Imperial las Perlas

3.0 star property

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Photo gallery for Imperial las Perlas

Aerial view
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
2 bars/lounges, poolside bar, beach bar
2 bars/lounges, poolside bar, beach bar

Reviews

6.0 out of 10

Popular amenities

  • On private beach
  • Bar
  • All-inclusive
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
Boulevard Kukulc n Km. 2.5, Cancun, ROO, 77500
  • Aquaworld
    ‪11 min walk‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Delfines Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Standard Room

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Imperial las Perlas

On private beach with outdoor pool, near La Isla Shopping Mall
At Imperial las Perlas, hit the private beach, relax by an outdoor pool or spend the day at a marina.
Imperial las Perlas offers 118 accommodations with free toiletries. Rooms open to balconies. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
A private beach and a marina are featured at the hotel. An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Imperial las Perlas, you'll be within walking distance of La Isla Shopping Mall. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy international cuisine at La Palapa, a family restaurant with a beachfront location
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a private beach, volleyball and a playground
  • Just a 3-minute drive from La Isla Shopping Mall and a few minutes from Iberostar Cancun Golf Course
  • Local-area shuttle service available
Imperial las Perlas is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply step outside to unwind on the hotel's beach. After a day at the beach, enjoy amenities at Imperial las Perlas such as a marina, an outdoor pool and a children's pool.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi and wired Internet. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3-star Cancun hotel is smoke free.

For a fee, guests can enjoy breakfast daily.
La Palapa – This beachfront family restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee: MXN 150 per person
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • La Palapa

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On a private beach
  • Pool umbrellas
  • Terrace

Spa

  • Outdoor treatment areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: from approximately MXN 150 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Imperial las Perlas
Imperial las Perlas Cancun
Imperial las Perlas Hotel
Imperial las Perlas Hotel Cancun
Hotel Imperial Las Perlas
Imperial Las Perlas Cancun Mexico
Imperial Perlas Cancun
Imperial Las Perlas Resort Cancun
Imperial Las Perlas Resort
Imperial las Perlas Hotel
Imperial las Perlas Cancun
Imperial las Perlas Hotel Cancun

Imperial las Perlas Reviews

Reviews

6.0
Rating 10 - Excellent. 108 out of 730 reviews
Rating 8 - Good. 166 out of 730 reviews
Rating 6 - Okay. 201 out of 730 reviews
Rating 4 - Poor. 122 out of 730 reviews
Rating 2 - Terrible. 133 out of 730 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay again. Booked 8 nights. Checked out after 1. Felt uncomfortable even trying get any sleep after all the big dander in the bed. Shower was covered in hair. Pool is small. No beach chairs. Ok like 6 chairs. Beach was ok but couldn’t swim in the water. Only two friendly staff members. Everyone else could have cared less. When I said we were checking out early I got ok well your not getting any money back. And he seemed like this was normal.

8/10 Good

Jesus

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
We had a family vacation with other family members but didn’t stay together in the same place so we had to book a hotel kind of last minute and this place was just what we needed. We got the all inclusive service for breakfast lunch and dinner not one of the best places but it was great lots of people rooms were quiet with privacy and a very family oriented place the food was ok but with so many choices out of the hotel and so many places to go it was just fine for the price we visited for spring break so it was busy but not crazy
Stayed 3 nights in Apr 2025

10/10 Excellent

Sameen

Travelled with family
Liked: Cleanliness, amenities
Overall it was good . In terms of breakfast nothing is included. Room was good washrooms were good but small. Location was noce.
Stayed 7 nights in Apr 2025

8/10 Good

Hamed

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
As a budget hotel it was good. The staff are polite and friendly. Considering that money I paid it was beyond my expectations.
Stayed 7 nights in Mar 2025

4/10 Poor

Ali

Stayed 4 nights in Apr 2025

8/10 Good

Leila

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good for the money you pay
Stayed 7 nights in Mar 2025

8/10 Good

Matthew, CASS

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was nice and small. Limited choices for food. Hotel was dated but very clean.
Stayed 7 nights in Mar 2025

6/10 Okay

Kennard

The get away on the catamaran and the place is quiet
Stayed 2 nights in Mar 2025

8/10 Good

rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some detail visable repairs
Stayed 4 nights in Mar 2025

2/10 Terrible

Leonard

Disliked: Staff & service, property conditions & facilities
Safety is not prioritized
Stayed 7 nights in Mar 2025

10/10 Excellent

ZSUZSANNA EVA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is much much more better than on the pictures. The staff is very friendly and helpful.
Stayed 7 nights in Jan 2025

