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Cairns City Palms

4.0 star property

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Photo gallery for Cairns City Palms

Property entrance
BBQ/picnic Area
Superior Two-Bedroom Apartment | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Point of interest
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
199 Sheridan Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪6 min walk‬
  • Place, Cairns Base Hospital
    ‪8 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪16 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior King Suite

Superior King Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior King Suite

9.0 out of 10
Wonderful
(57 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Twin or Triple Room

8.2 out of 10
Very good
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle

Executive Suite, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Apartment

One-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment | Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Superior Two-Bedroom Apartment

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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Balcony view
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  • Pool
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  • Free WiFi
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4.4 out of 5, Excellent, 950 reviews
The price is CHF 96
includes taxes & fees
27 Nov - 28 Nov
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About this property

Cairns City Palms

Motel with an outdoor pool, near Cairns Performing Arts Centre
This smoke-free motel features an outdoor pool, a snack bar/deli and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Cairns City Palms. During your stay, you're just a quick walk from Cairns Esplanade Charles Street Parkland. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Cairns Performing Arts Centre and Muddy's Playground
There's a snack bar/deli on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Cairns City Palms.

This 4-star Cairns motel is smoke free.

The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 20.0 per day.
  • Cots (infant beds) are available for AUD 5.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:30 AM - 8:30 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an access code. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Alcohol isn't served at Cairns City Palms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Reviews

Cairns City Palms Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 229 out of 497 reviews
Rating 8 - Good. 188 out of 497 reviews
Rating 6 - Okay. 48 out of 497 reviews
Rating 4 - Poor. 21 out of 497 reviews
Rating 2 - Terrible. 11 out of 497 reviews

Reviews

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room handy to shops and restaurants in a very good position
Stayed 2 nights in Aug 2025

10/10 Excellent

Tejas

Stayed 1 night in Aug 2025

8/10 Good

BAZ

Stayed 1 night in Aug 2025

2/10 Terrible

Graeme

Disliked: Cleanliness, staff & service, property conditions & facilities
the room was not the same as advertised too small needed painting and room service did not exist
Stayed 5 nights in Jul 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Carpark
Stayed 1 night in Aug 2025

6/10 Okay

Pauline

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

VICKI

Travelled with partner
Liked: Cleanliness, staff & service
We did enjoy a very delicious Indian restaurant on the corner nearby
Stayed 1 night in Jul 2025

10/10 Excellent

Florentino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff easy check in. Good place to stay.
Stayed 1 night in Jul 2025

8/10 Good

Navid

Liked: Amenities
Friendly staff. Close to bus stop to go to the city or Palm Cove. Has pool for the kids and a bbq in the yard. Internet was a bit slow in our room. Mattress was also a bit old. But overall good value for the money.
Stayed 5 nights in Jul 2025

8/10 Good

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Nadine

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room was spacious, it was very old, didn't feel fresh and clean. Noisy area, didn't feel safe
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Cynthia Bast, Weston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Desmond, Pelican Waters

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay & good value.
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with partner
Quite
Stayed 2 nights in Jul 2025

8/10 Good

Meike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to city centre (around 20min) and short walk to esplenade. Bus stop very close by.
Stayed 4 nights in Jul 2025

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a short stay in Cairns. Staff were very friendly and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay, thanks
Stayed 2 nights in Jun 2025

6/10 Okay

HONG

Liked: Cleanliness
Disliked: Property conditions & facilities
It is located on a very busy road. Poor sound proof of the building and you feel like you sleep right in the middle of the road. The people next door made loud noises till 1am. The room is relatively clean, but not coming back again for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

8/10 Good

Xenia

Liked: Cleanliness, property conditions & facilities, room comfort
I have stayed in this apartment for many years while in Cairns due to being in walking and close to inner Cairns and hospitals
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great place to stay, friendly staff. Clean and comfortable rooms.
Stayed 1 night in Mar 2025

8/10 Good

Patsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. Ground floor motel room. Doors front and back. A little worry for security.
Stayed 1 night in Jun 2025

10/10 Excellent

Kellie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel. Easy access & very comfortable. Very good price too. Great shower
Stayed 1 night in Jun 2025

10/10 Excellent

JP

Stayed 4 nights in May 2025