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The Royal Sands Resort & Spa All Inclusive

4.0 star property
VIP Access

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Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
4 restaurants, breakfast, lunch, dinner served; international cuisine
Billiards
Exterior
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Housekeeping
  • Spa

Explore the area

View in a map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    ‪3 min walk‬
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(146 reviews)
  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

9.4 out of 10
Exceptional
(84 reviews)
  • 88 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite - Two Children

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(32 reviews)
  • 128 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Suite, 2 Bedrooms, Beachfront

9.6 out of 10
Exceptional
(8 reviews)
  • 128 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

9.6 out of 10
Exceptional
(22 reviews)
  • 88 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite, Beachfront

1 bedroom, premium bedding, pillow-top beds, in-room safe

Junior Suite, Beachfront

8.6 out of 10
Excellent
(50 reviews)
  • 40 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
The Royal Sands Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Free WiFi in public areas, a free area shuttle and 4 outdoor pools are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with facials, body treatments or body wraps at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and complimentary bicycles
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • 11 minutes by foot from Hotel Zone Beaches and a 2-minute drive from La Isla Shopping Mall
  • Free local-area shuttle service
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkelling
  • Tennis lessons

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1575 out of 2727 reviews
Rating 8 - Good. 596 out of 2727 reviews
Rating 6 - Okay. 327 out of 2727 reviews
Rating 4 - Poor. 115 out of 2727 reviews
Rating 2 - Terrible. 114 out of 2727 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Daffney

Disliked: Cleanliness
Stayed 3 nights in Jun 2025

6/10 Okay

Beatriz

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The service of some of the waiters wasn’t good! Food wasn’t that great.
Stayed 8 nights in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, property conditions & facilities
Everything great
Stayed 8 nights in May 2025

8/10 Good

Abraham Bueckert

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I love the rooms. We had plenty of room for 6 of us and it was very clean. They just need more employees for around pool to serve us
Stayed 4 nights in Jun 2025

8/10 Good

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, good food! Too busy and hard to get chairs in the shade. But the sister resort was gorgeous and quiet and the ocean was still on that side of the water. Would visit again.
Stayed 7 nights in May 2025

8/10 Good

Randall D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They have very few options for dinner. Do not want a buffet every night.
Stayed 7 nights in May 2025

10/10 Excellent

Janice Gail

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort Breathtaking views Friendly staff Variety food options Spacious rooms
Stayed 4 nights in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Cleanliness, staff & service
We checked in on a Thursday evening- because this property is a timeshare, we were required to change rooms on Saturday. It was a huge inconvenience as we couldnt really unpack anything. To avoid this, you must stay between a Saturday to Saturday. In order to do any excursions they offered? We had to sit through a 90 minute time share presentation. We stayed in tower D on the 9th floor and two nights before the end of trip the elevator was down and never came back on. We had to walk up and down 9 flights of stairs including carrying our luggage down. The room service menu didnt have a lot of options, neither did the restaurants. They posted in kid activities a tie dye shirt project, we went down 15 mins before the activity started and they said they arent doing it because they dont have the materials and didnt have an activity to replace it with. I likely will not return.
Stayed 4 nights in May 2025

8/10 Good

ZHEYU

Stayed 5 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

2/10 Terrible

KATHERINE JOY

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
we came with very low expectation knowing this is a cheaper all inclusive resort in cancun. we're like "the bad reviews about the food cannot be that bad, maybe people are just picky" but oh boy! half of the food in the buffet are just bad. and good luck on trying to reserve a dinner reservations in any of their restaurant, non-members can only reserve daily at 8am. i was first in line in the reservation kiosk at 8am and all they have is 9pm or they will tell you they're fully booked. the rooms are ok, feels like an old holiday inn but clean, the only saving grace for this is the palapa poolside restaurant called Charhut, we receive better service here that the buffet, the servers are friendlier and will refill your drinks promptly, also better food options like tacos, calamari, burgers because it's made fresh not like soggy fried food from buffet. ok, enough with the food. The beach around the resort is rough, not really safe to swim even for adults, even in a calm day. the pools were nice but not enough chairs and they tolerate people who reserve and not come back for hours.
Stayed 4 nights in Jun 2025

10/10 Excellent

Angel Mateo, Princeton

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Lovevill Johnson

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
At check in try to sell the presentation which is annoying!! If you don't go, they will charge you $30!!!! BEWARE
Stayed 4 nights in May 2025

8/10 Good

samuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in May 2025

4/10 Poor

Yousun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I had an early flight
Stayed 2 nights in Jun 2025

6/10 Okay

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a couple of times now. It’s a bit overcrowded and the food is mediocre but it’s a fine place to stay Staff is great!!
Stayed 5 nights in May 2025

10/10 Excellent

Manuel A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food variety not enough
Stayed 4 nights in May 2025

6/10 Okay

Naureen S, Richmond

Stayed 3 nights in May 2025

8/10 Good

Luzander Granderson

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice resort, especially for the price point. Lower price point will have you second guessing but once you step on the property you’d be pleasantly surprised. Staff was amazing and efficient. If you’re looking for on property with activities it doesn’t come with a lot but they have a few shows and smaller activities like pool volleyball.
Stayed 6 nights in May 2025

8/10 Good

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where clean & room Service was excellent only issue was the food options are limited and food is not as nice . Need improvement on activities and dining options
Stayed 4 nights in May 2025

8/10 Good

Matthew R, Wallingford

Travelled with partner
Liked: Cleanliness, staff & service
This was our sixth visit and the staff is always wonderful. There were some notable facility disappointments though. There was a constant trip from the light above the toilet. The night we dined at La Veranda there was no A/C. Will still come again.
Stayed 4 nights in May 2025

4/10 Poor

Miguel A

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I think they need more place with party nights
Stayed 3 nights in May 2025

10/10 Excellent

Vinos

Stayed 7 nights in May 2025

6/10 Okay

Wendi

Stayed 5 nights in May 2025