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Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

On the beach, beach volleyball
Outdoor pool, pool loungers
Premium bedding, minibar, in-room safe, desk
Couples treatment room(s)
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Air-conditioning
  • Gym

Explore the area

View in a map
Blvd. El Cid Mz20 Lt 1-01,Unidad 11 Sm03, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Artists’ Cooperative
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for 2 Bedroom Suite Platinum

Premium bedding, minibar, in-room safe, desk

2 Bedroom Suite Platinum

8.0 out of 10
Very good
(3 reviews)
  • Ocean view
  • 207 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for One Bedroom Suite Platinum with Jacuzzi

One Bedroom Suite Platinum with Jacuzzi | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Platinum with Jacuzzi

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Luxury Platinum

Premium bedding, minibar, in-room safe, desk

Luxury Platinum

8.6 out of 10
Excellent
(26 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Platinum

Premium bedding, minibar, in-room safe, desk

Junior Suite Platinum

8.4 out of 10
Very good
(7 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room Platinum

Premium bedding, minibar, in-room safe, desk

Family Room Platinum

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

8.6 out of 10
Excellent
(103 reviews)
  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

8.6 out of 10
Excellent
(42 reviews)
  • 53 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for One Bedroom Suite Platinum

One Bedroom Suite Platinum | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite Platinum

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 103 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 265 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Junior Suite at Ventus Ha

Premium bedding, minibar, in-room safe, desk

Junior Suite at Ventus Ha

  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Family Room at Ventus Ha

Premium bedding, minibar, in-room safe, desk

Family Room at Ventus Ha

  • Sleeps 5
  • 1 Double Bed and 1 Queen Murphy Bed

View all photos for Suite Junior with Pool View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Pool View

  • 53 sq m
  • Sleeps 4

Family Suite -5 guests- Standard with Pool View

  • 53 sq m
  • Sleeps 5

Room Deluxe with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

Premium bedding, minibar, in-room safe, desk

Suite Junior with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4

Family Room -5 guests- Premium with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 5

Quadruple Suite Premium with Sea View

  • Sea view
  • 103 sq m
  • Sleeps 4

Quadruple Suite Premium with Sea View

  • Sea view
  • 103 sq m
  • Sleeps 4

Family Room -6 guests- Premium with Sea View

  • Sea view
  • 215 sq m
  • Sleeps 6

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About this property

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive

Family fun on the beach, with outdoor pool, near Puerto Morelos Town Square
Catch some rays at the beach or spend the day relaxing at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers 290 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

El Cocay Spa has couples treatment room(s). Services include massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Ventus at Marina El Cid Spa & Beach Resort - All Inclusive. During your stay, you'll be within walking distance of Puerto Morelos Town Square. Features include 2 restaurants, 3 bars and a full-service spa.
  • Drinking and dining options include 2 restaurants, a poolside bar and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to massages at El Cocay Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, volleyball and a playground
  • Guests have great things to say about the location and the pool
  • Just a 3-minute drive from Puerto Morelos Town Square and 8 minutes from Puerto Morelos Beach
  • Airport shuttle service available for a fee
Ventus at Marina El Cid Spa & Beach Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Ventus at Marina El Cid Spa & Beach Resort - All Inclusive.

Smoking is allowed in designated areas at this 4-star Puerto Morelos property.

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive has 2 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Return airport shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Things to do

  • 2 outdoor pickleball courts
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Grab bar in shower
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 6 per accommodation, per night.
  • Resort fee: USD 15 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room safe
  • Parking
  • Phone calls
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0123011521179

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Ventus Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
Ventus Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina El Cid Spa Beach All Inclusive Puerto Morelos
Ventus Marina El Cid Spa Beach All Inclusive
Ventus at Marina El Cid Spa Beach Resort All Inclusive
Ventus Marina Cid Inclusive

Ventus at Marina El Cid Spa & Beach Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 878 out of 1455 reviews
Rating 8 - Good. 322 out of 1455 reviews
Rating 6 - Okay. 140 out of 1455 reviews
Rating 4 - Poor. 47 out of 1455 reviews
Rating 2 - Terrible. 68 out of 1455 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Elizabeth

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities
Nice clean resort but food was disappointing. Service not the greatest. There is not much of a “beach” there.
Stayed 5 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Seemless experience. We had a great time.
Stayed 5 nights in Oct 2025

10/10 Excellent

Desmond

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great experience and I will definitely visit again
Stayed 4 nights in Oct 2025

10/10 Excellent

Fabianny A

Stayed 6 nights in Oct 2025

10/10 Excellent

Jose, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Yousef, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply satisfying
Stayed 5 nights in Jun 2025

6/10 Okay

Devendra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was ok, won't go back though. You get what you pay for! There were too many misses. Firstly, check in took too long. 45 mins with only 1 person working at the counter. We paid $750 CAD ($505 USD) to upgrade to 1 bedroom suite for 5 nights since it has 2 full washrooms. On the website it clearly states the 1 bedroom comes with platinum level. But they demanded additional $700 for that which would be well over $1400 CAD to get the platinum level. This was so disappointing. When I asked why we aren't getting the platinum as stated on the website.. they said it's if u had booked 1 bedroom directly on the website you would get platinum but because it's an upgrade we can't offer it. Thats just unbelievable! I stated this should have been written on the website and he said "yah so sorry". so we paid for the upgrade but didn't get the platinum. There were no welcome drinks during check in either. Roberto at the front desk did not give any info at all. No resort map, no dining options, no kids club or activities info, nothing at all. I had to ask about all this myself and was then given the resort map and told to talk to concierge for dinner resos. The lady concierge was helpful. We booked 1 dinner reservation before arriving, and 2 after. The bracelets were extremely tight and sharp and uncomfortable. Wifi is $50 usd per person Beach doesnt exist. Service was mixed. Food was above average. Didnt like the open concept bathrooms. Toilet stalls had no exhaust fans.
Stayed 5 nights in Oct 2025

