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Portals Palace

3.5 star property

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Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

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Torrent, 19, Calvia, Balearic Islands, 07181
  • Puerto Portals Marina
    â€Ș3 min walk‬
  • Cala Mayor Beach
    â€Ș4 min drive‬
  • Port of Palma de Mallorca
    â€Ș7 min drive‬
  • Palma de Mallorca (PMI)
    â€Ș20 min drive‬

Room options

Room, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds

Room, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

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About this property

Portals Palace

Hotel with an outdoor pool, near Puerto Portals Marina
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Other amenities include a poolside bar, WiFi in public areas and a children's pool. Limited housekeeping is available.
Portals Palace offers 110 accommodations with laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and bidets. This Calvia hotel provides complimentary wireless Internet access. Housekeeping is offered on a limited basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Portals Palace, you'll be within walking distance of Puerto Portals Marina. You'll find features such as an outdoor pool, a restaurant and a poolside bar.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a lift and a terrace
  • On-site recreation includes mountain biking and bicycles to rent
  • Just a 3-minute drive from Puerto Portals Marina and 9 minutes from Port of Palma de Mallorca
Portals Palace offers its guests an outdoor pool and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi and wired Internet for a fee.

Portals Palace also features a terrace, a garden, and dry cleaning/laundry services. Parking is available for a fee. The property offers extended parking privileges.

Portals Palace has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Limo/town car service
  • Parking on site (surcharge)
  • Extended parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Mountain biking
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Built in 1968

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer (on request)

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Room service

More

  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Portals Palace Calvia
Hotel Portals Palace
Portals Palace Calvia
Portals Palace
Portals Palace Hotel
Portals Palace Hotel
Portals Palace Calvia
Portals Palace Hotel Calvia

Portals Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 32 reviews
Rating 8 - Good. 16 out of 32 reviews
Rating 6 - Okay. 11 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mark, Wrexham

Liked: Staff & service

OK hotel, good location, bit tired in places

OK for the price Don't want to write any more so if you can't accept the review with just the above then I'm not going to bother submitting a review

8/10 Good

Chris, Wirral

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideally situated for beach and village

Initially we were not happy with the room but after speaking to reception the next morning we were upgraded. Staff all very friendly and helpful. Lovely pool area. Only down side - could do with a bit of a spruce up!

8/10 Good

Craig, Romiley

Liked: Cleanliness, staff & service

Portal Nous getaway

Great resort, great location. Wonderful break away, and will definitely be going back!

8/10 Good

Sasha, Billingshurst

Liked: Cleanliness, staff & service, room comfort

Perfect for cheap getaway.

We stayed for 6 days. It was my second stay at Portals Palace. Its definitely in need of updating but the rooms are clean and the staff are lovely. I heard it has been sold and will become luxury apartments which is a shame. It is in an upmarket residential area with lovely views over the marina and close to the shops and restaurants. Good value for money. We didn't eat at the hotel so cannot comment on breakfast or food. If you want a quiet, cheap getaway before October get in there quickly! The rooms at the back of the hotel 309 509 (I think) are huge and spacious with lovely big bathrooms and afternoon sun but sea view rooms are smaller and no bath, just shower

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

3 night stop over.

We stayed 3nights staff very helpful planning to stop there again.

8/10 Good

Joshua, Leeds.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value Portals.

Stayed here several and always great. Hotel and rooms are a little dates but always spotless and staff are great. Very good value consider in it's in Portals and so close to the port.

8/10 Good

David, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This was a wonderful hotel for my gettaway

The hotel staff were great. Everyone from front desk to breakfast dinning room were friendly and helpful.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Urlaub mit Überraschungen

Bei Ankunft im Hotel 2 Zimmer zugewiesen,nicht tragbarer Zustand.Nach Beschwerden eine Junior - Suit bekommen, unsĂ€glich schmutzig.Nach Beschwerde wurde Zimmer oberflĂ€chlich gereinigt.Schlechtes Reinigungspersonal, nettes Personal am Empfang.FrĂŒhstĂŒck entsprach bei weitem nicht einem 4 Sterne -Haus. FrĂŒhstĂŒcksterrasse unsauber,tĂ€glich mehr MĂŒll. Aus der Zeitung erfahren, dass Hotel am 20.09.2015 endgĂŒltig fĂŒr immer schließt,da Umbau in Wohnungen geplant. Wir hatten aber bis einschl. 30.9. ĂŒber EXPEDIA gebucht ,ohne einen Hinweis,dass Hotel vorzeitig schließt. So waren wir die letzten GĂ€ste welche durch den einzigen verbliebenen Angestellten ( den Barmann ) am Morgen des 30. 9.2015 ohne FrĂŒhstĂŒck ,aus dem Hotel gelassen wurden.

