5 Apr 2019 by Lucie Zivcakova, PR Manager
Dear guest, Thank you very much for staying with us and for your feedback, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on tripadvisor.com. Once again thank you and hopefully see you soon again! Kind regards, HM Martinique Team
9 May 2019 by HM Martinique Team
Dear guest, Firstly we would like to thank you for writing on Ebookers your feedback regarding your stay at our hotel. We must say we are very dissapointed that your experience at HM Martinique did not live up to your expectations. I would like to apologize for the inconveniences you had, I will share your comments with manager. With regard to any problem, we ask our customers notify us at the time (reception 24 hours a day), so we can rectify it. We try to do our best to provide great experience to all of our guests and when we do not succeed, we see an opportunity to improve on the quality of our service. Once again we thank you for sharing this review and although it was not the perfect fit for your holiday, we hope you will join us again at one of our HM hotels. Kind regards, Lucie Zivcakova PR MANAGER
3 May 2019 by HM Martinique Team
Dear guest, Firstly we would like to thank you for writing on Ebookers your feedback regarding your stay at our hotel. We must say we are very dissapointed that your experience at HM Martinique did not live up to your expectations. I would like to apologize for the inconveniences you had, I will share your comments with manager. It is a big challenge for all the hotels in party MAGALUF keep the guests quiet. With regard to any problem, we ask our customers notify us at the time (reception and security services, 24 hours a day), so we can rectify it. We try to do our best to provide great experience to all of our guests and when we do not succeed, we see an opportunity to improve on the quality of our service. Once again we thank you for sharing this review and although it was not the perfect fit for your holiday, we hope you will join us again at one of our HM hotels. Kind regards, Lucie Zivcakova PR MANAGER
16 Apr 2019 by HM Martinique Team
Dear guest, Thank you for staying at HM Martinique. We appreciate your feedback! Please, accept our apologies for the problems which you experienced during your holiday at our hotel. All your comments will be transmitted to the departments mentioned so this issues will not happen again. Thank you again, Hope to see you soon, Kind Regards, Lucie Zivcakova PR MANAGER
24 Aug 2018 by HM Martinique Team
Dear guest, Thank you very much for staying with us and for your feedback on EBookers, we are very happy, that you´ve enjoyed your holiday at HM Martinique! Your opinion is very important for us and we would really appreciate, if you would share your experience on www.tripadvisor.com ! Once again thank you and hopefully see you soon again! Kind regards
15 Aug 2018 by Lucie Zivcakova
Dear guest, Thanks for staying with us. We work hard to make our guests happy and we appreciate your feedback! We are sorry that you felt your experience was not as perfect as it should have been. It is a big challenge for all the hotels in Magaluf to keep the young guests quiet. Out night staff and security guard are trying to do their best. Once again thank you for your review and we hope that you will join us again at one of our many other HM hotels for your next holidays. Kind regards, HM Martinique Team
All-inclusive room rates at HM Martinique Aparthotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
For a fee, guests can enjoy a buffet breakfast daily.
HM Martinique Aparthotel has a restaurant serving breakfast, lunch and dinner.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. The property is professionally cleaned.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
