This is my second time staying at the same hotel. Sure, the hotel needs some touches, but I do not live there, so it worked out perfect for me. I loved a view from my room to the ocean and the Mayan Angel monument and the swimming pool which I usually had all for myself. Hotel is almost in front of the city wall, so it is easy to reach the main touristy spots. It is centrally located but is very quiet.
The location is good but the hotel is a dump the rooms are dirty specially the bathroom there is mold every on the walls, the toilet and sink are dirty there was even poop or blood next to the sink on the wall and the only working elevator was broken most of the time
Really this hotel should be close, it is a scam, and should not be listed by Expedia. We want our money back.
The swimming pool was all dirty , old tiles , broken chairs,
The room old, everything was old , no hot water, old towels, we really want our money back. Expedia should be ashamed
The property location is excellent. No bathroom amenities like shampoo, face clothes. Only two towels, no hand towels no face clothes. ONly one elevator in operation so a long wait for elevator especially in the morning. Front desk staff speak little to no english. No power in the hotel when we arrived so could not check in until later. This hotel could be great with the excellent location but it needs upgrading badly.
Se puede mejorar el mantenimiento en varias zonas del hotel, recepción,elevador, baños de las habitaciones (presión y agua caliente) . Falta iluminación en algunas zonas. Mejorar limpieza.
El hotel es demasiado viejo y estĂĄ muy descuidado, el olor dentro de las habitaciones no es muy agradable, el sanitario tenĂa problemas de llenado del tanque, se tardaba en volver a llenar como 20 minutos, habĂa una gotera que caĂ del piso de arriba del baño, que olĂa feo, lo reportamos y nos dijeron que debĂa reportarse antes que hicieran la habitaciĂłn.
Darle mantenimiento a todo el hotel, su ubicaciĂłn es excelente y es un hotel grande que me imagino en sus buenos tiempos era de los mejores pero ya esta viejo y descuidado
Le puse excelente porque fue rapida el check in pero al hotel le falta una buena remodelada y mejorar la limpieza de las habitaciones y en general del edifcio
El lugar es grande, pero estå muy descuidado no lo han dado mantenimiento al moviliario , baños y zonas comunes. Asà decae y no dan ganas de regresar. Låstima porque esta bien ubicado.