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Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Property video
Restaurant
Club Master Suite Ocean Front King | Living area | 50-inch LED TV with cable channels, TV, iPod dock
Club Two-Story Villa | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min walk‬
  • Place, Puerto Morelos Town Square
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Tropical View Double

Terrace/patio

Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front Double

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(12 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front Swim Out King

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out King

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front Swim Out Double

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)
  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Preferred Club Governor Suite Ocean Front King

Preferred Club Governor Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Governor Suite Ocean Front King

  • Ocean view
  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Two-Bedroom Family Suite Tropical View

Terrace/patio

Two-Bedroom Family Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Master Suite Ocean Front Swim Out King

Preferred Club Master Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Master Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Junior Suite Ocean Front King

Club Junior Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe

Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Junior Suite Ocean Front Double

Club Junior Suite Ocean Front Double | Premium bedding, down duvets, free minibar, in-room safe

Club Junior Suite Ocean Front Double

  • Sea view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Junior Suite Ocean Front Swim Out King

Club Junior Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe

Club Junior Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Junior Suite Ocean Front Swim Out Double

Club Junior Suite Ocean Front Swim Out Double | Premium bedding, down duvets, free minibar, in-room safe

Club Junior Suite Ocean Front Swim Out Double

  • Beach view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Club Master Suite Ocean Front King

Club Master Suite Ocean Front King | Premium bedding, down duvets, free minibar, in-room safe

Club Master Suite Ocean Front King

  • Ocean view
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Master Suite Ocean Front Swim Out King

Club Master Suite Ocean Front Swim Out King | Premium bedding, down duvets, free minibar, in-room safe

Club Master Suite Ocean Front Swim Out King

  • Beach view
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Two-Story Villa

Club Two-Story Villa | Terrace/patio

Club Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Tropical View King

Terrace/patio

Junior Suite Tropical View King

8.4 out of 10
Very good
(69 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

7.8 out of 10
Good
(9 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Preferred Club Junior Suite Ocean Front King

Premium bedding, down duvets, free minibar, in-room safe

Preferred Club Junior Suite Ocean Front King

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Dreams Sapphire Resort & Spa - All Inclusive

Catch some rays at the beach or spend the day relaxing at Dreams Sapphire Resort & Spa - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 8 restaurants.
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and a safe. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

2 outdoor tennis courts, complimentary bicycles and a complimentary water park with waterslides are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Dreams Sapphire Resort & Spa - All Inclusive. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free breakfast and free WiFi in public areas, plus 4 outdoor pools.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 8 restaurants, a coffee shop, a swim-up bar and 3 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 4 outdoor pools
  • Indulge with reflexology, manicures and pedicures or massages at the spa
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the helpful staff and the restaurant
  • Just a 2-minute drive from Puerto Morelos Beach and 6 minutes from Puerto Morelos Town Square
  • Dogs welcome for a fee (restrictions apply)
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Dreams Sapphire Resort & Spa - All Inclusive has 8 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking

Snorkelling

Windsurfing

Land activities

Fitness facilities

Football

Tennis

Volleyball

Access to golf course

Golf green fees

Lessons/classes/games

Aerobics

Dancing

Water fitness

Entertainment

On-site entertainment and activities

Access to on-site nightclubs

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (8,295 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (112 centimetre high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun

Now Riviera Sapphire

Now Sapphire All Inclusive

Now Sapphire Cancun

Now Sapphire Cancun All Inclusive

Now Sapphire Riviera Cancun

Now Sapphire Riviera Cancun All Inclusive

Now Sapphire Riviera Cancun All Inclusive Puerto Morelos

Now Sapphire Riviera Cancun Puerto Morelos

Riviera Sapphire Cancun

Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 470 out of 1005 reviews
Rating 8 - Good. 250 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 83 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Andy Vishnu

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great experience overall!
Stayed 5 nights in Feb 2026

10/10 Excellent

Dominika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful and the resort was clean and beautiful!
Stayed 3 nights in Feb 2026

8/10 Good

Nicole E

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean, food was decent (not amazing), everyone was super friendly. Just DO NOT go off-site to preview another hotel for them (they will try and sell you this at every turn and tell you they will give you money for it). They do give you money but they’ll waste 3-5 hours of your trip even though they make it sound like a “one hour tour”. Wish I would have read this before the trip so hope it saves someone else 😬
Stayed 3 nights in Feb 2026

