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Emporio Cancun Optional All Inclusive

4.0 star property

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Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
3 restaurants, breakfast, lunch, dinner served; international cuisine
Sports bar
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Maya Museum of Cancun
    ‪1 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪9 min walk‬
  • Place, Oasis Arena
    ‪12 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Double Room

View from room

Deluxe Double Room

8.4 out of 10
Very good
(54 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(30 reviews)
  • Resort view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, Partial Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Double Room, Partial Ocean View

8.6 out of 10
Excellent
(123 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View | View from room

Deluxe Suite, 1 King Bed with Sofa bed, Partial Ocean View

8.8 out of 10
Excellent
(37 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Doble Room Oceanfront

Deluxe Doble Room Oceanfront | In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Doble Room Oceanfront

8.6 out of 10
Excellent
(47 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

In-room safe, iron/ironing board, WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

8.6 out of 10
Excellent
(34 reviews)
  • Sea view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Swim up Double Oceanfront Only Adults

Swim up Double Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up Double Oceanfront Only Adults

8.4 out of 10
Very good
(15 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim up King Oceanfront Only Adults

Swim up King Oceanfront Only Adults | In-room safe, iron/ironing board, WiFi, bed sheets

Swim up King Oceanfront Only Adults

7.6 out of 10
Good
(21 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room Deluxe

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe

  • 35 sq m
  • Sleeps 4

View all photos for Room Deluxe with Partial Sea View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Partial Sea View

  • Partial sea view
  • 35 sq m
  • Sleeps 4

View all photos for Super Saver Non Refundable

Super Saver Non Refundable | In-room safe, iron/ironing board, WiFi, bed sheets

Super Saver Non Refundable

8.6 out of 10
Excellent
(22 reviews)
  • Resort view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

In-room safe, iron/ironing board, WiFi, bed sheets

Room Standard

  • 34 sq m
  • Sleeps 4

View all photos for Room Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Premium with Ocean View

  • Ocean view
  • 35 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Room Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Room Deluxe with Beach View

  • Beach view
  • 35 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite Deluxe with Beach View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Deluxe with Beach View

  • Beach view
  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Suite Premium with Ocean View

In-room safe, iron/ironing board, WiFi, bed sheets

Suite Premium with Ocean View

  • Ocean view
  • 40 sq m
  • Sleeps 3
  • Free Wi-Fi

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About this property

Emporio Cancun Optional All Inclusive

Spend the day playing on the beach then return to dine at one of Emporio Cancun Optional All Inclusive's 3 restaurants.
Emporio Cancun Optional All Inclusive offers 545 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with cable channels.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us they can't get enough of Emporio Cancun Optional All Inclusive's great beach location. During your stay, you're just a quick walk from Iberostar Cancun Golf Course. Features include free self-parking, plus 3 outdoor pools and 3 restaurants.
  • Free self-parking
  • Enjoy international cuisine with ocean views at CúA Culinary Artisans, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a playground and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by foot from Iberostar Cancun Golf Course and a 4-minute drive from Delfines Beach
Some rates at Emporio Cancun Optional All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Emporio Cancun Optional All Inclusive offers its guests 3 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this resort measures 8288 square feet (770 square metres) and includes conference space. Spa services, a terrace, and an arcade/games room are also featured at Emporio Cancun Optional All Inclusive. Limited free parking is available on a first-come, first-served basis.

This 4-star Cancun resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
CúA Culinary Artisans – Overlooking the ocean, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bacoli Trattoria – Overlooking the garden, this restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open selected days.
Sunset Grill – Overlooking the ocean, this restaurant only serves lunch. Open selected days.
Legacy Room – On-site sports bar. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Emporio Cancun Optional All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and select beverages included

Dining and beverage availability limited at one or more venues

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 545 for adults and MXN 370 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CúA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Playground
  • Stereo
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Cancun Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 545 for adults and from MXN 370 for children
  • Late check-out fee: MXN 1800 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cancun Emporio

Emporio Family

Emporio Family Cancun

Emporio Family Suites

Emporio Family Suites Cancun

Emporio Family Suites Condo

Emporio Family Suites Condo Cancun

Emporio Suites Cancun

Emporio Suites Family

Emporio Suites Family Cancun

Emporio Hotel Cancun Condo

Emporio Hotel Condo

Emporio Cancun

Emporio Hotel Cancun

Emporio Hotel Suites Cancun

Emporio Cancun Hotel

Emporio Hotel

Emporio Cancun Resort

Emporio Resort

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1306 out of 2642 reviews
Rating 8 - Good. 571 out of 2642 reviews
Rating 6 - Okay. 357 out of 2642 reviews
Rating 4 - Poor. 169 out of 2642 reviews
Rating 2 - Terrible. 239 out of 2642 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Staff all very friendly
Stayed 5 nights in Feb 2026

8/10 Good

Firas

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious, with a great ocean view. Water pressure in the shower can be better.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kateryna

Liked: Cleanliness, amenities, property conditions & facilities
I love it
Stayed 8 nights in Jan 2026

