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Hotel Atrium Thermas - Oficial

3.0 star property

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Photo gallery for Hotel Atrium Thermas - Oficial

Indoor pool, 5 outdoor pools, open 6:00 AM to midnight, pool umbrellas
Exterior
Reception hall
Reception hall
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Bar
  • Gym
  • Housekeeping
  • Pool
  • Kitchen

Explore the area

View in a map
Avenida Cel Cirilo Lopes de Moraes, Quadro 33 Lt Turista I, Caldas Novas, 75690-000
  • Plaza Orlando Mestre
    ‪3 min walk‬
  • Water Park
    ‪17 min walk‬
  • Acqua Park diRoma
    ‪2 min drive‬
  • Caldas Novas (CLV-Nelson Ribeiro Guimaraes)
    ‪4 min drive‬

Room options

View all photos for Apartamento Deluxe (2 Adultos e 2 Crianças)

1 bedroom, minibar, in-room safe, desk

Apartamento Deluxe (2 Adultos e 2 Crianças)

9.4 out of 10
Exceptional
(3 reviews)
  • 2 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed

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About this property

Hotel Atrium Thermas - Oficial

Family-friendly hotel with 5 outdoor pools and free water park access
5 outdoor pools, free water park access and an indoor pool are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a restaurant, a fitness centre and a swim-up bar.
Hotel Atrium Thermas - Oficial offers 168 air-conditioned accommodations with minibars and a safe. 32-inch LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with stovetops and microwaves. Bathrooms include a shower and complimentary toiletries.

This Caldas Novas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

5 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a complimentary water park, a steam room and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 12 years old are not allowed in the swimming pool or fitness facility.

During your stay at Hotel Atrium Thermas - Oficial, you're just a quick walk from Casarao. Enjoy features like free breakfast and free WiFi in public areas, plus 5 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the swim-up bar
  • Splash around at the free water park or swim in the indoor and 5 outdoor pools
  • Amenities include multilingual staff, a lift and TV in a common area
  • On-site recreation includes a gym and a steam room
  • Just a 4-minute walk from Casarao and 4 minutes on foot from Plaza Orlando Mestre
Hotel Atrium Thermas - Oficial offers its guests a complimentary water park, 5 outdoor swimming pools, an indoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the swim-up bar. Free breakfast is served daily. Public spaces have free WiFi.

A fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly Hotel Atrium Thermas - Oficial.

Smoking is allowed in designated areas at this 3-star Caldas Novas hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Hotel Atrium Thermas - Oficial has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Foosball table
  • Free water park
  • Gym
  • Indoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Free water park access
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • 1 building
  • 12 floors
  • Built in 2015
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Hob
  • Kitchenette
  • Microwave
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to change guestrooms within the same room category every Sunday until their check-out date.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 6:00 AM to midnight
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Atrium Thermas Residence Service Hotel Caldas Novas
Atrium Thermas Residence Service Hotel
Atrium Thermas Residence Service Caldas Novas
Prive Atrium Thermas Residence Service Hotel Caldas Novas
Prive Atrium Thermas Residence Service Hotel
Prive Atrium Thermas Residence Service Caldas Novas
Atrium Thermas Residence Service
Atrium Thermas Resince Servic

Hotel Atrium Thermas - Oficial Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 89 reviews
Rating 8 - Good. 28 out of 89 reviews
Rating 6 - Okay. 9 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 1 out of 89 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not in city center but everything is walkable and several good shops and restaurants nearby. Like many hotels in Caldas Novas, the warm-water pools are delightful
Stayed 2 nights in Feb 2025

2/10 Terrible

G, London

Disliked: Property conditions & facilities
I was supposed to have stayed at this hotel for 3 nights, but after less than an hour I started having problems. First problem was that the room is offered bare of any amenities - as I am travelling for about a month, you would expect to find simple things like shampoo, soap, fresh usable towels, hair drier, some water in the fridge, etc. There was absolutely nothing. I asked reception for shampoo and such likes and was told the hotel does not provide those. I had to go out in the rain and find a place to buy the bare minimum that the hotel should be providing. Next was the wi-fi. As I am travelling for work, I need reliable internet connectivity so that I can work while at the hotel. The speed was an unstable 1 Gbps for upload and around 0.1Gbps for download, which is hardly enough to run a basic internet search. The breakfast was a selection of processed foods, with the exception of some fresh fruit on offer. The breakfast area is a vast area akin to a hall. Servers only replace the items from the serving counters and neglect collecting plates etc from tables long after guests have left, and this brings in the flies. The hotel caters primarily to people who come in search of the area's thermal waters, so I guess they must not be fussy about anything else. After my I made a complaint to one of receptionists who basically shrugged it off and said there was nothing they could do. In the end I left the hotel and didn't get a refund. Stay away if you can.
Stayed 3 nights in Nov 2018

10/10 Excellent

Iago

Stayed 2 nights in May 2025

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

SILVIO A NASCIMENTO

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in May 2025

8/10 Good

ANTONIO, Guarulhos

Stayed 1 night in May 2025

6/10 Okay

Wagner

Liked: Cleanliness
Precisa melhorar o atendimento e o café da manhã.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiago carlos dos Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lea C H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiago carlos dos Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bruno

Stayed 1 night in Feb 2025

4/10 Poor

Priscila

Disliked: Cleanliness, property conditions & facilities, room comfort
-Café da manhã incompatível com o valor da diária pela qualidade e quantidade de opções -Academia ar condicionado não funciona, esteiras quebrada e bicicleta
Stayed 2 nights in Jan 2025

10/10 Excellent

Abraão

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super satisfeito

Fiquei surpreso com tudo café da Manhã simples mas muito bom comida simples mas muito boa quarto top piscinas fantástica, limpeza nota 1000
Stayed 3 nights in Dec 2024

10/10 Excellent

Clerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel que é um flat muito espaçoso, tem sala,cozinha, varanda, quarto e banheiro, ar condicionado na sala e quarto, gostei muito, a minha diária deu direito a um parque muito bom em Caldas Novas,com transporte já incluido,os funcionários muito educados, a noite na frente do hotel eles colocam música ao vivo, localização muito boa, super recomendo.
Stayed 2 nights in Oct 2024

10/10 Excellent

CRISTIANO S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo ambiente e funcionarios preparados.
Stayed 2 nights in Nov 2024

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
No geral, não gostei do hotel. A internet é fraca, o vaso sanitário estava meio solto, as toalhas estavam manchadas. Os atendentes são educados.
Stayed 2 nights in Oct 2024

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Cleberson

Stayed 3 nights in Aug 2024

6/10 Okay

Tiago

Liked: Staff & service, property conditions & facilities, room comfort
O hotel em si é bom, porém o elevador é muito demorado e podem melhorar mais a limpeza, no espelho do banheiro tinha os respingos de creme dental, tava feio.
Stayed 1 night in Jul 2024

10/10 Excellent

Cleonice

Stayed 5 nights in May 2024

4/10 Poor

claudio

Liked: Cleanliness, staff & service
Stayed 10 nights in May 2024

10/10 Excellent

Silvio Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrível muito bom o apto

Stayed 10 nights in May 2024

10/10 Excellent

LUIZ CARLOS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024