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Hampton by Hilton Canterbury

3.0 star property

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Restaurant
Lobby
Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
7 St. Margaret's Street, Canterbury, England, CT1 2TP
  • Place, Canterbury Cathedral
    ‪4 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, Westgate Gardens
    ‪5 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible

9.0 out of 10
Wonderful
(21 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (View)

8.8 out of 10
Excellent
(28 reviews)
  • 22 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(32 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 Queen Bed with Sofa bed

  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(50 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2

View all photos for Queen Room with View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room with View

  • Sleeps 2

View all photos for Queen Room with Sofa Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room with Sofa Bed

  • Sleeps 3

View all photos for Twin Room with View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin Room with View

  • Sleeps 2

View all photos for Accessible Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Queen Room

  • Sleeps 2

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includes taxes & fees
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About this property

Hampton by Hilton Canterbury

Hotel with free breakfast, 4-minute walk to Canterbury Cathedral
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hampton by Hilton Canterbury offers 129 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hampton by Hilton Canterbury. During your stay, you're just a quick walk from Canterbury Cathedral. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 4-minute walk from Canterbury Cathedral and 6 minutes on foot from Marlowe Theatre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Hampton by Hilton Canterbury.

This 3-star Canterbury hotel is smoke free.

Guests are served a free buffet breakfast daily.
Hampton by Hilton Canterbury has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 25.00 per night (656 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton by Hilton Canterbury Hotel
Hampton Inn Canterbury United Kingdom
Hampton by Hilton Canterbury Canterbury
Hampton by Hilton Canterbury Hotel Canterbury

Hampton by Hilton Canterbury Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 695 out of 1003 reviews
Rating 8 - Good. 230 out of 1003 reviews
Rating 6 - Okay. 52 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pakinee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is good and staff great service Room was okay but cleaning was poor as hair from last guest in bathroom. Extra pillow request was met with “ if we have any spares “ normally a couple of spares in the room always. Parking works well and close
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Myself and my Girlfriend have really enjoyed our stay The staff have been brilliant helpful and cheerful and a pleasure to be around I will definitely be coming back again
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
On each floor there are about four rooms that are much smaller than the advertised 230ish square feet, we were given two of those rooms and were disappointed given we prioritize room size when choosing hotels. It felt like we did not get what we paid for
Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

yuanqiao

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk is exceptional, very helpful. Breakfast is very good.
Stayed 1 night in Sep 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well positioned in Canterbury, enjoyable stay 😊

Great location, Hampton hotel is well placed and our room on the fourth floor was spacious and quiet. Only negative was the extractor fan in the bathroom going 24/7. Buffet breakfast was good though limited choice if you don't like a fried breakfast. Reception staff were helpful and friendly. Ness ensured a warm welcome on arrival.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jian Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had really high hopes for this stay, having never stayed in a Hilton before but knowing the name and the prestige it carried. Myself and my partner were looking forward to a quiet, restful stay, but it was very much the opposite. The staff were lovely and the room itself was fine in appearance, but I hadn't expected to hear the loud, pounding bass of music from the rooftop bar above from our room, which went on until very late both nights of our stay. The mattress was rock solid, so between the noise and the mattress, it ended up being very much the opposite of a restful, relaxing weekend. We both slept poorly as a result and I spent the weekend with considerable aches and pains, which really soured our trip. I mentioned the noise from the bar upon checking out, but didn't see much point in raising the issues during our stay, as it was likely both issues would not be resolved by being moved to a different room. We were not even on the floor directly below the bar, so I can imagine how much noiser it must have been for other patrons. It was a real shame, as otherwise we would have had a really nice weekend, and all of the staff we encountered were incredibly nice and helpful (and the issues mentioned would be things they would likely have very little ability to change). I'd definitely think twice about booking this hotel and while I can't do anything to change the bad weekend we had, I hope others don't make the same mistake.
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location very central. The air conditioning was hit and miss, I prefer the option of opening a window for fresh air. Breakfast was average but overall enjoyed our stay in Canterbury.
Stayed 4 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel and really helpful staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Fernando

Stayed 7 nights in Aug 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Rooms were very comfortable and the breakfast was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Janette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Amazing help staff

Breakfast was ok bed wasn't very comfortable staff where very help and polite amazing really clean
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect place to stay in Canterbury! Kind staff, great service, central to everything, well cared for hotel.
Stayed 7 nights in Aug 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Keith

Disliked: Room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Peter

Disliked: Room comfort

The stay

The place looked amazing, it was just so uncomfortable sleeping there, the mattresses was horrible, and the smell i dont no where it was coming from but it wasnt pleasant
Stayed 1 night in Aug 2025

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2025

8/10 Good

Anneline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whilst this was our first visit to Canterbury, it certainly won't be the last. Staying at the Hampton Hilton was convenient and allowed us to enjoy the best the city has to offer. The breakfast was amazing and a perfect way to set you up for the day. Despite not havinv onsite parking, I would certainly be returning.
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A really good base for exploring Canterbury , in the middle of town and a short walk from both railway stations. Great breakfast to get you ready for the day, and friendly staff too
Stayed 3 nights in Aug 2025

10/10 Excellent

Manpreet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff and location super!
Stayed 1 night in Aug 2025

6/10 Okay

Craig, Leicester

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely clean property, great location, superb breakfast..... but..... noise booming from the rooftop bar into our room was a problem, won't be staying again.
Stayed 2 nights in Aug 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in fantastic location.

Location is superb, staff are friendly, hotel is clean and nice. Despite reading reviews that said the beds were comfortable, we found ours in room 246 to be most uncomfortable - painfully hard. Apart from that it was lovely.
Stayed 2 nights in Aug 2025

8/10 Good

Hasmita

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great, close to all shops, restaurants and attractions. Friendly, excellent staff and lots of options for breakfast of hot or cold food and drinks.
Stayed 6 nights in Aug 2025