6/10 Okay

Ines, Greenwich

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
El servicio del personal terrible , nunca toallas de playa disponibles , en la habitación solo 2 tuallas y éramos 4 pedí que me enviaran más nunca llegaron. Nunca se pudo reserva para comer ala carta. Y los restaurantes vacíos 16 mil por 2 noches. Lo peor.
Stayed 2 nights in Feb 2026

10/10 Excellent

ADAM GEORGE

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, right on the beach, beautiful resort.
Stayed 4 nights in Feb 2026

4/10 Poor

lyubov, Chester

Stayed 4 nights in Dec 2025

8/10 Good

Jean

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great resort, amenities, and beach access. Not enough beach umbrellas/chairs compared to people (we showed up at 8:30 am and got the last 3 beach chairs). Buffets had great options for food, but the restaurants on-site were really lacking in terms of flavour & quality.
Stayed 3 nights in Feb 2026

6/10 Okay

Barbra

Stayed 1 night in Feb 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service
Room was very nice. Staff very friendly and helpful
Stayed 3 nights in Feb 2026

10/10 Excellent

Azmery

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay! We were doubtful about a 4 star resort but it exceeded all our expectations! Room was amazing, we got the ocean view and we woke up watching sunrise and sunset and the beach! Staff was nice and kind too, most of them spoke english so it was convenient for us. There were couple restaurants and bars near the beach which was also convenient! Food was average tho. Overall great experience will visit again for sure!!
Stayed 4 nights in Feb 2026

8/10 Good

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Emporio was overall very good, which is why I would rate it 4 out of 5. The highlight was definitely the ocean-view room. The proximity to the sea is absolutely beautiful and incredible. Waking up and seeing the ocean so close truly makes a difference and elevates the entire experience. The room was comfortable, clean, and well maintained. You can tell they take care of the essentials, which is always appreciated. The staff was friendly and helpful throughout my stay. From check-in to service in the common areas, everyone was willing to assist and made the experience pleasant. As for the buffet, although it looks appealing and offers a wide variety of options, the flavor could be improved. I tried both the dinner and breakfast buffets, and in both cases I felt that while the selection is generous and adequate, the focus seems to be more on providing volume rather than standout quality. The food isn’t bad, but it lacks flavor. Overall: excellent location, spectacular ocean views, comfortable and clean rooms, and attentive staff , with some room for improvement in the food quality. Still, it was a good experience.
Stayed 2 nights in Feb 2026

10/10 Excellent

Yanira

Stayed 3 nights in Feb 2026

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, amenities
We stayed at the Emporio Cancun Feb 4-11, 2026, & had a great time. Staff - Everyone we met was friendly & helpful. They all spoke enough English to make up for our very weak Spanish. Food - We really liked the buffets, especially breakfast & dinner. Lots of selection, and we liked almost everything we tried. À la carte restaurants - Really liked Fasano (Argentinan food). The Italian restaurant, Bocali, was not good at all though. The staff were nice but the food was terrible. Room - Had everything we needed. Had an issue w one bed not being clean when we arrived & the mini fridge didn’t work (we asked for it to be fixed/replaced, but it never was). We also didn’t know we were supposed to have bottled water in the room until after our first stay over service & by then we’d already bought a $10 USD bottle of water from the over-priced store in the resort (ouch!). If you don’t have water in your room when you arrive, make sure to request it & save yourself some money. Pools - Nice but pretty cold while we were there (sounds normal based on the time of our visit). The ocean was actually warmer so that’s where we did all our swimming. It was nice to hang out around the pools though & it allowed for great service from the staff. We really enjoyed renting the cabanas. Make sure to get all-inclusive though. Even w/out alcohol, the buffets cost too much to be able to save money by not getting all-inclusive. Overall, we liked our stay and would stay here again.
Stayed 7 nights in Feb 2026

8/10 Good

Keith

Overall pleased with the hotel. Rooms could’ve been cleaner, balcony wasn’t cleaned unless we asked (bird poop all over the cushions).
Stayed 8 nights in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptionally. Room was clean.
Stayed 5 nights in Feb 2026

10/10 Excellent

Abel Serrano

Liked: Cleanliness, amenities, property conditions & facilities
All good no complaints
Stayed 4 nights in Feb 2026

6/10 Okay

Stanislava

Travelled with partner
Liked: Cleanliness
Loved the place and food was amazing! Unfortunately, both the pools and jacuzzis were freezing cold the entire stay. Combined with the windy weather, no one was using them and it took away from the overall vacation experience.
Stayed 5 nights in Feb 2026

10/10 Excellent

Custodio

Liked: Cleanliness, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jan 2026

8/10 Good

grace

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing and the room was very clean
Stayed 5 nights in Feb 2026

8/10 Good

Jen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, comfortable rooms. Good staff.
Stayed 4 nights in Feb 2026

10/10 Excellent

Amber

Stayed 5 nights in Feb 2026

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, amenities
Room cleanliness was great! Minor things like a few old furniture/mirrors, and the construction going on in the main area would stop it from being a 5/5 review
Stayed 1 night in Feb 2026

10/10 Excellent

Jose

Stayed 4 nights in Feb 2026

4/10 Poor

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was rundown and old.
Stayed 5 nights in Feb 2026

6/10 Okay

Jenae

Stayed 5 nights in Feb 2026