them daily.
- out outside terrace area were not well kept therefore we didnât spend any time sitting outside.
1 block away from the subway station.
Good restaurants around.
The room is as depicted.
The 2 issues were :
1) the bathroom that even they has all the appearance of a western-strike bathroom still water POURS outside the tub and POOLS on the floor.
2) the elevators are super slow. Like more than 5min even that they have 4 elevators
Roomâs are large and comfortable but old. Everything is an old material and strangely outfitted.
A kettle but no cups or mugs, dish soap and cleaning utensils but no crockery. Strong smoke smell despite being non smoking. Found old cigarette butt behind the toilet.
Quiet and large, bathroom acceptable
Our first time in Busan and overall this place was rather spacious for our group of four.
Close to eating places and shopping.
Some drawbacks:
This building shares rooms with another hotel(?).
There are two check in lobby areas.
We had a very late check-in (11:30am) and when we got there âno oneâ was there!!!
We asked the other counter for assistance and they were no help.
Only thing was a young man (who spoke English) who was in the lobby and helped us to call someone down to get our keys⊠if it wasnât for him, no one would help us.
Other than that, since we were out the whole day⊠it was a good roomy place to sleep & rest.
The Iâm not happy about the availability to your reception. Many situations where we needed service but couldnât reach out.
Our room didnât get cleaned up every 4 day as you promised, like the maintenance guy said
We had to go throw our own trash many times.
Refills on toilet paper and towels, we had to ask each time and wait for a while before we got them delivered.
Hope you understand our complains and take it as feedback on getting better. Thank you.
I stayed for 4nights business trip. The toilet didnât flash at the first night and asked them to change the room. However they just said itâs fixed and didnât change the room. Then the same thing happened next day again. I asked to change the room but they never did without explaining the reason. The phone number they gave as the office didnât work, never answered nor call back. The hotel reception opens only 9am to 9pm and if something happens during night time, they just doesnât do anything. I would not recommend especially for the business trip or busy trip.