6/10 Okay

Jonas

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Sari

Ihan perus hyvÀ hotelli rauhallisella alueella. Aamupala ihan riittÀvÀ, olisi tosin voinut olla enemmÀn kasviksia. Palvelu hotellissa ihan hyvÀÀ, huonesiivous oli pÀivittÀin. Allasalue oli mukava, allasbaarissa palvelu toimi hyvin. Hotellin lÀhettyvillÀ muutamia ravintoloita ja marketti. Satamasta löytyy lisÀÀ palveluja. Satamaan kuitenkin jonkinlainen laskeutuminen joten takaisin pÀin hotellille tultaessa joutuu kipuamaan pari aika jyrkkÀÀ mÀkeÀ. Hotellin lÀheltÀ hyvÀt kulkuyhteydet Palmanovaan/Magalufiin ja Palmaan joten jos enemmÀn menoa tai palveluja kaipaa, kannattaa suunnata noihin paikkohin.

8/10 Good

Etienne

Liked: Staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Lage top - Hotel flop

Das Hotel ist in die Jahre gekommen und bedarf dringend der Renovierung. Die Sauberkeit lĂ€sst extrem zu WĂŒnschen ĂŒbrig. HandtĂŒcher wurden aber jeden Tag gewechselt. Der Outdoorpool war schmutzig. Das Fitnessstudio war kostenpflichtig. Laut Rezeption 10 Euro pro Tag. Meerblick war fĂŒr 10 Euro pro Tag Aufpreis möglich. Der Blick war sehr schön in den Hafen von Puerto Portals. Im Zimmer gab es einen KĂŒhlschrank, Klima (die 2 Mal repariert werden musste), Waage, Thermometer, BD, Dusche (bitte auch mal die TrennwĂ€nde und HĂ€hne reinigen!), Badewanne, Shampoo, Seife, Balkon.

6/10 Okay

coralie, cany barville

Liked: Staff & service
Disliked: Cleanliness, room comfort

HĂŽtel symp

HĂŽtel proche de la plage et de petits restaurants sympa situĂ© dans une rue calme. Les chambres sont cependant un peu petites, le mĂ©nage laissait un peu Ă  dĂ©sirer et les boissons n'Ă©taient pas comprises dans kes repas et facturĂ©es extrĂȘmement cher mais ma semaine de vacances c'est trĂšs bien passĂ©

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

To stjerner maks.

Portals Palace Hotell ligger i et rolig strÞk i sentrum av Portals Nous og er sÄledes greit plassert rent geografisk. Hotellet oppgir selv Ä vÊre et 4-stjerners hotell, men mangler det meste av de tilbud og fasiliteter du forventer Ä finne. Jeg har bodd pÄ 2-stjerners hotell med betydelig bedre kvalitet. Gardinene dekket ikke hele vinduet. KjÞleskapet/ minibaren var tom og varm. Alt manglet av smÄsaker som sysett, skopuss, toalettartikler som q-tips, shampoo og balsam, bodylotion. Det var ingen vannkoker, t-eller kaffemulighet pÄ rommet. Ingen buksepresse eller strykejern tilgjengelig pÄ hele hotellet. Ingen vaskerimulighet eller roomservice heller. Resepsjonisten svarte ja og nei pÄ spÞrsmÄl men var ellers lite behjelpelig. Vi hadde bestilt dobbeltrom med 1 dobbeltseng men fikk 2 enkeltsenger da hotellet hevdet ikke Ä ha annet. Rommet var imidlertid rent og stuepikene hyggelige, bassengomrÄdet var OK men uteomrÄdet generelt og vegetasjon spesielt var preget av manglende skjÞtsel over lang tid. Vi fikk en svÊrt god pris pÄ oppholdet og trodde vi hadde gjort et kupp, men det var ikke tilfelle. Vi kommer ikke igjen. Ad omveier har vi hÞrt at hotellet skal bygges om til leiligheter, og det er kanskje like greit

8/10 Good

Achim, NRW

Liked: Cleanliness, staff & service, room comfort

Ruhiges Hotel im Dornröschenschlaf

Ruhig gelegen mit super NĂ€he zum Hafen. Zu Fuß gut zu erreichen. Alles freundlich u. sauber. BĂ€der könnten teils besser sein.