4/10 Poor

Suman Kumar

Travelled with family
Liked: Cleanliness
Room Cleaning was always delayed, swim out pool in room was not properly maintained and not cleaned at least while I was at resort. Lot of birds and its garbage at pool. Internet wifi and room service issues during my stay, landline was not working to connect with front desk even though I got preferred club room there is no difference in experience when compared to other rooms. Don't spend much on preferred club rooms.
Stayed 4 nights in Feb 2026

10/10 Excellent

Devraj

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 8 nights in Feb 2026

10/10 Excellent

Terri A., Sabetha

Liked: Cleanliness, amenities, property conditions & facilities
The people that work there are amazing couldn’t have asked for any better!
Stayed 7 nights in Jan 2026

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy environment. Not too crowded. Great service. I was in one of the club suite. Room was great. Beach wasn’t crowded. Activities for both adults and kids. So yes my family surely enjoyed the time at Dreams Sapphire.
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was amazing. the staff was great! the buffet not so great. the breakfast at the buffet was great, we never did go for lunch, we ate there one time for dinner, and there wasn't a lot to choose from. The restaurants were amazing. the resort was clean. they keep the beach super clean, every morning they were out there cleaning up the seaweed.
Stayed 7 nights in Jan 2026

10/10 Excellent

Juliana

Stayed 1 night in Feb 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
We had a room right by the beach bar, a swim out and view of the ocean, so it was perfect. The walk to the Adult pool was not far. The property is very large ! Lots going on all the time! The room was clean and the food was very good. The service at the big pool was slow with so many people there. The adult pool was nice and quiet to read or nap and the service was great! In the restaurants they offered blankets if you were cold. The evenings were chilly!
Stayed 2 nights in Feb 2026

10/10 Excellent

Randi Ann

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic. Rooms clean, food tasty, bars attentive, and staff was so nice and on top of anything we needed. Pools were a little cold. Had the swim out room, but pool was too cool to use in mid-January.
Stayed 4 nights in Jan 2026

6/10 Okay

Helen Terry

Travelled with group
Liked: Staff & service
Rooms need updating. Lighting was poor I. Rooms. Service was great. Buffet good but wild animals in the restaurant!
Stayed 3 nights in Jan 2026

6/10 Okay

Manuel, Chantilly

Stayed 4 nights in Jan 2026

10/10 Excellent

Lindsey

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This resort was breathtaking. It was clean, the food was amazing and the STAFF were so friendly and kind!
Stayed 5 nights in Oct 2025

10/10 Excellent

Tromance Lavar

Stayed 3 nights in Jan 2026

8/10 Good

Dawn

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and accommodating. The room staff was great and very pleasing to come back to your room clean and bed made. The variety of food was great! Unlimited drinks is also great but the alcohol content is not like the US. Prepare to drink all day and not get drunk
Stayed 5 nights in Jan 2026

8/10 Good

Stivan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Rooms were a bit too outdated for me, and hard to find chairs at the pools. but food and service was amazing. Definitely opt in for the roof top pool
Stayed 7 nights in Jan 2026

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, beautiful views in the prefered club, rooftop pool was amazing
Stayed 4 nights in Jan 2026

8/10 Good

Eric Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Pool was clean. The beach was decent to play in and the staff was nice.
Stayed 4 nights in Jan 2026

6/10 Okay

Daniella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was nice. Wait times for the restaurants were sometimes over an hour so arriving well in advance is recommended.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing and resort cleanliness
Stayed 5 nights in Dec 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was nice just a bit cold
Stayed 4 nights in Jan 2026

10/10 Excellent

Curtis David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 6 nights in Jan 2026

10/10 Excellent

Mariseli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

6/10 Okay

Daphnie

Travelled with family
Liked: Amenities, property conditions & facilities
95% of the staff is amazing! Even though we requested rooms on the 2nd and 3rd floors 2 months in advance, the first 2 nights we got rooms on the first floor which we were not happy, the second night we got switched to the 3rd floor and the room was a disaster, light fixtures were falling, drawers didn’t close all the way, every hour or so it sounded like someone was trying to get in the room, then on day 3 we got switched again to another room on the second floor, and this one was finally good! This is our 5th year returning to this resort, and if it wasn’t for the staff I wouldn’t consider to come back!
Stayed 7 nights in Dec 2025