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Hotel Riu Palace Baja California - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Baja California - Adults Only - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Creator video
4 outdoor pools, pool umbrellas, pool loungers
Buffet
1 bedroom, minibar, in-room safe, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Camino Viejo a San José, Km 3.5, Col. El Medano, Cabo San Lucas, BCS, 4990
  • Place, Medano Beach
    ‪2 min walk‬
  • Place, Cabo San Lucas Bay
    ‪9 min walk‬
  • Place, Cabo San Lucas Country Club
    ‪19 min walk‬
  • Airport, San José del Cabo, Baja California Sur (SJD-Los Cabos Intl.)
    ‪44 min drive‬

Room options

View all photos for Junior Suite (Tropical View, U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, U)

8.8 out of 10
Excellent
(122 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (U)

8.8 out of 10
Excellent
(343 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (U)

8.4 out of 10
Very good
(94 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (U))

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande (U))

8.6 out of 10
Excellent
(9 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Garden View (M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Standard, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Standard, M)

9.4 out of 10
Exceptional
(21 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (M)

10.0 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Garden View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Courtyard View (E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Tropical View, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, B2C-US)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Grande (B2C-US))

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande (B2C-US))

  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 71 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club | C)

7.0 out of 10
Good
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (C)

7.8 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Tropical View, C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, C)

9.0 out of 10
Wonderful
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (C)

8.4 out of 10
Very good
(41 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande, M)

  • 40 sq m
  • Sleeps 3
  • 3 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, M)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 3 Double Beds

View all photos for Suite, Oceanfront (Elite Club, M)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, M)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, E)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, E)

  • 71 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, L)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, L)

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, U)

9.4 out of 10
Exceptional
(24 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, U)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, U)

9.0 out of 10
Wonderful
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms (U)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms (C)

  • 40 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite (Tropical View, B2C-CA)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Grande | B2C-CA)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (Grande | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (B2C-CA)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout curtains

Suite, Oceanfront (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | U)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (Elite Club | U)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | C)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (Elite Club | C)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Partial Ocean View (Elite Club | B2C-US)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (Elite Club | B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite, Partial Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

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About this property

Hotel Riu Palace Baja California - Adults Only - All Inclusive

Adults-only beachfront property with 4 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Baja California - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hotel Riu Palace Baja California - Adults Only - All Inclusive offers 602 accommodations with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of towels. Housekeeping is provided on request.

A health club and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they enjoy the free breakfast at Hotel Riu Palace Baja California - Adults Only - All Inclusive. During your stay, you're just a quick walk from Medano Beach. Free WiFi in public areas, free self-parking and 4 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 7 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Treat yourself to body scrubs, aromatherapy or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes tennis courts, a gym and a steam room
  • Guests have great things to say about the location and the pool
  • Within a 10-minute walk of Medano Beach and Cabo San Lucas Bay
Hotel Riu Palace Baja California - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Riu Palace Baja California - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. A health club, a steam room, and gift shops/newsstands are also featured at the luxury Hotel Riu Palace Baja California - Adults Only - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Cabo San Lucas property.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Promenade – This buffet restaurant serves breakfast, lunch and dinner.
Agave – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Yu Hi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Krystal – This restaurant specialises in Fusion cuisine and only serves dinner. Open daily.
Sofia – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Krystal
  • Promenade
  • Sofia
  • Yu Hi

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Free water park
  • Full-service spa
  • Health club
  • Scuba diving
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Art Deco architecture
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Baja California - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Baja California Adults All Inclusive
Riu Baja California Adults In
Riu Palace Baja California Adults Only All Inclusive

Hotel Riu Palace Baja California - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2855 out of 4627 reviews
Rating 8 - Good. 973 out of 4627 reviews
Rating 6 - Okay. 426 out of 4627 reviews
Rating 4 - Poor. 169 out of 4627 reviews
Rating 2 - Terrible. 204 out of 4627 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the adults only aspect of this resort and the higher quality food and drinks! We have stayed at this resort twice now and will be back! Everything was excellent!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Aug 2025

8/10 Good

James W

Stayed 5 nights in Aug 2025

8/10 Good

Craig, Cumming

Travelled with partner
Liked: Staff & service, property conditions & facilities
Food was mediocre at best. The buffet at the RIU Cancun Las Americas is what we compare it to and it's not even close with food quality. Room has a tub in the middle of the room, waste of space. Entertainment nightly was disappointing compated to the RIU in Cancun. It's ok but not very entertaining. The RIU parties are overrated and too crowded at the Santa Fe next door. the pool could have been cooler and the water was low making the infinity edge on 2 pools not so great. It was ok but not like the Cancun Las Americas, that was much better.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I love my experience with Riu, friendly and professional staffs, clean facility, everything was amazing except some of the alcohol they are reserving us are cheap, low quality. You could really tell and taste it. They are using the brand of the bottle but inside it was a different alcohol, they are refilling it with cheap one
Stayed 4 nights in Aug 2025

