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Novotel Cairns Oasis Resort

4.5 star property

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Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
In-room safe, individually decorated, individually furnished
Lobby
Serves lunch, dinner and brunch
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
122 Lake St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(20 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(18 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe) | In-room safe, individually decorated, individually furnished

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(29 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.8 out of 10
Good
(16 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Novotel Cairns Oasis Resort

Luxury hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Cairns Oasis Resort's great location. During your stay, you're just a quick walk from Cairns Esplanade. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy garden views while dining at Moku
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and scooters/mopeds to rent
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 4-minute walk from Cairns Esplanade and 6 minutes on foot from Cairns Night Markets
Novotel Cairns Oasis Resort offers its guests a kids' pool, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Moku – Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Moku Bar + Grill – This bar serves brunch, lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club – This poolside bar serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 15 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 37 per person
  • Covered self-parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 15 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Reviews

Novotel Cairns Oasis Resort Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 446 out of 789 reviews
Rating 8 - Good. 242 out of 789 reviews
Rating 6 - Okay. 67 out of 789 reviews
Rating 4 - Poor. 26 out of 789 reviews
Rating 2 - Terrible. 8 out of 789 reviews

Reviews

10/10 Excellent

Gayle Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort feel. Definitely a little oasis so close to the Esplanade. Staff excellent. Feedback - Staff slow to clean up food and beverage foodstuff waste. It’s left on tables far too long preventing people wanting to take a seat or sun lounge because of the leftover waste. Also birds come and feed off the leftovers.
Stayed 10 nights in Aug 2025

10/10 Excellent

Celeste Quirina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to amenities Aquarium and restaurants.
Green Island
Stayed 6 nights in Aug 2025

10/10 Excellent

Caillan

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, staff were lovely, very clean facilities and easy get around cairns, but the pool was just a bit too cold for the kids to enjoy.
Stayed 1 night in Aug 2025

8/10 Good

Katie

Travelled with family and small children
Liked: Staff & service, amenities
This resort is in a great location and had an awesome pool for the kids (minus the water being freezing)! The rooms were pretty standard, beds are definitely on the older side and there is no fan in the bathroom so a lot of condensation on the ceiling which is starting to discolour. Our toilet also kept making running sounds every 5 minutes which kept the kids up at night and was very annoying. The staff here are so lovely and the cocktails are amazing! Although it wasn’t the most modern or up to date rooms I would stay here again!
Stayed 3 nights in Aug 2025

6/10 Okay

Jon

Stayed 4 nights in Jul 2025

6/10 Okay

Charles

Travelled with family and small children
Liked: Staff & service, amenities
Good property in the heart of cairns city. There were a couple of things that would have made our stay better. Although I requested a quiet room, we were placed right next to the elevators and they are noisy. Heard the annoying sound of the elevators throughout the night. The blinds are in adequate and did not block the outside light making sleep difficult. Other than this we enjoyed our three nights at the resort.
Stayed 3 nights in Aug 2025

4/10 Poor

Belinda

Travelled with partner
Liked: Amenities, property conditions & facilities
Room was ok. Requested a room with pool view BUT didn’t get to stay in one. We were in room looking at the back of pergola area over outdoor breakfast area. Door into room needed fixing as wouldn’t close properly. Curtains are filthy, drag on floor. place needs a good clean and new curtains throughout
Stayed 9 nights in Jul 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Daniel David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought this was a great hotel, with a lovely pool area. Staff were friendly and helpful. Breakfast was great. Good generally was of a very good standard and good value. Hotel was also in a good location and we would stay here again. We had a lovely five night stay with our young children in a double deluxe room. The only thing that could be added is something else for the kids during the week like a little play area.
Stayed 5 nights in Aug 2025

10/10 Excellent

Archit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast spread is excellent. Great options for all ages. The hotel is conveniently located close to most restaurants and stores. The esplanade is also a short walk.
Stayed 3 nights in Jul 2025

8/10 Good

Tameka

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

Kyle Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Get ya skid marks cleaned daily.
Stayed 5 nights in Aug 2025

4/10 Poor

Neil

Disliked: Property conditions & facilities
Rooms are old and dingy
Stayed 1 night in Aug 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all friendly and attentive. The food at the pool bar was excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really lovely and friendly. Definitely recommend dining. Breakfast buffet was great! Nice central location to Esplanade. Nice view over pool from rooms.
Stayed 7 nights in Jun 2025

8/10 Good

Kristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, clean room, nice breakfast and convenient location. The pool is really nice however there isn’t enough sun beds to lay on for everyone, you have to fight for your life or camp in the morning to get a spot. One day they have half cleaned our room, the beds were done but didn’t replace any tea/coffee, took towels and didn’t replace with fresh ones, lucky bathroom had extras. The majority of people staying there were retirees and families with kids in 70/30 proportion. The front desk seems understaffed and if you ever need a new towel after swimming in the pool it’s a bit of a wait. Our room was right next to the lift, which was making a lot of noise as people were taking the rides in it day and night, a bit of WD-40 and our stay would have been a lot more pleasant.
Stayed 6 nights in Jul 2025

10/10 Excellent

Roshni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun with kids
Stayed 1 night in Jul 2025

10/10 Excellent

Valentyna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome pool, great location, good food and the buffet breakfast is the best I've ever had
Stayed 7 nights in Jul 2025

10/10 Excellent

Renee Michele

Liked: Cleanliness
Stayed 4 nights in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great buffet breakfast and staff. Great venue close to main esplanade for food and shopping and Marina for snorkelling trips. Only downside pool not heated bit fresh.
Stayed 7 nights in Jul 2025

8/10 Good

Anita

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely, relaxing and fun stay. My son loved the pool. Great for families.
Stayed 7 nights in Jun 2025

10/10 Excellent

Walter

Stayed 1 night in Jul 2025