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Grande Rockies Resort - Bellstar Hotels & Resorts

4.0 star property

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Photo gallery for Grande Rockies Resort - Bellstar Hotels & Resorts

Exterior
Coffee/tea maker
Restaurant
Interior detail
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Gym

Explore the area

Map
901 Mountain St, Canmore, AB, T1W0C9
  • Canmore Caverns
    ‪2 min drive‬
  • Silvertip Golf Course
    ‪5 min drive‬
  • Grassi Lakes
    ‪6 min drive‬

Room options

View all photos for Guest Room, 2 Double Beds (not in main lodge)

Guest Room, 2 Double Beds (not in main lodge) | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Guest Room, 2 Double Beds (not in main lodge)

7.4 out of 10
Good
(40 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, down duvets, pillow-top beds, iron/ironing board

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(26 reviews)
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View One Bedroom King Suite

Mountain View One Bedroom King Suite | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Mountain View One Bedroom King Suite

8.6 out of 10
Excellent
(4 reviews)
  • 52 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Two Bedroom Suite

1 bedroom, down duvets, pillow-top beds, iron/ironing board

Mountain View Two Bedroom Suite

8.6 out of 10
Excellent
(11 reviews)
  • 71 sq m
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Suite, 2 Bedrooms

7.6 out of 10
Good
(15 reviews)
  • 71 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Guest Room, 1 King Bed (not in main lodge)

Guest Room, 1 King Bed (not in main lodge) | 1 bedroom, down duvets, pillow-top beds, iron/ironing board

Guest Room, 1 King Bed (not in main lodge)

8.2 out of 10
Very good
(29 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CHF 307
for 1 room
includes taxes & fees
26 Jul - 27 Jul
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About this property

Grande Rockies Resort - Bellstar Hotels & Resorts

Art Deco hotel with fitness centre and 24-hour business centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Self parking is free. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Grande Rockies Resort - Bellstar Hotels & Resorts offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets. 42-inch LCD televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grande Rockies Resort - Bellstar Hotels & Resorts. During your stay, you're just a quick walk from Elevation Place. Enjoy features like free self-parking, plus an indoor pool and a restaurant.
  • Free wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Canmore Caverns and 6 minutes from Banff National Park
Grande Rockies Resort - Bellstar Hotels & Resorts offers its guests a kids' pool, an indoor pool, a waterslide, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A 24-hour business centre and 2 meeting rooms are available. A fitness centre, a vending machine, and ski storage are also featured at the family-friendly Grande Rockies Resort - Bellstar Hotels & Resorts. Self parking is free.

This Art Deco Canmore hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:30 AM.
Grande Rockies Resort - Bellstar Hotels & Resorts has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:30 AM for a fee: CAD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • Waterslide

Family friendly

  • Children's pool
  • Indoor pool
  • Waterslide

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A valid credit card in the guest's name is required for check in. Check in without a valid credit is not permitted.

Renovations and closures

The property will be renovating from 19 June 2025 to 31 July 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby

Guests will have access to the following alternative facilities during the renovation:

  • Outdoor pool
  • Indoor pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grande Rockies
Grande Rockies Canmore
Grande Rockies Resort Bellstar Hotels Resorts Canmore
Grande Rockies Resort Canmore
Grande Rockies Hotel Canmore
Grande Rockies Resort Canmore, Alberta
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Bellstar Resorts Canmore
Grande Rockies Bellstar Resorts
Grande Rockies Resort
Grande Rockies Resort Bellstar Hotels Resorts
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel
Grande Rockies Resort - Bellstar Hotels & Resorts Canmore
Grande Rockies Resort - Bellstar Hotels & Resorts Hotel Canmore

Grande Rockies Resort - Bellstar Hotels & Resorts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 319 out of 1007 reviews
Rating 8 - Good. 303 out of 1007 reviews
Rating 6 - Okay. 189 out of 1007 reviews
Rating 4 - Poor. 115 out of 1007 reviews
Rating 2 - Terrible. 81 out of 1007 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Uba

Liked: Amenities
Loved it
Stayed 2 nights in Mar 2025

8/10 Good

Erin

Stayed 1 night in Apr 2025

6/10 Okay

Angela

Travelled with family and small children
We love coming here for the apartment style suites and the pool/waterslide/hot tub. The hotel is looking tired but we were happy to see some upgrades starting. Our room was in slight disrepair on arrival with a broken cupboard door and a leaky dishwasher. Upstairs neighbours were extremely loud during quiet hours but security dealt with them appropriately. We still like the Grande Rockies but it’s time for some refreshed furnishings in the rooms.
Stayed 3 nights in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Jeffrey

