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Cairns City Sheridan

3.0 star property

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Photo gallery for Cairns City Sheridan

Two single beds with white linens and dark headboards, a sofa, and a desk with a laptop and remote control.
Enter a serene oasis with lush greenery and a paved walkway leading to a parking area.
Experience the hotel's modern design, featuring a reception area and balconies on each floor, set amidst a beautifully landscaped garden.
Relax in a spacious living area with a sofa, chair, and flat-screen TV.
Relax by the pool surrounded by lush tropical plants and palm trees.

Popular amenities

  • Pool
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
157 Sheridan Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪6 min walk‬
  • Cairns Central Shopping Centre
    ‪9 min walk‬
  • Reef Fleet Terminal
    ‪19 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Superior Apartment, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 1 Queen Bed and 5 Single Beds

Twin Room

  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Apartment

Budget Apartment | Living area | Flat-screen TV

Budget Apartment

  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom

  • 56 sq m
  • Sleeps 7
  • 5 Single Beds and 1 Queen Bed

View all photos for Family Room, Balcony

Family Room, Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room, Balcony

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Room, 1 Queen Bed, Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Room, 1 Queen Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Twin Room, Balcony

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite, 1 Queen Bed, Jetted Tub

Suite, 1 Queen Bed, Jetted Tub | 1 bedroom, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Jetted Tub

  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed

Double Room, 1 Queen Bed

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with Spa Bath

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Suite with Spa Bath

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Family Room with Balcony

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Twin Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Twin Room with Balcony

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Two Bedroom Apartment

  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Queen Room with Balcony

1 bedroom, laptop workspace, iron/ironing board, free WiFi

Queen Room with Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Budget Apartment

1 bedroom, laptop workspace, iron/ironing board, free WiFi

One Bedroom Budget Apartment

  • Sleeps 4
  • 1 Queen Bed and 5 Single Beds

View all photos for One Bedroom Large Apartment

1 bedroom, laptop workspace, iron/ironing board, free WiFi

One Bedroom Large Apartment

  • Sleeps 6
  • 5 Single Beds and 1 Queen Bed

Similar properties

Step into the grand lobby, featuring a spacious seating area with sofas and a large mirror, surrounded by ornate details and a stunning chandelier.

Cairns Queens Court

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1005)
The price is CHF 68
for 1 room
includes taxes & fees
11 Aug - 12 Aug
Cairns Queens Court

About this property

Cairns City Sheridan

Hotel with 2 outdoor swimming pools, a short walk to Cairns Esplanade
Along with 2 outdoor pools, this smoke-free hotel has a seasonal outdoor pool and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, express check-in and express check-out are on-site. Housekeeping is available on request.
Cairns City Sheridan offers 31 air-conditioned accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and complimentary toiletries. This Cairns hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision.

During your stay at Cairns City Sheridan, you're just a quick walk from Cairns Esplanade. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, conference space and laundry facilities
  • Within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre
Cairns City Sheridan offers its guests 2 outdoor swimming pools and a seasonal outdoor pool. WiFi is free in public spaces. Cairns City Sheridan also features a terrace, laundry facilities, and express check-in. Self parking is free.

This Cairns hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Conference space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 3:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 3:00 PM.
Guests arriving after 1:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in January and close in December.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western City Sheridan
Best Western City Sheridan Cairns
Best Western City Sheridan Hotel
Best Western City Sheridan Hotel Cairns
Cairns City Sheridan Hotel
Cairns City Sheridan
Cairns City Sheridan Hotel
Cairns City Sheridan Cairns
Cairns City Sheridan Hotel Cairns

Cairns City Sheridan Reviews

Reviews

6.2
Rating 10 - Excellent. 99 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 300 out of 1001 reviews
Rating 4 - Poor. 184 out of 1001 reviews
Rating 2 - Terrible. 143 out of 1001 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Russell