6/10 Okay

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the room was cleans ,, all the additional cost,
Stayed 5 nights in Oct 2025

10/10 Excellent

William

Travelled with partner
Liked: Amenities
The staff paid everyone so much respect and could not do enough for us. The food was first class with there always being something available to eat depending on your taste.one downside Aircon was sometimes too cold.all of the pool areas were exceptionally well maintained .the general cleanliness of rooms and gardens were fantastic and you could eat the food off the floor if you so wished booking in was so quick and easy with minimal fuss taken to your room by golf carts which were always available to get you round the complex. Fantastic resort definitely worth visiting at any time.
Stayed 7 nights in Oct 2025

2/10 Terrible

Mariana

Disliked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Lee W, Blandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful place! Food was awesome!! Definitely coming back!
Stayed 6 nights in Oct 2025

10/10 Excellent

Raven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing.
Stayed 7 nights in Oct 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
We didn’t like that the music is always
Stayed 3 nights in Oct 2025

6/10 Okay

Alexandra, CALGARY

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
We had two rooms at this property from Oct 11th-18th. Our family of 5 (2 adults, 2 teens & child) stayed in Ventus, and my MIL stayed in the Marina. We’ve been all over Mexico every year for holiday, and was excited to try the ‘El CID’ brand due to the rave reviews. I literally could not find more than one or two negative reviews for this place, but unfortunately im going to have to ruin that streak: Pros: The food! This resort takes pride in their restaurants, and the servers and chefs are well beyond the standard all-inclusive dining experiences. Kobo - Japanese Teppanyaki (5 stars! My favorite) Make sure you go in hungry, because it’s a lot of food!! Trattoria De Gulio - Italian (Our least favourite but was still decent - recommend the calamari) El Alcázar - Mediterranean (5 stars - this was my husband’s favourite. Absolutely delicious & fresh) Aakat - (4 stars- My MIL’s favorite for the roast burger, and I devoured the flank steak on a volcano stone medium rare) the side of corn was no bueno, and at all costs avoid the cheese dessert! It smelt and tasted like mouldy laundry left too long in the washing machine. Corn flake with Tequila was a hit though. French Restaurant - (3 stars - I liked the French onion soup, and salmon was just okay) The breakfast buffet buffet was good, lunch options great, dinner.. no good. Needs structure. Cons: Surprise charges ($200 more than Expedia advised, pushy/rude staff, dirty beach, no entertainment at night, spotty housekeeping)
View from our room
Coffee shop
Crepe in the Dolores food market
Stayed 7 nights in Oct 2025

8/10 Good

Walter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A few hiccups on this visit but overall we love this resort
Stayed 7 nights in Oct 2025

8/10 Good

Jon'Vile A

Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel, Pequot Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is amazing and lots of varieties. Excellent pools. Lived the bars and drinks at the Wave bar. Staff were very nice and formal. Our room was very clean and taken care of daily. A/C worked great and never had issues. The only downside of this property is it doesnt have ocean view that other places in Cancun has. And mosquitoes were annoying once the sun went down. Bring bug spray. But didnt noticed bugs after 10pm or so.
Stayed 7 nights in Oct 2025

10/10 Excellent

Wanglee M

Liked: Cleanliness, staff & service, property conditions & facilities
This resort was well worth the price. The staff worked hard daily, constantly cleaning, sweeping and replenishing to maintain standards. We were spoiled and developed a daily routine encompassing the morning breakfast buffet, Aromas bakery, Delores for lunch, and Alambre or one of the restaurants for dinner. There were plenty of food options offered. We did visit during slow season but there was plenty of space at the multiple beautiful pools. Kids really enjoyed the Ventus where they were able to jump off the rock. Although there was seaweed, it was clean, however, the water was not blue. We did not get in the ocean. There were golf carts that shuttled around the connecting resorts. Only downfall to our stay was we were also woken up every morning by these loud golf carts because we stayed on the first floor. There were daily activities hosted at the pools and an evening show nightly. We will definitely be returning!
Stayed 6 nights in Oct 2025

8/10 Good

Yvonne

Stayed 6 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This vacation was so easy, clean, and friendly staff made it top notch! We will definitely be back!
Stayed 11 nights in Oct 2025

10/10 Excellent

Amanda Lane Mc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Oct 2025

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi is not free… we had to Pay $35 US 4 days… Jaccuzi is not clean other than that everything is excellent and clean
Stayed 5 nights in Oct 2025

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom was very nicely done. Simple clean and comfortable bed. Grounds were beautifully manicured gardens not a square inch of space that wasn't looked after. Italian restaurant was excellent and very nice service everywhere. Just terrible septic smell from time to time but was very off putting otherwise I would have rated this resort a 4.5 ⭐.
Pool view from room 25308
Pool /ocean view from our room 25308
Stayed 3 nights in Oct 2025

10/10 Excellent

Hazel Thea

Liked: Cleanliness, staff & service, property conditions & facilities
Beach front is not that good
Stayed 5 nights in Oct 2025

2/10 Terrible

Daniela

Disliked: Staff & service, amenities, property conditions & facilities
Boring hotel, nothing special to do, beach has a terrible smell and is ugly. Some staff is rude, save your money go somewhere else.
Stayed 7 nights in Oct 2025