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Cons: Floor was sticky. Mystery fluid in the Keurig. Neighbor smoking weed on nearby balcony brought smoke in from window hvac unit. Both Beds creaky. I expect better for $200 per night. No breakfast provided. Pros: no evidence of bed bugs. Was not robbed.
Stayed 1 night in Mar 2025

6/10 Okay

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities
The keypad on the door to the annex did not work consistently. There was no trolley available for the annex. The floor around the toilet in the bathroom could have been cleaner.
Stayed 3 nights in Mar 2025

4/10 Poor

Michael

No room service during stay. Later than anyone else for check-in and early check-out at 10:00
Stayed 2 nights in Mar 2025

8/10 Good

Danuta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought my kids here for spring break. Been coming to this hotel for years now. Always had good experiences. Only thing bad was the mattress in the sofa bed was old and horrible to sleep on …. Went to front desk and they brought us up a cot right away with new sheets. Great customer service and so darn convenient to walk to shops and grocery store!
Stayed 2 nights in Mar 2025

6/10 Okay

Victoria

Travelled with family and small children
Only a portion of the rooms/suites remains a hotel, the rest are privately owned and used as main residence or vacation properties. The property is tired looking - we stayed in a one bedroom suite in the main building. The decor is very dark and worn. The furnishings are well used. The sofa in the living room is so old - it is sagging in the middle. I can’t imaging it would be comfortable to sleep on. The bed was okay - probably ready for a replacement. All appliances in the kitchen and other equipment in the room worked fine. The location is convenient- it is a short walk to the Main Street and other dining options. However, it is also right next to the main and busy highway- it is noisy especially if your room faces the highway as ours was. We had no problems with staff (as some reviewers suggested) - they were polite and friendly. If you aren’t a fussy sleeper and don’t mind well used decor - this is a good competitively priced hotel in Canmore.
Stayed 3 nights in Mar 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Roger

Stayed 1 night in Mar 2025

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Timothy

Under renovation but still great deal for the price
Stayed 3 nights in Mar 2025

10/10 Excellent

Mrs Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

6/10 Okay

Francis Justin, Edmonton

Travelled with family
Liked: Cleanliness, staff & service
indoor garage is too dusty so your car will be dusty when u get out on the garage
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service

Great room views! Wish check out was later.

Overall , beautiful room with views. I was disappointed in such an early checkout time. Not a relaxing morning getting on our way when we have to be out by 10. I asked for a late check out and was declined. My boyfriend logged into the wifi and now his contacts are getting spam ware emails shortly after. Disappointing now there’s a possible cyber attack. Room was ok. The kitchen counters were not wiped down when we arrived. I tripped on the carpet in the hall as it was rippling. Kids had a good time in the pool but when I got out of the hot tub I got hives on my legs and feet. Never had that before.
Stayed 1 night in Mar 2025

8/10 Good

Lana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Pool needs a change room. No towels at the pool. Trains are really loud
Stayed 1 night in Mar 2025

10/10 Excellent

Jace

Stayed 2 nights in Feb 2025

10/10 Excellent

Catriona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the bathroom was very spacious with great shower.
Stayed 2 nights in Mar 2025

4/10 Poor

Annette

Stayed 2 nights in Feb 2025

8/10 Good

Kari

Travelled with family and small children
Liked: Cleanliness, staff & service
Was not informed there would be hallway Reno’s during stay. Travelled with my 1 and 4 year old, who still nap, so having construction carts up and down hall during the day meant little to no napping. Had I been informed before the free cancellation, I would have booked a different hotel. Beds were really hard but otherwise it was an okay place to stay, but had it not been on sale at time of booking, would not have been worth it, for our family.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joline

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property and very convenient with small refrigerator and microwave in room. Easy access to Banff area. Would definitely stay here again!
Stayed 2 nights in Mar 2025

10/10 Excellent

Keiland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Brian, Calgary

Travelled with partner
Liked: Cleanliness, staff & service
There was an out of order elevator, carpet was old and bunching in the hallways. Finding parking in the underground garage was difficult at best. The coffee machine had the incorrect filter for it in the room, difficult to even make any coffee. Stains on the sofa. So all in all a bit disappointing, would stay again or recommend to anyone I know.
Stayed 2 nights in Feb 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Mountain view and balcony were nice. We could not get the shower to work, ie. couldn’t get water. The suite has a dated look. The restaurant service and food were very good.
Stayed 2 nights in Feb 2025