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Occidental Costa Cancún All Inclusive

3.5 star property

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Photo gallery for Occidental Costa Cancún All Inclusive

On the beach, white sand, sun-loungers, beach umbrellas
Property video
Garden
Interior entrance
Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Double Room

Double Room | Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room

8.0 out of 10
Very good
(306 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Terrace

7.6 out of 10
Good
(69 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Double Room, Sea View

8.2 out of 10
Very good
(63 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms | Free minibar, in-room safe, blackout curtains, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout curtains, iron/ironing board

Junior Studio Suite, Hot Tub, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Occidental Costa Cancún All Inclusive

Catch some rays at the beach or spend the day relaxing at Occidental Costa Cancún All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and a safe. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. The spa is open daily.
Occidental Costa Cancún All Inclusive's great location gets high marks from our customers. During your stay, you're just a quick walk from Playa Tortugas. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy seafood at La Claraboya, one of the property's 4 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, body treatments or facials at Zenserenz
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Escénica Tower and a 3-minute drive from Puerto Cancun Marina Town Center
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive such as a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room and a fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
La Claraboya – This restaurant specialises in seafood. Reservations are required.
México Lindo – This restaurant specialises in Mexican cuisine. Reservations are required. Open daily.
La Trattoria – This restaurant specialises in Italian cuisine. Reservations are required. Open daily.
Albatros – This buffet restaurant specialises in international cuisine. Open daily.
Late-night fare is available from room service (during limited hours).

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1199 out of 2661 reviews
Rating 8 - Good. 681 out of 2661 reviews
Rating 6 - Okay. 408 out of 2661 reviews
Rating 4 - Poor. 178 out of 2661 reviews
Rating 2 - Terrible. 195 out of 2661 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose, Woodbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No need. Everything is good.
Stayed 5 nights in Nov 2025

10/10 Excellent

MARTIN

Liked: Cleanliness, staff & service, amenities
I really enjoyed this hotel. All the staff are very friendly and the service is excellent
Stayed 10 nights in Nov 2025

10/10 Excellent

Lesly Gabriela Barahona

Stayed 4 nights in Dec 2025

10/10 Excellent

Sydney Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was stellar, particularly the staff. Natalia, Enrique, Alex and Lucio at the beach bar, Alberto, Alfredo, and Carlos at the buffet, we love you all and can’t thank you enough for your hospitality and making our vacation so wonderful. The food and drinks were incredible and the pool and entertainment was a highlight. All in all a wonderful stay and great value for a lovely time.
Stayed 7 nights in Nov 2025

10/10 Excellent

Maria Claudia Betancourt

Stayed 7 nights in Nov 2025

6/10 Okay

Marianna

Travelled with partner
Liked: Cleanliness
Arrival was fine, check in took a little while, but we were allowed to start our all-invlusive experience before we were able to get into the room, which was great as we were starving. Then however, the guest experience concierge tried to convince us to go to a "90-minute sales pitch" at a partner resort im exchange for a couple of freebies like a beach bag, hat and a free tour, provided we lied and said we had been married for 5 years and not 1. I kept trying to say no, but eventually this guy put us down for the tour saying i could cancel in the morning if I wanted. I just agreed so we could finally go and start our vacation - we were only there for three nights, and this was the second sales person wed had to get away from, yhe first being right out of the terminal at the airport. After escaping the salesman, finally getting to eat atbthe buffet which was a great start, then we get to our room after we get the keys at three - and the water is off for maintenance. Why they couldnt have told us this before we went up i will not understand. Apart from these instances, staff are great and friendly - learn some spanish if you can! It helps but not necessary, people appreciate it. We were totally ripped off by the gifts being sold there by vendors but no duh - you can haggle, just remember magnets are normally being sold for like 100 pesos for 3, like a tenth of what they are trying to get. Beach is small. Sun only available across the hotal until 4/5pm
Stayed 3 nights in Dec 2025

10/10 Excellent

Saman

Liked: Cleanliness, amenities, property conditions & facilities
I was happy with everything. Going to miss mexico
Stayed 4 nights in Dec 2025

6/10 Okay

Araceli

Travelled with family
Our experience was moderate. The room was clean, but dated. We were given towels and bedding with light staining or rips. The food was decent as well. The snack station had a similar rotation not always the warmest. Most staff such as housekeeping and bartenders (Henry & Lassaro) were excellent and kind! However, we felt very uncomfortable by a timeshare employee that pressured us every time we saw him to convince us to attend a timeshare meeting.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dilcia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and with spectacular views. The staff were very professional and attentive especially the older gentleman at the buffet. Everyone was great and the hotel is fabulous. We will definitely be back.
Stayed 3 nights in Dec 2025

2/10 Terrible

Juliana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be more attentive in business friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Mansour

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was excellent
Stayed 3 nights in Dec 2025

8/10 Good

Svitlana

Travelled with family
The package is all inclusive but I didn’t have my transfer from airport to the resort unfortunately:( the stuff is great:). No sport activity at the resort during the day:(
Stayed 7 nights in Nov 2025

4/10 Poor

Taofik

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Limited options
Stayed 3 nights in Nov 2025

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my best hotel I ever had been staying
Stayed 5 nights in Nov 2025

8/10 Good

Robert warren

Stayed 5 nights in Nov 2025

2/10 Terrible

Shans

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, but the buildings were old and poorly maintained, and the staff was consistently rude, which made the stay uncomfortable and disappointing overall.
Stayed 5 nights in Nov 2025

6/10 Okay

Paul

Disliked: Property conditions & facilities
The buffets were not that many options
Stayed 5 nights in Nov 2025

10/10 Excellent

alvaro coronado

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People so nice i really love it my family and i enjoyen alot
Stayed 4 nights in Nov 2025

6/10 Okay

Vanessa

Is a regular hotel
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great value for a all inclusive, great food start over all great place to stay
Stayed 4 nights in Nov 2025

8/10 Good

Andrea

Stayed 5 nights in Nov 2025

10/10 Excellent

Eduardo

Stayed 4 nights in Nov 2025

10/10 Excellent

Lisandro

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose R Mendoza

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent services very professional, th only issue we experience with the rental car, first never show up and when I called they arrived with a ven s t big and also said if I going up dropped at the hotel they will charger a feed of 85 dollars so bad Ill never recomended
Stayed 8 nights in Nov 2025

10/10 Excellent

Casey Rae

Stayed 5 nights in Nov 2025