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Best Western Abbots Barton Hotel

3.0 star property

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Front of property
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Exterior
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
36 New Dover Road, Canterbury, England, CT1 3DU
  • Place, Canterbury Christ Church University
    ‪6 min walk‬
  • Place, Canterbury Cathedral
    ‪12 min walk‬
  • Place, Marlowe Theatre
    ‪15 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Family Room, 3 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Family Room, 3 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, 2 Single Beds, Non Smoking

Family Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Family Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Deluxe Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(21 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Suite, 1 King Bed, Non Smoking

Deluxe Suite, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Deluxe Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 1 Single Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Classic Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room) | Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

2 Single Beds, Non-Smoking, Standard Room, High Speed Internet Access

  • Sleeps 2

Standard Room With 1 Double Bed, High Speed Internet Access-Non-Smoking

  • Sleeps 2

Deluxe King Suite-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Classic Room

  • Sleeps 2

View all photos for 2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

Free toiletries, hair dryer, towels

2 Single Beds, 3rd and 4th Beds Single, Family Room, Non-Smoking

  • Sleeps 4

View all photos for Cozy Double Room

Individually decorated, individually furnished, desk, blackout curtains

Cozy Double Room

  • Sleeps 2

View all photos for Classic Twin Room

Individually decorated, individually furnished, desk, blackout curtains

Classic Twin Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 2

View all photos for Family Room

Spa

Family Room

  • Sleeps 4

Superior Room With 1 King Bed, Extras, Music Device, High Speed Internet Access-Non-Smoking

  • Sleeps 2

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About this property

Best Western Abbots Barton Hotel

Hotel with free parking, 10-minute walk to Canterbury Christ Church University
A restaurant, a bar/lounge and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, conference space and concierge services are on-site. Housekeeping is available on request.
Best Western Abbots Barton Hotel offers 43 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. 32-inch LCD televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Abbots Barton Hotel. During your stay, you're just a quick walk from St. Augustine's Abbey. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • Services include a concierge, a porter and luggage storage
  • Within a 15-minute walk of Canterbury Christ Church University and Canterbury Cathedral
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Best Western Abbots Barton Hotel. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 3-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9:30 AM.
Best Western Abbots Barton Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekday full breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1830
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

This property's listed general deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Abbots Barton
Abbots Barton Hotel
Abbots Hotel
Best Western Abbots
Best Western Abbots Barton
Best Western Abbots Barton Canterbury
Best Western Abbots Barton Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Canterbury
Canterbury Best Western
Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel
Best Western Abbots Barton Hotel Canterbury
Best Western Abbots Barton Hotel Hotel Canterbury

Best Western Abbots Barton Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 357 out of 913 reviews
Rating 8 - Good. 389 out of 913 reviews
Rating 6 - Okay. 108 out of 913 reviews
Rating 4 - Poor. 44 out of 913 reviews
Rating 2 - Terrible. 15 out of 913 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay. Clean tidy room, excellent breakfast, very central easy walk into town centre.
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, friendly staff, good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here a few times now. Always been a very good experience. Nice room, good breakfast. Friendly staff.
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Dated

Hotel very dated. Room floor creaked. Very clean. Hotel acceptable for a nights stay
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in was Wednesday at 3pm but I arrived at 12pm on the day of my sons graduation on the 17th of September and the young man on reception was so accommodating in going out of his way in providing me an area to get dressed and freshen up after my 5 hour drive. Please could you personally commend him as he is an asset to your organisation. I will ask him if you did when I come to stay again! 😊
Stayed 1 night in Sep 2025

10/10 Excellent

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant place about 1015 min walk from town

We stayed on a Sunday evening so probably less busy than many days. Plenty of parking which was free if you registered at the hotel for 24 hours from arrival so we had time to visit the cathedral on the morning of our departure. Staff were welcoming and we were pleasantly surprised to be upgraded to a modernised suite. King sized bed was very comfortable. Breakfast was sufficient with a fair degree of choice but would have been great if coffee machine available for more choice than just filter coffee.
Stayed 1 night in Sep 2025