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mould in the bathroom and no tv remote. Reception lady was good but seemed to be under a lot of pressure Noisy neighbours didn't get to go to sleep at all. Checked out early in the morning. Smoke detector still had the plastic cover on it so it wouldn't have worked
Stayed 1 night in Apr 2025

6/10 Okay

Earl

Travelled with group
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's only one power point in the bedroom, across the bed. I needed one beside the bed. The bedsheets felt "itchy". They don't feel comfortable. There are no lifts. One has to walk up through a funny smelling and dirty staircase.
Stayed 1 night in Apr 2025

8/10 Good

Cameron, Eagleby

Travelled with family, Travelled with family and small children
The property reflected the price paid. Clean and tidy room and good location close to everything
Stayed 1 night in Apr 2025

2/10 Terrible

Stewart

Disliked: Cleanliness, staff & service, property conditions & facilities
Mould in shower - floor slippery for first day - dirt on table, room not as advertised - shower tap falling off - ashit hole
Stayed 3 nights in Apr 2025

2/10 Terrible

kieran

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Door to room was broken, had to spend 15 mins on the phone only for the door to not lock at night
Stayed 1 night in Apr 2025

4/10 Poor

Julz

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room wasn’t clearly marked, had trouble finding our room. Walls paper thin, could hear everything next door was doing. Booked a room with balcony and was on ground floor.
Stayed 2 nights in Apr 2025

2/10 Terrible

Jenny

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mould on the walls in the bedroom and bathroom. There was mouldy food scraps under the bed. Had booked a 3 night stay, checked out after one. Still working on getting a refund for the other 2 nights. How disappointing!
Stayed 3 nights in Apr 2025

2/10 Terrible

Matty

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
The people downstairs in front of the hotel was very noisy and was revving cars at 2am in the morning and using the road as a race track no security to prevent this to happen. Will never see me again and wont suggest anyone to stay there.!!!
Stayed 1 night in Apr 2025

2/10 Terrible

Rolf

Disliked: Amenities, property conditions & facilities
Terrible Motel - advertised as "air-conditioned" but the air conditioner did not work. Didn't stay but Motel refused to refund payment. Wotif took my money & my contract was with them but they were less than useless in assisting me.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Samuel John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything that we need and walking distance to city
Stayed 6 nights in Apr 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing after coming off night shift and not well and got me early check-in , was able to have an awesome sleep before driving home the following morning. Excellent customer service and really appreciated the staff going above n beyond.
Stayed 1 night in Apr 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leon

Disliked: Cleanliness, staff & service
room was mouldy, some guests (indigenous) were constantly loud
Stayed 2 nights in Mar 2025

4/10 Poor

Anishma

Disliked: Cleanliness, property conditions & facilities
The apartment was not the same as the pictures. Walls were damaged
Stayed 1 night in Mar 2025

4/10 Poor

Kate

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Didnt like there was no tv remote, room in areas very dusty mouldy and cockaroaches and used moildy towel left in bathroom draw.
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Tristan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Whap

Disliked: Cleanliness
Unsafe and dirty
Stayed 3 nights in Mar 2025

2/10 Terrible

Joshua

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Only stayed a day, left for the evening and came back to find a big cockroach in our room Wasn’t expecting much for the price we paid but we expected at least a clean room with no roaches
Stayed 1 night in Mar 2025

2/10 Terrible

Deb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Tristan

Stayed 1 night in Mar 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Susan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was filthy, i was told the room had just been cleaned , clean sheets but thats all , in bathroom shower screens and wall tiles where not washed , floor had dirt in corners where it hadn't even been tried to clean . Lock on sliding door was broken so a make shift lock was on door stopping outsiders coming in , curtains where so old the backing was coming off which allowed the light straight out side the door come in . The picture did not match the room i was given. It would help if they put a big sign on door askinf guess to not let the door to go in or out after hrs the doir slam as you can hear it all night , i rang said after hrs number to complain about noise as the paper work said to and was told to call the police.
Stayed 2 nights in Mar 2025