6/10 Okay

Cathy, Le mans

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Portals hotel oui, palace non

En arrivant, la chambre n etait pas a la hauteur de ce qui etait vendu (20m2 en moins, pas de frigo, de minibar, 2 lits simples, pas de lit bĂ©bĂ©). Nous avons eu un lit bĂ©bĂ© a 23h. Et pour le reste, pas mieux le premier soir, car complet selon la personne "travaillant" ici, pourtant des chambres sont disponibles sur internet, a plein tarif. Le deuxieme jour grace a Hotel.com qui a contactĂ© une personne competente de l hotel, tout est rentrĂ© dans l ordre. Nous avons pu avoir une chambre a hauteur de ce qui etait prĂ©vu. TrĂšs bonne couverture wifi. Service de chambre quotidien. D une maniere gĂ©nĂ©rale, trĂšs bon produit pour 70€ la nuit, mais surtout pas pour 200€, comme affichĂ© en vitrine.

8/10 Good

Airida

Liked: Staff & service

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort

Ikke tilfreds

Sur hotelreceptionist, mÞrke vÊrelser, aircon, som blÊste lige ned pÄ sengen og ikke kunne indstilles, man skulle betale 5 euro pr dag for at bruge safen, meget gammeldags og kunne to dage i trÊk ikke fÄ hÄndklÊder til poolen, da de ikke havde flere. Ville ikke anbefale dette hotel til andre. Morgenmaden var fin.

8/10 Good

Maria

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
super Lage, wir waren schon mal hier und haben vor Ort etwas zugezahlt und dadurch Meerblick bekommen, schöne Aussicht

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Bra lÀge!

Ok hotell som tjÀnar pÄ sitt lÀge!

6/10 Okay

Barbara, Stuttgart

Liked: Staff & service, room comfort
Disliked: Cleanliness

FĂŒr Kurzaufenthalte absolut ausreichend!

Seit nun 3 Jahren reisen wir noch Portals Nous und ĂŒbernachten immer im Hotel Portals Palace. Das Hotel ist bereits in die Jahre gekommen un die Sauberkeit könnte besser sein, aber fĂŒr einen Kurzaufenthalt ist es absolut ausreichend. Das FrĂŒhstĂŒcksbuffet bietet alles was man braucht und das Personal ist immer freundlich. Unserer Meinung ist ist es ein gutes Preis/LeistungsverhĂ€ltnis und wir werden definitiv nĂ€chstes Jahr wieder dort buchen. Kleiner Tipp: Zimmer mit Meerblick buchen...die entschĂ€digen einen wenn man sonst eventuell etwas zu bemĂ€ngeln hĂ€tte.

4/10 Poor

Hartmut, der Oberpfalz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kein 4 Sterne Hotel normale Zimmer eine Zumutung

das Hotel liegt gut zum Strand ist aber kein 4 Sterne Hotel im Zimmer Fliegengitter defekt, Klimaanlage mit Tesaband repariert, RĂŒckwand von Fernsehtisch rausgebrochen und die NĂ€gel standen heraus das Zimmer war nicht ordentlich sauber. Man hat wohl dann das Zimmer nach massiver Reklamation gewechselt und das andere war einigermaßen ok obwohl dann der Safe nicht funktioniert hat. Abendessen eine Zumutung ab 18.30 stand das gleiche Essen bis 21.30 Uhr. Das Essen war wie Gummi und eine echte Zumutung sorry aber nicht zu empfehlen

6/10 Okay

Torben, DaugÄrd

Liked: Cleanliness

Afslappende ferie pÄ roligt Hotel

De man ikke tale engelsk pÄ hotellet i hvert fald meget lidt, for dÄrligt, morgenmad var ok aftensmad mindre god spiste der kun 1 aften. pool omrÄdet var hyggeligt og fint. Priserne var op mod dobbelt sÄ dyre som i resten af byens restauranter og vÊrtshuse. rom og cola 10 euro hvor andre steder kostede det 6 euro Þl kostede 5 euro hvor andre steder 3 euro for samme mÊngde mÊrke.