10/10 Excellent

Suril

Stayed 6 nights in Aug 2025

10/10 Excellent

Diana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view
Stayed 3 nights in Aug 2025

10/10 Excellent

Cinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay here again. Great restaurants, entire area was clean, pool was awesome, with lots of entertainment. The staff was so friendly and very helpful. One if the best we have experienced. Check in and out very simple and quick. Only thing you can not go in the ocean from the beach. Current is to high. Over all stay was perfect!
Stayed 5 nights in Aug 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to give this hotel a higher rating but i cant. Not due to the hotel itself but the people staying at this hotel. They were loud, rude to staffing, socially unaware etc. The hotel itself was great, super clean and modern. The food was pretty good "for a RIU" and I mean that. Our favorite was Kristal and the Asian restaurant here. Lastly, please be aware that this is a hotel thats giving Temu boujie on on a budget. And the poeple here match it. If i could sum this hotel into a couple of words its Ghetto fabulous. Period.
Stayed 4 nights in Aug 2025

8/10 Good

Dori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They should have juice in mini bar or tea. Also, the ceiling fan should have speed options. Need to skim pools much more often
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities
Beach view
Stayed 3 nights in Aug 2025

10/10 Excellent

NICOLE S

Stayed 4 nights in Aug 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As far as customer service and cleanliness, this property was perfect. The staff was amazing, always working to make your stay as great as possible. Truly the worst part of my stay was rude guests on the property who were entitled, loud, self centered and impossible to please. From watching youtube videos on their phones at full volume while at dinner seated next to us, to yelling at the staff to refill their drinks while not tipping. I know no one can help with rude people. My only tip is put blinders on when it comes to other guests. The property and staff is as close to perfect as you can get for what you pay.
Stayed 6 nights in Jun 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time at the RIU. Staff was friendly, room was clean and food was good. Had a partial ocean view room which faced directly toward El Arco and the Marina.
Stayed 4 nights in Aug 2025

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing vibe. Loved the pool areas and the daily activities. Food was okay but the wait staff was amazing. Overall my stay was good! I would definitely come back.
Stayed 5 nights in Aug 2025

8/10 Good

hampig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, transportation did not feel safe hotel should provide transport with pay. Electricity and water went out for 2 hours
Stayed 3 nights in Aug 2025

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Saddam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

8/10 Good

Maria Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, it was clean and beautiful
Stayed 4 nights in Aug 2025

6/10 Okay

edward e

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

James Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how everything is very convenient accessible and the parties
Stayed 3 nights in Aug 2025

10/10 Excellent

Nathan Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Arsene Edward

Travelled with family
Liked: Cleanliness, amenities
The facilities was nice, just eating was too many flies
Neon party
By the pool
On the beach
Neon party
Stayed 4 nights in Jul 2025

8/10 Good

Yvette Berjette Van Steenwyk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was generally what we expected, as we've stayed at a Riu location before (PV). One major difference was that most of the staff did not speak English, which made communication a bit challenging at times. Additionally, the staff at the money exchange were extremely rude, which was disappointing. Also, the bell staff never helped us with our bags arriving or departing, very different experience from our PV stay. On a positive note, the photo team was incredibly friendly and made that experience a highlight of our trip--side note it's a bit pricey, definitely worth it. Since we chose to stay onsite for the duration of our trip, it would have been nice to have some "CABO" signage or designated photo spots around the resort for guests. It would add a fun and memorable touch to the property. Also, add a mail stop for guests to send postcards. We purchased them in the giftshop but sending was a nightmare. We went to all three properties, and no luck sending. The evening shows were fantastic! We were especially happy to end our trip on Tuesday night with the Mariachi performance—it was definitely a highlight. Given that we arrived on Saturday, we would have been disappointed to miss them. It might be worth considering rotating that performance in more often, as the expectations around it were clearly high among guests. The variety of restaurants is just enough. We highly recommend the Italian one, chef's kiss. Overall great stay, we were able to relax, and reset!
Prof pic of us in the back of the Riu Palace Baja CA - note you cannot go in the water
Stayed 4 nights in Aug 2025

8/10 Good

Mathew, San Diego

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025