The property was identical to what was listed online. They had all of the necessities available (i.e. laundry pods, dishwasher pods, towels, etc.) clean and easily organized. The book providing explanations and information about the condo and area was nicely put together and easy to understand. Just as an FYI, if you are easily awoken by morning light, the vertical blinds in the master bedroom are missing a few panels and so the morning light does get in (again, not a huge issue to us, but if you want to sleep in and sensitivity to light is something that you have, Id recommend a sleep mask). The area is pretty and the neighbors were quiet and kept to themselves during our stay.
The communication was great! We ended up having to do a late checkout and the property manager got back to us timely and was willing to work with us. We really appreciated this!
The only thing where a little improvement may be needed is potentially using some type of pest control as there were several cobwebs with live spiders that we killed. They were in the lamps, on the patio, along the inside walls just above the doors/windows and in the bathroom corners.
Overall though, we had a good experience and feel the condo was well represented in the online listing.