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VR CLUB Tulum Riviera

4.0 star property

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Photo gallery for VR CLUB Tulum Riviera

3 outdoor pools
Double Room with Sea view | In-room safe, soundproofing, iron/ironing board, bed sheets
Reception
Terrace/patio
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Breakfast included
  • All-inclusive
  • Spa
  • Housekeeping

Explore the area

Map
Carr. Tulum - Cancún, Tulum, QROO, 77780
  • Cenote Manatí
    ‪13 min walk‬
  • Soliman Bay
    ‪6 min drive‬
  • Tulum Mayan Ruins
    ‪8 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪60 min drive‬

Room options

View all photos for Room with 2 Single Beds, Garden view

Room with 2 Single Beds, Garden view | In-room safe, soundproofing, iron/ironing board, bed sheets

Room with 2 Single Beds, Garden view

  • 26 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for King Room Sea View

In-room safe, soundproofing, iron/ironing board, bed sheets

King Room Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double Room, Garden View

Double Room, Garden View | In-room safe, soundproofing, iron/ironing board, bed sheets

Double Room, Garden View

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Sea view

Double Room with Sea view | In-room safe, soundproofing, iron/ironing board, bed sheets

Double Room with Sea view

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | In-room safe, soundproofing, iron/ironing board, bed sheets

Suite, Garden View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Similar properties

Aerial view

Dreams Tulum Resort & Spa - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
3.8 out of 5, Good, (1000)
The price is CHF 408
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Dreams Tulum Resort & Spa - All Inclusive

About this property

VR CLUB Tulum Riviera

Beachfront, with spa services
At VR CLUB Tulum Riviera, relax by one of the 3 outdoor swimming pools or spend the day at the beach where you can enjoy scuba diving.
VR CLUB Tulum Riviera offers 96 air-conditioned accommodations, with a safe. Rooms open to balconies or patios. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
3 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at VR CLUB Tulum Riviera. During your stay, you're just a quick walk from Tulum National Park. Free breakfast, free WiFi in public areas and 3 outdoor pools are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court and tennis lessons
  • Just a 3-minute walk from Tulum National Park and 9 minutes by car from Xel-Há Park
  • Airport shuttle service available for a fee
Some rates at VR CLUB Tulum Riviera are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

VR CLUB Tulum Riviera offers its guests 3 outdoor swimming pools and an outdoor tennis court. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

VR CLUB Tulum Riviera also features spa services, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Tulum hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
La Terrazza – On-site restaurant. Happy hour is offered.

All-inclusive details

All-inclusive room rates at VR CLUB Tulum Riviera are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Terrazza

Things to do

  • 3 outdoor pools
  • Boat tours
  • Canoeing
  • Evening entertainment
  • Fishing
  • Outdoor tennis court
  • Scuba diving
  • Tennis lessons

Family friendly

  • 3 outdoor pools
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Beach loungers
  • Garden
  • On the beach

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 6:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at VR CLUB Tulum Riviera

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 3 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 120 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 120 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 6:30 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

VRClub Tulum Riviera
Tulum Riviera Beach Resort
VR CLUB Tulum Riviera Hotel
VR CLUB Tulum Riviera Tulum
VR CLUB Tulum Riviera Hotel Tulum

VR CLUB Tulum Riviera Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 95 reviews
Rating 8 - Good. 24 out of 95 reviews
Rating 6 - Okay. 11 out of 95 reviews
Rating 4 - Poor. 6 out of 95 reviews
Rating 2 - Terrible. 11 out of 95 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Melissa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beach was beautiful. Dresser in room was broken. Could not put toilet paper in toilet, had to put it in a trash can- entire resort is like this. Food was fair at buffet,had food poisoning last night of stay and only ate at resort. Drinks were fair at bar. More mixer than alcohol. Staff was very friendly and helpful. I would give it a 6 out of 10. If u r looking for beautiful beach, this is it. If u r looking for hotel with nice amenities, not the place for you.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicolet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & staff

Stayed 4 nights in Jan 2025

10/10 Excellent

Darryl

Stayed 4 nights in Jan 2025

6/10 Okay

GUILLERMO

Stayed 6 nights in Jan 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our time at VR Club! The resort is quiet and small and has a very family atmosphere. The staff is attentive to all needs and strives for excellence in every area. Food was delicious, room cleaning was excellent, all services were fantastic! Will definitely return!
Stayed 6 nights in Dec 2024

8/10 Good

Inta

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion this is definitely the best place to stay and a great value for the money. It is absolutely beautiful, the food and drinks are great, and the staff are the best of anywhere I've ever stayed before! I'll be back :)
Stayed 8 nights in Dec 2024

8/10 Good

GULSAH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
They can improve food! But rest is good. Staff were amazing
Stayed 7 nights in Jul 2024

