Calypso Hotel Cancun

Property class: 3

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Photo gallery for Calypso Hotel Cancun

2 outdoor pools, pool loungers
Lobby sitting area
Reception
Reception
Breakfast, lunch, dinner served; international cuisine

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Blvd. Kukulcan Km. 4, Lote D-8, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

Room Standard

  • 32 sq m
  • Sleeps 2

Suite Junior

  • 60 sq m
  • Sleeps 4

Suite Junior

  • 60 sq m
  • Sleeps 2

Standard Room

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Double Room Single Use

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Junior Room

  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Quadruple Room

  • City view
  • 6 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Suite

  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room Superior with Street View

  • 32 sq m
  • Sleeps 4

Room Standard

  • 32 sq m
  • Sleeps 4

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About this property

Calypso Hotel Cancun

Along with 2 outdoor pools, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, concierge services and a 24-hour front desk.
Calypso Hotel Cancun offers 125 air-conditioned accommodations with a safe and free toiletries. 50-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.
During your stay at Calypso Hotel Cancun, you're just a quick walk from Playa Tortugas. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at los girasoles
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 15-minute walk of Playa Tortugas and Langosta Beach
  • Local-area shuttle service available for a fee
Calypso Hotel Cancun offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Calypso Hotel Cancun. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:30 AM.
Calypso Hotel Cancun has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • los girasoles

Things to do

  • 2 outdoor pools
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests are asked to contact the property in advance with an estimated arrival time to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Calypso Hotel Cancun

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 15 for adults and from USD 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Calypso Cancun
Calypso Cancun Hotel
Calypso Hotel Cancun
Hotel Calypso Cancun
Calypso Hotel Cancun Hotel
Calypso Hotel Cancun Cancun
Calypso Hotel Cancun Hotel Cancun

Calypso Hotel Cancun Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 314 out of 1002 reviews
Rating 8 - Good. 281 out of 1002 reviews
Rating 6 - Okay. 213 out of 1002 reviews
Rating 4 - Poor. 96 out of 1002 reviews
Rating 2 - Terrible. 98 out of 1002 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Milo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable option for hotels in the area. The pool was fun and had food and drinks available beside the water. Staff was very helpful and friendly, and there is a convenience store nearby the lobby that had many essentials, snacks, drinks, and a few souvenirs. The only issue we ran into during our stay was the room selection. We had the top floor on the 10th story which had an amazing view, but the wifi connection was non existant for us.
Stayed 5 nights in Jan 2026

10/10 Excellent

Goran

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Ahmad Naveed

Stayed 1 night in Jan 2026

8/10 Good

mauricio

Liked: Cleanliness
everything good except for the lady that works at the front desk!
Stayed 2 nights in Jan 2026

2/10 Terrible

David

Disliked: Cleanliness, amenities, property conditions & facilities
. We booked a two-night stay, which unfortunately turned out to be a big mistake. We arrived around 6:00 p.m. as a family of five (myself, my husband, and our three children). That evening, our youngest child became ill and vomited in the room. When we contacted the front desk for extra sheets and basic cleaning supplies to change the linens, the response was completely unaccommodating. No cleaning products were provided, and we were not offered any meaningful assistance during what was already a stressful situation with a sick child. To make matters worse, the toilet became plugged. Maintenance arrived wearing outdoor boots, aggressively plunged the toilet, and then left without cleaning or sanitizing the bathroom afterward. When I again requested sanitary cleaning products, I was told none were available. The lack of basic hygiene support, cleanliness, and empathy was shocking — especially for a hotel accommodating families. The situation was unsanitary, uncomfortable, and entirely inappropriate. This experience fell far below acceptable hospitality standards, and we would not recommend staying here.
Stayed 2 nights in Jan 2026

4/10 Poor

Jesus adan

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room decor was off, bed not comfy and horrible pillows.. not internet wifi connection in the upper floors and staff not friendly.
Stayed 4 nights in Jan 2026

8/10 Good

Luz Maria

Travelled with partner
Liked: Cleanliness, staff & service
Had to book as a one night stay after my flight was cancelled and my resort had no available rooms Of course it doesn’t compare to The Riu Palace I was at, but for a non beachfront resort it was clean and quiet and good food options next door if you don’t like the hotel restaurant options.
Stayed 1 night in Dec 2025

10/10 Excellent

Hanzeal Klein

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and we’ll renovated hotel!
Stayed 2 nights in Dec 2025

6/10 Okay

Lonnie

Stayed 3 nights in Dec 2025

10/10 Excellent

Bogdan, Elmwood Park

Liked: Cleanliness, amenities, property conditions & facilities
Very nice super clean hotel I’m happy.
Stayed 3 nights in Dec 2025

4/10 Poor

Alexandre

Stayed 1 night in Dec 2025

8/10 Good

Frederic

Liked: Cleanliness, amenities, property conditions & facilities
I was on an outdated room, the pool. The restaurant in the bar is really nice.!
Stayed 3 nights in Dec 2025

6/10 Okay

Dennis

Disliked: Staff & service, property conditions & facilities
The food in the pool bar area leaves a lot to be desired! Room cleaning not was the best!
Stayed 1 night in Dec 2025

8/10 Good

Olayemi

Stayed 1 night in Nov 2025

10/10 Excellent

patricia, Downey

Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, reasonably priced, friendly staff, clean rooms, beautiful pool, restaurant and great location!
Stayed 1 night in Nov 2025

8/10 Good

alan

Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Unfortunately lots of road noise with the ever present motorcycles and poor mufflers on the hotel zone road
Stayed 4 nights in Nov 2025

10/10 Excellent

Richard S.

Stayed 1 night in Nov 2025

10/10 Excellent

Edym

Stayed 1 night in Nov 2025

10/10 Excellent

Eddie, GAY

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel bar tender was the best
Stayed 1 night in Nov 2025

6/10 Okay

Ashaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, not a bad place for the price! Unfortunately there is no easy beach access as all the resorts across the road are strict about not letting people through. The breakfast is not great, but has a few decent options. The pool area does not look like the pictures, but was still nice. It felt very safe and clean.
Stayed 6 nights in Nov 2025

8/10 Good

Steve

Liked: Cleanliness, property conditions & facilities
Was ok.
Stayed 2 nights in Nov 2025

2/10 Terrible

Lisa Glass

Business traveller, Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
The FACILITY AMBIANCE, ALL AMENITIES WERE GOOD ACTUALLY BETTER THAN GOOD.....THE ROOMS WERE AWFUL LESS THAN AWFUL..... VERY DARK ROOMS & DINGY LINEN AND DOORS DID NOT SEAL PROPERLY. CHANGED ROOMS 3 TIMES BEACUSE OF BROKEN LOCKS ON PATIO DOORS???!!! LEFT CALYPSO ON 2ND DAY......
Stayed 2 nights in Oct 2025

10/10 Excellent

Len

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Welcoming staff. Clean amenities.
Stayed 1 night in Oct 2025

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great staff. The rooms were not as clean as expected
Stayed 9 nights in Oct 2025