4/10 Poor

Liza

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I got a room that smelt really bad and I could hear everything as well during the night and early in the mornings. My bed sheet had some kind of blue dye on it as well which i only noticed the next morning when my thighs were blue.The hotel property has the boat decks right behind which made the small beach area full of seaweed and unpleasant to swim in but for that i recommend Ubering to Playa Forum! The food for all inclusive was very basic but the first morning I ate breakfast there the food didnt have any labels so i got yogurt and put some sauce that was beside it looking like peanut butter and nuts only to realize it was hot sauce. Other than that the staff are friendly and the cost wasn't the worst but if you're someone who likes to swim in the sea often I dont recommend it
Stayed 3 nights in Mar 2025

10/10 Excellent

Edgardo

Disliked: Cleanliness
Host
Stayed 5 nights in Mar 2025

8/10 Good

Annette Mary

Travelled with family
Liked: Staff & service
Our air conditioner leaked a lot and I was worried about slipping so we kept putting towels on the floor. We paid for all-inclusive but they said we didn't. The food was good and the staff helpful and friendly. The beach small but OK.
Stayed 14 nights in Mar 2025

6/10 Okay

Marlyse

Disliked: Cleanliness, property conditions & facilities
Good for what we paid for, but it could be cleaner and wifi was spotty.
Stayed 7 nights in Mar 2025

4/10 Poor

Erik, Tyler

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property is older than other hotels in the area, so our expectations were not very high when we booked a last-minute trip on a budget. However, we were disappointed to find that the beach is quite small and is obstructed by a marina, which limits both the view of the water and the swimming area due to the size of the catamarans and sailboats parked there. The dining options are minimal and lack variety. They really need to invest in steam tables, as the food was consistently served at unsafe temperatures. The rooms were modest and simple; however, we encountered a significant issue: the air conditioner failed to cool the room or reduce the humidity. Being from the coast, I am familiar with humidity in tropical climates, but there was so much moisture in the room that we found mildew on the sheets and pillowcases.
Stayed 4 nights in Mar 2025

10/10 Excellent

Geraldine

Stayed 7 nights in Mar 2025

8/10 Good

Jesse

Liked: Cleanliness, staff & service
Stayed 8 nights in Mar 2025

10/10 Excellent

Andrzej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

6/10 Okay

John

Liked: Property conditions & facilities

Nice Cheap AI

Very cheap All Inclusive Hotel, uou pay for what you get.
Stayed 4 nights in Mar 2025

2/10 Terrible

Ocean

Stayed 7 nights in Mar 2025

2/10 Terrible

Olga, Calgary

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hello everyone. I would like to share my impressions of this hotel. These impressions are not very bright. I was in Mexico not for the first time and I want to say, only this time I did not read the reviews about this hotel. And I regret it very much. If you are a person who wants to lie on the beach or swim in the sea, then this hotel is not for you, there is no beach near the hotel where you can swim, we went to other beaches or walked. Also, from the photos you can see a large selection of different delicious food, but this is not true, a very small selection, the same thing, the cuisine is just awful. I really love Mexican cuisine. And I repeat that this is not my first time in Mexico, but I have never seen such terrible service. If you want to take a couple of towels to sunbathe on a sun lounger, you may not be given them because they are not there or they have run out; if you want to dry your hair with a hair dryer, you will not be able to do so because there is none in the room; if you want to iron your clothes, you will not be able to do so either because there is none there either. I know that alcohol is not very expensive everywhere in bars in Mexico, but here it is very very cheap. And there is not much. If you think that you will enjoy a beautiful view and drink delicious cocktails, then you are wrong. Dear travelers, if you want to relax your soul and body. Believe me, this hotel is not for this. Look at hotels closer to the middle of this spit. And the most
Stayed 5 nights in Mar 2025

2/10 Terrible

Amanda Lee, Oliver

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Sivilay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They're overbook the Hotel. They told us no ac and other people and send us to different hotel for one night. Once we got, there is no AC in other hotel. We wer so tired and need sleep. Its midnight. They lies we have no AC in our room.The reason they put us in different hotel. They also told us to pick up at 9am Didn't get there until night 1030. Once we got back at hotel. The room's still not ready. We didn't get back into a room until 3 pay PM. Is disaster overall. I will not recommend this hotel Imperial Las Perlas to anyone.
Stayed 7 nights in Mar 2025

6/10 Okay

Sylvester, calgary

Liked: Cleanliness, staff & service
Good value for what I paid. Food is decent, drinks decent as well. Average expectations were met. Rooms clean, somewhat older dated but bed, bathroom etc very clean. Right on the beach, but not really swimmable as a lot of seaweed in water. Would stay again if looking for budget location on the beach and all inclusive.
Stayed 1 night in Mar 2025