"Was sceptical given it’s a business hotel and I was travelling with babies but after a couple of requests, the hotel managed to meet our needs and mad ... " More
12 Dec 2021 by Sincerely Yours, Yasser Bahaa, General Manager
Dear qurra tul ann, Warm Greetings from Radisson Blu Cairo, thank you for having the time to share you review with us. We regret to know that you were not satisfied for the services provided by our colleagues in the reception, I will work with the Front Desk Department to ensure that our services will be improved to meet your expectation in your future stay.
12 Oct 2022 by Yours sincerely, Yasser Bahaa, General Manager
Dear Wael,Regret to read that your experience was not up to your expectation, please accept my sincere apology, We will investigate all your comments to ensure that we improve our services.
Radisson Blu Hotel Cairo Heliopolis offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 7502 square feet (697 square metres) and includes conference space. A hot tub, a sauna, and a terrace are also featured at Radisson Blu Hotel Cairo Heliopolis. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cairo hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Long-term parking (surcharge) , Self parking (surcharge)
Radisson Blu Hotel Cairo Heliopolis offers 427 accommodations with fireplaces and washers/dryers. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and designer toiletries. This Cairo hotel provides complimentary wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
MIX – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Pescatore Ristorante – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
1122 Bar – On-site bar. Open daily.
24-hour room service is available.
An outdoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 7 treatment rooms. Services include Thai massages, facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Radisson Blu Hotel Cairo Heliopolis offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