10/10 Excellent

Alvaro, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos en el Hotel por 3 dias i todo estuvo super bien. Nuestro cuarto a unos pasos de la playa, bien traquilo. Todo el personal super amable a todo, Carlos, Eliseo i Manuel nos trataron como reyes, cena en el VIP (roof top). Lo unico malo fue que un dia completo, estuvieron grabando un show Frances, i nos anduvieron moviendo de un lado a otro para que pudieran aser las grabaciones, sin aber comunicado a los que nos estavamos hospedando en el Hotel, pero de ahi en fuera todo estuvo super bien. Esperamos volver i estar por mas dias.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lakshmi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at VR club, the staff was very helpful and courteous. The evening music was very good. The location is beautiful, peaceful and serene. Hope the entrance road is paved soon!
Stayed 1 night in Nov 2024

8/10 Good

Kalpathi

Travelled with partner
Liked: Property conditions & facilities
At night the room felt cold and there were no blankets. We came as a group and everyone had the same complaint. Other than that the stay was really enjoyable.
Stayed 1 night in Nov 2024

8/10 Good

Krishnamurthy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beach front property with very helpful staff.
Stayed 1 night in Nov 2024

2/10 Terrible

Crystal

Disliked: Property conditions & facilities
My initial reservation was at this hotel. However upon arrival everything was so pretty and all, but the AC in there rooms was not cold at all. They offered to move us rooms but the other room was hot as well. asked for a fan and they were unable to provide us with one. Then said (we can buy one, but you will have to pay for it).. Reached out to our booking site and they where able to us hotels immediately.
Stayed 7 nights in Sep 2024

2/10 Terrible

Greg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

2/10 Terrible

Tiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
My sister and I were able to have an all-inclusive vacation. It must be mentioned that the personnel was incredibly kind and well-kept. Regretfully, the cuisine was really underwhelming considering the extremely limited options. It was really disappointing. You really don't get to sample any of the Mexican cuisine, which is really disappointing. I was always simply asking taxes to take me to restaurants where the food was better and actually tasted good.
Stayed 6 nights in Aug 2024

8/10 Good

Ka Lok Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

José Luis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price I paid I was expecting something better for example the overall property is ald and outdated…and tio rustic …but to my like not very good taste….there were many ants … coffee maker provided but not a cup to make a cup of coffer (should have two cups for two hosts) … the room was very smelling old and bad odors, drainage at shower was slow.. towels for were old and seems like they bought at the thrifty store diferent colors .. there was no diferent towels for the shower and the swimming pool.. the drinks were not as good As I have tried at other resorts, the glasses in which they served the drinks were very poor quality, swimming pool is old and only for little kids…food was good and plenty, but servers at the restaurant overwhelmed us when we were eating.. there is no need to ask too many times for many of them how were we doing.. The overall experience was not Good .. I wouldn’t recommend this place to none if my friends
Stayed 3 nights in Aug 2024

10/10 Excellent

Shalom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, the staff show us the turtles that were born going in the water. Awesome experience. Beautiful view to the beach. Love it.
Stayed 8 nights in Aug 2024

4/10 Poor

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Ariana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Everyone was very kind and welcoming. Enjoyed the private beach and easy parking. Definitely recommend have a vehicle as the is a bit more secluded.
Stayed 6 nights in May 2024

10/10 Excellent

Jasmely

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad pot holes on the way to the hotel However the stay was really nice and the staff was really helpful I loved it.
Stayed 4 nights in Jul 2024

2/10 Terrible

Stephanie

Stayed 3 nights in Jul 2024

2/10 Terrible

Tiffany

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start off with the main road getting into the hotel . You would need an ATV our transportation was a van like vehicle and was driving 2 mph. It was a bumpy holy road. All dirt / mud. Then the check was so spooky and empty the front desk had two ppl to check you in dressed in regular clothes, the male had on a raggedy dirty white plain t shirt that was stretched by the neck line. No music it was completely empty. The same person who checked us in was the same person who brought us and our luggage to the room. The room was full of ants Ac did not work and the hot water takes about 5 min to come on. From walking from the lobby to the room we seen about 5 people max. We check out aboutb15 min after check in. There was no way my husband and i were staying there. Ended up rebooking another hotel 2 mins away and that was a hotel. This hotel was horrible I’m assuming due to the price you get what you paid for. Good luck to future ppl to book this hotel.
Stayed 3 nights in Jul 2024

6/10 Okay

ELIZABETH

Liked: Cleanliness, staff & service
Disliked: Room comfort

Aerial View Very Misleading

Overall a nice hotel. Decent food and friendly staff. Drinks were weak and only Dos Equis beer that wasn’t cold. DO NOT rely on the hotel images here! The buildings in the entire bottom have of the aerial view are abandoned, with broken windows and the pool hasn’t been operational in years. ONLY 2 POOLS HERE.
Stayed 7 nights in Jul 2024

2/10 Terrible

Victoria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I loved the workers they tried their best to make things good for with what they had. I know there was a hurricane but they were taking their good old time cleaning things up Zi had to use a bucket to flush the toilet there wasn't any water to wash hands or take a shower. I could not get in my room unless I found some worker to open it. Once things got a small bit better nothing to do . This was boring no kayaks no boats nothing not a party to me. I did get some free meals after we asked for thrm to recompensate for the lack of amenities. I will not recommend to anyone. Our friends room was rained in and this was after the hurricane. Will I be able to get a refund?
Stayed 3 nights in Jul 2024