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The Westin Resort & Spa, Cancun

4.0 star property

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Photo gallery for The Westin Resort & Spa, Cancun

On the beach, sun-loungers, beach umbrellas, beach massages
3 restaurants, breakfast served
Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board
4 outdoor pools, free pool cabanas, pool umbrellas
Couples treatment room(s), hot tub, steam room, body treatments

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Boulevard Kukulcan Km 20, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪3 min drive‬
  • Place, El Rey Ruins
    ‪4 min drive‬
  • Place, Delfines Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Ocean View (Balcony)

Deluxe Room, 2 Double Beds, Ocean View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Ocean View (Balcony)

8.4 out of 10
Very good
(38 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(83 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

Deluxe Room, 2 Double Beds, Lagoon View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds, Lagoon View (Balcony)

8.4 out of 10
Very good
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Lagoon View (Balcony)

Deluxe Room, 1 King Bed, Lagoon View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Lagoon View (Balcony)

9.4 out of 10
Exceptional
(12 reviews)
  • Lagoon view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Lagoon View

Junior Suite, 1 Bedroom, Lagoon View | Pillow-top beds, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom, Lagoon View

9.6 out of 10
Exceptional
(4 reviews)
  • Lagoon view
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Deluxe Room, 1 King Bed, Ocean View (Balcony) | Pillow-top beds, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.4 out of 10
Very good
(21 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Living area | LED TV

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 116 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Ocean View (Balcony)

Presidential Suite, 1 Bedroom, Ocean View (Balcony) | Living area | LED TV

Presidential Suite, 1 Bedroom, Ocean View (Balcony)

  • Ocean view
  • 324 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lagoon View

Room, 1 King Bed, Lagoon View | Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Lagoon View

8.4 out of 10
Very good
(75 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lagoon View

Room, 2 Double Beds, Lagoon View | Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds, Lagoon View

8.2 out of 10
Very good
(105 reviews)
  • Lagoon view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(57 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Resort & Spa, Cancun

Catch some rays at the beach or spend the day relaxing at The Westin Resort & Spa, Cancun's full-service spa. Then enjoy a meal at one of the condo resort's 3 restaurants. Each condo offers free WiFi, a pillowtop bed and an LED TV with cable channels. Added amenities include room service, a separate bath and shower and a coffee/tea maker. Change of bedsheets is available on request.
The Westin Resort & Spa, Cancun offers 379 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Beds feature pillowtop mattresses. LED televisions come with cable channels. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Resort & Spa, Cancun. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Features include free WiFi in public areas and free self-parking, plus 4 outdoor pools. This upmarket condominium resort has 379 condos over 6 floors. Free WiFi and a pillowtop bed are available in each condo.
  • Each condo offers a pillowtop bed, an LED TV and room service
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a swim-up bar and a poolside bar
  • Take a swim in the 4 outdoor pools or soak in the hot tub
  • Indulge with reflexology, Swedish massages or body wraps at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Iberostar Cancun Golf Course and a few minutes from Delfines Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At The Westin Resort & Spa, Cancun, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach condo resort also offers a children's pool, outdoor tennis courts and a 24-hour fitness centre. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun condo resort.

Sea & Stones Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar.
Arena Sports Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Casual Kitchen – This restaurant only serves breakfast. Open daily.
Room service (during limited hours) is available.

Property amenities

Restaurants on site

  • Arena Sports Bar
  • Sabor Casual Kitchen
  • Sea & Stones Restaurant

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Cancun Westin Resort
Westin Cancun
Westin Resort Cancun
Cancun Westin
The Westin Resort Spa Cancun
Westin Hotel Cancun
Westin Resort & Spa Cancun Hotel Cancun
Westin Resort And Spa Cancun
Westin Resort

The Westin Resort & Spa, Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1574 out of 2799 reviews
Rating 8 - Good. 657 out of 2799 reviews
Rating 6 - Okay. 310 out of 2799 reviews
Rating 4 - Poor. 120 out of 2799 reviews
Rating 2 - Terrible. 138 out of 2799 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Niklaus

okay for the price but very noisy because of a lack of proper noise protection, especially at the doors.
Stayed 3 nights in Jan 2026

6/10 Okay

Zanquisha

Stayed 4 nights in Dec 2025

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2025

10/10 Excellent

Mariano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Aliye

Travelled with family
Liked: Cleanliness
I enjoyed with my stay at Westin but I wish I wouldn’t take stairs to reach the beach and sea.
Stayed 2 nights in Nov 2025

6/10 Okay

Jin Kyu

Stayed 5 nights in Dec 2025

10/10 Excellent

Richard Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

6/10 Okay

George

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 7 nights in Dec 2025

10/10 Excellent

Harman Singh

Stayed 2 nights in Nov 2025

8/10 Good

nenita

Liked: Cleanliness, property conditions & facilities
Yes. No complain all good
Stayed 7 nights in Nov 2025

8/10 Good

Lois and Kyle

Travelled with family and small children
Most facilities were comfortable but got very little time to enjoy pools and beach as check out was so early Although I had little time to research that before as I made a last minute booking due to a delayed flight Meal at Sports Bar outside was tasty and staff was very friendly!
Stayed 1 night in Dec 2025

10/10 Excellent

MARIO

Stayed 4 nights in Dec 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very courteous staff and very efficient/friendly check-in. Rooms and property are well maintained. Lots a pool chairs and space available. Located at the end of the hotel zone bus route.
Stayed 6 nights in Nov 2025

10/10 Excellent

Shaan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a couple of nights before leaving Cancun, and the beachfront access alone gives this property great value. The rooms were clean and comfortable, though the bathrooms could definitely use better ventilation. The sports bar had plenty of food options, and everything we tried was surprisingly good. Overall, we really enjoyed our stay here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Krysta

Stayed 2 nights in Nov 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly ok property. Not as nice as my timeshare properties but a good place to visit Cancun. Location (at south end of Kulkulcan Blvd) not as good as hotels farther north.
Stayed 3 nights in Dec 2025

10/10 Excellent

KImberly

Great hotel
Stayed 1 night in Dec 2025

8/10 Good

Scott

Stayed 7 nights in Dec 2025

10/10 Excellent

ALESSANDRA, toronto

Stayed 5 nights in Dec 2025

10/10 Excellent

Deana

Liked: Cleanliness, amenities, property conditions & facilities
I had the most amazing, restful, spirit lifting stay! I enjoyed the spa on 2 separate occasions, met some really cool staff, my king bed room with balcony and ocean view was quiet and had a beautiful view. Staff were friendly and helpful and I had everything I needed away from the hustle and bustle of daily life. I felt like I was at home away from home there! Good food, great coffee at the Starbucks located on site, and beautiful mornings along the beach watching the sunrise. I have no complaints and would recommend to anyone wanting to stay within the hotel zone but further from the business and crowds. 12 dollar CND to catch an uber into town if wanted. Thank you Westin and Mexico for filling a gals soul and lifting her spirits! First solo trip out of country and it won’t be my last! Give the vacation club presentation a chance too… it’s better than the reputation it gets I think!
Stayed 10 nights in Nov 2025

10/10 Excellent

Jante

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great will be back soon
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always love the Westin great staff, awesome pools, good food selection, & my favorite beach area to swim at in Cancun. The rooms were clean and nice can’t wait to come back.
Stayed 3 nights in Nov 2025

10/10 Excellent

norman

Stayed 4 nights in Nov 2025

8/10 Good

Tracey

Liked: Cleanliness
The bed was so comfortable, the pillows, the duvet the sheets
Stayed 2 nights in Nov 2025

8/10 Good

Andres

Stayed 4 nights in Oct 2025