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Heritage Inn Hotel & Convention Centre High River

2.5 star property

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Photo gallery for Heritage Inn Hotel & Convention Centre High River

Property entrance
Banquet hall
Lobby
Breakfast, lunch, dinner served; American cuisine
Premier Room, 1 King Bed | Desk, blackout curtains, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1104 11 Ave SE, High River, AB, T1V1M4
  • Place, Sheppard Family Park
    ‪9 min walk‬
  • Place, Bob Snodgrass Recreation Complex
    ‪12 min walk‬
  • Place, George Lane Park
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Desk, blackout curtains, free WiFi, bed sheets

Premier Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

Desk, blackout curtains, free WiFi, bed sheets

Standard Room, 2 Queen Beds (Pet Friendly)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn Hotel & Convention Centre High River

Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the breakfast at Heritage Inn Hotel & Convention Centre High River. During your stay, you'll be connected to the convention centre and just a quick walk from High River Visitor Information Centre. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Seasons Cafe & Eatery
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, a conference centre and an ATM
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 1620 square feet (151 square metres) and includes a conference centre. An indoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly Heritage Inn Hotel & Convention Centre High River. Self parking is free.

This High River hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Seasons Cafe & Eatery – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Shooters Lounge – This bar specialises in American cuisine. Open daily.
Spitzee Post Bar & Grill – This bar specialises in American cuisine. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CAD 16 to 21 for adults and CAD 10 to 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Seasons Cafe & Eatery
  • Shooters Lounge
  • Spitzee Post Bar & Grill

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference centre (1,620 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 16 February to 16 February:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 16 to 21 for adults and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 210 out of 628 reviews
Rating 8 - Good. 206 out of 628 reviews
Rating 6 - Okay. 122 out of 628 reviews
Rating 4 - Poor. 56 out of 628 reviews
Rating 2 - Terrible. 34 out of 628 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Steve

Stayed 1 night in Nov 2025

6/10 Okay

Mathew

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room was OK, outdated. Staff was great. Pool sucked!!! It was cold, the hot tub was broken. Food was good!
Stayed 1 night in Dec 2025

8/10 Good

Sampath

Liked: Cleanliness, staff & service, amenities
Stay was comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Kayla

Stayed 1 night in Nov 2025

10/10 Excellent

Liz

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were lovely and efficient. The bed was very comfortable too.
Stayed 1 night in Nov 2025

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The original room key we were given was for an uncleaned room ... we weren't actually evev sure the people had checked out, yet. The girl at the desk apilogized and was able to get us keys to a new cleaned room.
Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good place to stay for value of cost.
Stayed 2 nights in Dec 2025

6/10 Okay

Chelsea

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel stay was just ok. I thought for the price that was paid that the entire property was quite run down. Rooms were in need of significant repair/replacement especially the bathroom. Also, cobwebs up by light fixtures in the room just made me question how clean it truly was.
Stayed 2 nights in Nov 2025

8/10 Good

Elaine

Stayed 2 nights in Nov 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities
Amazing services
Stayed 2 nights in Nov 2025

10/10 Excellent

Jim

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was clean and adequate, dated decor, friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Doug

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. A bit dated, but no complaints. Terrific breakfast
Stayed 1 night in Nov 2025

6/10 Okay

sean

Travelled with partner
I was a little disappointed when I found out that there was a coupon for a free breakfast and they gave it to me at checkout when I had to leave they didn’t give it to me at the beginning of check-in. Could you use that breakfast?
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service
Staff are awesome. Food was great and i had a very pleasant stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ed

Stayed 1 night in Nov 2025

10/10 Excellent

Larry

Stayed 1 night in Nov 2025

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, amenities
Very good location, price, room and breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Breakfast menu had good options, but limited choices if not given meal ticket at reception (so don't forget to ask). Parking good. Staff friendly, and helpful. Only complaint was the fridge in the room was set so high it froze all our food, some of which had to be thrown out, and wasted. The dial was at the back of the fridge and not easily accessible. I had to pull it out from under the counter to turn it to a warmer temp.
Stayed 3 nights in Oct 2025

10/10 Excellent

Betty

Liked: Cleanliness, amenities, property conditions & facilities
Room was what we expected - clean
Stayed 2 nights in Oct 2025

6/10 Okay

Christine

Travelled with family, Travelled with partner
Disliked: Amenities, property conditions & facilities
Restaurant staff rude
Stayed 1 night in Oct 2025

4/10 Poor

Maarten

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated run down hotel. Smelly rooms. Hard beds. Would not stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Kristy

Stayed 1 night in Oct 2025