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room had recently been refurbished, so looked fresh and had a good bathroom. All the staff were very friendly, but not too attentive - especially at breakfast, as anything not already out in the buffet was a "challenge" to order. We received a message on the last night of 4 from the manager asking to let him know about any issues - that would be better to send on the first or second night? No requests about holding a loyalty card, but that could be due to booking via Expedia.
Stayed 4 nights in Sep 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay, thankyou to all the reception and bar staff who were so helpful and attentive, and Teri for the housekeeping of our room. We would definitely stay there again.
Stayed 1 night in Sep 2025

8/10 Good

John

Stayed 1 night in Sep 2025

8/10 Good

Somer

Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Lovely hotel. Staff were very attentive. Breakfast was lovely. My only objection was that the website didn't state that there is a £20 per dog per night charge. I only found out after I had booked.
Stayed 1 night in Aug 2025

8/10 Good

Long

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend trip to Kent

It was good weather last weekend when we visited Canterbury and Dover. We had a very good family trip including a warm and cozy stay at Best Western Abbots Barton Hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay in Canterbury

Friendly reception staff. Upgrade on arrival. Lovely refurbished room. Nice breakfast. Close to town centre. Quiet. Highly recommend.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

6/10 Okay

Mrs Susan K

Liked: Cleanliness
Disliked: Property conditions & facilities

A curate's egg

We paid extra for an executive room but it didn't meet the description. A good sized room with quite a lot of it as empty space. On our last morning there was no hot water for a shower for which an apology was not offered. The corridor carpets are "mended" with tape. Not great value for money.
Stayed 4 nights in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Free parking and convenient to city

Comfortable stay in newly renovated/built room. Ten minute walk to the city with plenty of free parking. Room was similar to a Premier Inn but was brand new. Breakfast was not included so we didn’t try it, but there is a Waitrose and a. Tesco Extra about a ten minute walk away. Only downside was that there is currently major construction going on at the hotel so 8:30am on the dot we were deafened by loud noise.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. It really had a mix of modern and historical. Felt like a proper English hotel and had a tub in our room!! Hard to find in Europe. There was some construction but it wasn’t impacting our experience and it’s obvious they’re reinvesting in the property and up keep which makes me know I would want to stay there again in years to come.
Stayed 1 night in Jul 2025

8/10 Good

Emma

Travelled with partner
Liked: Amenities
Overall can’t complain. The staff were great and the hotel was in such a convenient location. The room needed a bit of TLC, almost all the fixtures were loose, but it was spotlessly clean (shout out to Michelle thank you!). Would stay here again but would eat elsewhere, the food was nice but too overpriced for what it was.
Stayed 2 nights in Aug 2025

8/10 Good

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely place, rooms could use an update but for what it’s worth it’s cozy and easily accessible from either the main road or the short walk through the backroads. Excellent location as there’s a nice quiet 10-15 minute walk to the city centre.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great find—an easy walk to Canterbury Cathedral

A friendly staff, comfortable room, affordable prices and excellent location make this a great place for a good night’s sleep in Canterbury. We could see the Cathedral tower out of our window.
Stayed 2 nights in Jul 2025

6/10 Okay

stephen

Liked: Cleanliness, staff & service
+ Well located near centre, free parking. Excellent friendly helpful front desk girl (eventually). - arrived and noone around , notice to call 0 , noone answered. No one in bar. . After a while and deciding to at least find loo bumped into clearly overworked " do it all " girl. Pity cos she was extremely helpful eventually - re buses , petrol station etc. - big minus. Our room was on 3rd in roof . Corridors extremely hot and so was the room. Aircon in room refused to reset from 24c. Opened veluxs - was well into the night before room reached a suitable sleeping temp. Hotel seems to be having work done (restaurant wasnt available for instance) and by general appearance of common areas and corridors, not before time. We had only chosen it as suitable and reasonably priced stopoff for Channel Tunnel for which it proved ideal simple drive in morning so on balance it did what we wanted without being anything to write home about.
Stayed 1 night in Jul 2025

4/10 Poor

Anubha

Disliked: Staff & service, property conditions & facilities, room comfort
The AC was not working The drainage is the shower was working there was water everywhere in the bathroom and leaking out to the bedroom
Stayed 1 night in Jul 2025