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Holiday Inn Club Vacations The Royal Sands by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn Club Vacations The Royal Sands by IHG

A beachfront hotel with multiple buildings, a pool area, and a beach with umbrellas.
4 outdoor pools, pool umbrellas, pool loungers
Property amenity
Balcony view
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Place, Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪10 min walk‬
  • Place, Marlin Beach
    ‪10 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite with Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite with Ocean View

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Two Bedroom Master Suite with Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Two Bedroom Master Suite with Ocean View

  • Sleeps 6
  • Free Wi-Fi

Deluxe One Bedroom Suite with Beach Front

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Beachfront

Suite, 1 Bedroom, Beachfront | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Beachfront

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Beachfront

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Bedrooms, Beachfront

  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Ocean View

  • Sleeps 6
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Single Bed, Beachfront

Junior Suite, 1 Single Bed, Beachfront | Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Single Bed, Beachfront

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Single Bed, Mobility Accessible, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Single Bed, Mobility Accessible, Ocean View

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Single Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 Single Bed, Ocean View

  • Sleeps 4
  • 1 Single Bed
  • Free Wi-Fi

Standard Room

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Holiday Inn Club Vacations The Royal Sands by IHG

Catch some rays at the beach or spend the day relaxing at Holiday Inn Club Vacations The Royal Sands by IHG's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Holiday Inn Club Vacations The Royal Sands by IHG offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Holiday Inn Club Vacations The Royal Sands by IHG's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Free WiFi in public areas, a free area shuttle and 4 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with manicures and pedicures, massages or body wraps at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and complimentary bicycles
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • 11 minutes by foot from Hotel Zone Beaches and a 2-minute drive from La Isla Shopping Mall
  • Free local-area shuttle service
Some rates at Holiday Inn Club Vacations The Royal Sands by IHG are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Holiday Inn Club Vacations The Royal Sands by IHG, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Holiday Inn Club Vacations The Royal Sands by IHG are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Club Vacations The Royal Sands by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

Holiday Inn Club Vacations The Royal Sands by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1533 out of 2685 reviews
Rating 8 - Good. 596 out of 2685 reviews
Rating 6 - Okay. 329 out of 2685 reviews
Rating 4 - Poor. 115 out of 2685 reviews
Rating 2 - Terrible. 112 out of 2685 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Arti Babubhai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff is so friendly and service was great.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Roxanne

Liked: Cleanliness, amenities, property conditions & facilities
The location, resort & staff were very friendly. The restaurants were varied & very enjoyable
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Room was awesome and the staff was great. Overall a great stay!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of activities to do within the resort! The pool(s) are huge and amazing, and the restaurants are very good!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Saman Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food, beautiful beach!
View from room
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great food choices, perfect room for a family!
Stayed 8 nights in Nov 2025
Verified

8/10 Good

Tye

Liked: Cleanliness, amenities, property conditions & facilities
It was a very clean and friendly place to stay. It was a beautiful place to stay and close to a lot of places to visit or things to do. Wish there were a couple more places to eat at.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach.. property well kept. Staff very good
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Amazing place
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Fidel

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were friendly and helpful. We enjoyed our stay there and will return.
Beautiful view of the sunrise.
The lobster and filet mignon were delicious.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

YI

Liked: Cleanliness, property conditions & facilities
Great service and food!
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Room where very nice Restaurant food was excellent
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Favorite place to stay in Cancun
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Erik

Liked: Cleanliness, staff & service
Great beach, clean hotel, friendly staff.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Bridget

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Stephen John

Liked: Cleanliness, amenities, property conditions & facilities
Been going to Royal Sands for about 10 years - it’s always been great.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Angel Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great trip, no lines for food. Friendly and quick service
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Heather Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, good food, beautiful beach, no complaints!
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Ahazueres Harold Johan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were on the 7th floor nice view and good breeze the hotel is not new but very well taken care of.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Steve Cain

Liked: Cleanliness, amenities, property conditions & facilities
Great staff good eats best trip to Mexico so far !
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Lorinda

Liked: Cleanliness, staff & service, amenities
Felt a little extra pressure to buy in to the timeshare the first couple of days. Food was great and staff overall excellent!!! Room was spacious and clean. Great view!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sherry Lynn

The rooms were spotless, and the beds were changed every day. The staff was very courtesy.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our favorite place to stay in Cancun! 6 years and counting!
Stayed 12 nights in Dec 2025
Verified

10/10 Excellent

JESSICA

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, lots of places to eat and fun staff!
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Marcin

Liked: Cleanliness, property conditions & facilities
Clean and beautiful resort
Stayed 5 nights in Nov 2025