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Cairns Harbourside Hotel

4.0 star property

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Photo gallery for Cairns Harbourside Hotel

Land view from property
Terrace/patio
Premium Room, 2 Double Beds | Balcony view
A breakfast table with various dishes, a glass of orange juice, and a view of a swimming pool and palm trees.
Breakfast, lunch served; local and international cuisine, pool views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
209-217 Esplanade, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪3 min drive‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪6 min drive‬

Room options

View all photos for Two Double Beds Premium Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Premium Sea View

  • Sleeps 4

View all photos for Two Double Beds Standard

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard

  • Sleeps 4

View all photos for King Standard Room

In-room safe, individually decorated, individually furnished, desk

King Standard Room

  • Sleeps 2

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(19 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(31 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Bed Premium

King Bed Premium | In-room safe, individually decorated, individually furnished, desk

King Bed Premium

8.8 out of 10
Excellent
(16 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

8.4 out of 10
Very good
(9 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Double Beds

8.8 out of 10
Excellent
(16 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Living area | 108-cm LCD TV with digital channels, TV, MP3 dock

Superior Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished, desk

Superior Room, 1 King Bed with Sofa bed

  • Partial sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium King Room

In-room safe, individually decorated, individually furnished, desk

Premium King Room

  • Sleeps 3

View all photos for Premium King Room With Sofabed

In-room safe, individually decorated, individually furnished, desk

Premium King Room With Sofabed

  • Sleeps 4

View all photos for Premium Twin Seafront

In-room safe, individually decorated, individually furnished, desk

Premium Twin Seafront

  • Sleeps 4

View all photos for One Kind Bed Sea View Suite With Sofa Bed

In-room safe, individually decorated, individually furnished, desk

One Kind Bed Sea View Suite With Sofa Bed

  • Sleeps 4

View all photos for Premium King Seafront

In-room safe, individually decorated, individually furnished, desk

Premium King Seafront

  • Sleeps 3

View all photos for One Kingbed Suite With Sofa Bed

In-room safe, individually decorated, individually furnished, desk

One Kingbed Suite With Sofa Bed

  • Sleeps 4

View all photos for Two Double Beds Standard Sea View

In-room safe, individually decorated, individually furnished, desk

Two Double Beds Standard Sea View

  • Sleeps 4

View all photos for King Bed Suite

In-room safe, individually decorated, individually furnished, desk

King Bed Suite

  • Sleeps 3

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About this property

Cairns Harbourside Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre.
Cairns Harbourside Hotel offers 173 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. A pillow menu is available. 108-cm LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cairns Harbourside Hotel. During your stay, you're just a quick walk from Cairns Esplanade. Free WiFi in public areas, free self-parking and a free shopping centre shuttle are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy local and international cuisine at Harbourside Bar & Kitchen, a brasserie with ocean views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes archery
  • Just a 4-minute walk from Cairns Esplanade and a 3-minute drive from Cairns Night Markets
  • Free shopping centre shuttle service
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2550 square feet (237 square metres) and includes conference space. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Cairns Harbourside Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
Harbourside Bar & Kitchen – This poolside brasserie specialises in local and international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Natural Wine Bar – This poolside wine bar specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Free shopping centre shuttle
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Harbourside Bar & Kitchen
  • Natural Wine Bar

Things to do

  • Archery
  • Outdoor pool
  • TV in common areas

Family friendly

  • Changing table
  • Children's games
  • Fenced pool
  • High chair
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,550 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 0.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 33 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 0.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 4-device limit. WiFi in public areas is also free and has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cairns Harbourside
Cairns Mercure
Cairns Mercure Harbourside
Harbourside Cairns
Mercure Cairns
Mercure Cairns Harbourside
Mercure Harbourside
Mercure Harbourside Cairns
Mercure Harbourside Hotel
Mercure Harbourside Hotel Cairns
Holiday Inn Cairns Harbourside Hotel
Holiday Inn Harbourside Hotel
Holiday Inn Cairns Harbourside

Cairns Harbourside Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 1034 reviews
Rating 8 - Good. 302 out of 1034 reviews
Rating 6 - Okay. 98 out of 1034 reviews
Rating 4 - Poor. 22 out of 1034 reviews
Rating 2 - Terrible. 17 out of 1034 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Hezel Mae

Liked: Amenities, property conditions & facilities
Bedroom and lounge is spacious. Bathroom is good. But the chair in the dining table is full of stained. I love the area where the hotel is and the small garden but the only problem I have is that the bedroom is smells moldy. The pillow and bedsheet ( doner/dina cover ) is mouldy smell and because of that I couldn’t sleep on the first night, my eyes was teary/crying and runny blocked nose. Second night I sleep in the couch and used the towel as my blanket and I slept better
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice room but wasn’t initially given room booked. View was non existent. Servicing of room great but restaurant very poor. Wouldn’t allow any changes and after speaking to manager he promised to sort and come back to me. He never did! Wouldn’t mind it the bar tender said they probably wouldn’t like it - but never went to ask! Was between ok and good; but gave a good based on room (separate bedroom) and servicing of room.
Stayed 5 nights in Jan 2026

6/10 Okay

Hanife

Liked: Staff & service, amenities
Disliked: Cleanliness
Room was not as the same standard as previous, dated and humid. Noisy workman outside our room in the afternoon and back again at 7am in the morning.
Stayed 1 night in Jan 2026

10/10 Excellent

Pedro Pedreno, Brisbane

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Ok
Stayed 3 nights in Jan 2026

10/10 Excellent

Cyjo Oldham Titima, Brisbane

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
Conveniently located right next door to esplanade
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026

10/10 Excellent

sandy

Stayed 1 night in Jan 2026

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hotel was as described nice walk into central cairns.
Stayed 2 nights in Jan 2026

6/10 Okay

peter, Laguna niguel

Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff great location
Stayed 3 nights in Jan 2026

10/10 Excellent

Diane

Stayed 1 night in Jan 2026

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities
Great pool, big room good food and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Sparsha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic room with a nice view. The staff were friendly as well & answered all our questions regarding the local shops.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

6/10 Okay

Kamal

Stayed 1 night in Dec 2025

8/10 Good

Shaun

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good and no issues with anything
Stayed 1 night in Dec 2025

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, like friends Yummy cocktails A few less hairs in the shower would have been nice
Stayed 1 night in Jan 2026

10/10 Excellent

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean cozy room, Loved the amenities provided, Amazing, friendly helpful staff, beautiful sea view rooms, Room service 10/10
Stayed 1 night in Jan 2026

8/10 Good

Dawn

Liked: Cleanliness, staff & service, amenities
Room was spacious and comfortable. Buffet breakfast is nice.
Stayed 2 nights in Jan 2026

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Clean room big and spacious. Lovely beds and pillows. Nice hot shower all in a great spot
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended check out and a bottle of complimentary wine for our anniversary! Very impressed. We will be back! Thank you
Stayed 1 night in Jan 2026

8/10 Good

Rachael

Stayed 3 nights in Jan 2026

10/10 Excellent

Eric Bee

Stayed 1 night in Jan 2026

10/10 Excellent

Joseph, Greystanes

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was always spotless and the staff were friendly and always happy to help
Stayed 4 nights in Jan 2026

8/10 Good

Alison Jo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great friendly staff. Food also great and great location
Stayed 8 nights in Jan 2026