A beautifully appointed room with a lovely, peaceful garden out back, wonderful to relax in after a long day of sightseeing. Excellent breakfast and service.
Location was very walkable to everything. Breakfast was included and the breakfast service was very good. The bed was not very comfortable and the pillows were very flat. I liked the overall vibe of the place, the courtyard was nice.
We stayed while attending a conference at the university. The location was excellent (close to the town center, easy to reach the university, close to the train station) and the hosts were very hospitable and easygoing! We stayed in the garden suite and really enjoyed the access to the garden from our room, which was also very comfortable. Breakfast was fantastic!
Great value for money!
Close to Canterbury , shops a five minute walk at the most and pubs and restaurants even less.
We stayed in the garden room which felt bright and airy and it was lovely to sit in the garden with a glass of wine..
This isn't a pub anymore so there wasn't anyone to welcome us which wasn't a problem.. But breakfast had friendly staff and tasty food..
Our only small problem was getting our key code as we booked last minute, but after a phone conversation it was sorted straight away.
Would definitely stay again and recommend to friends..
The room was fine, the guy on reception (although new and not very experienced) was fine - my only issue was that the pub was closed the night we stayed - and I wasn't expecting that.... it would appear the pub is only open certain nights of the week and that is not made clear on their site... also parking is a bit of an issue as everywhere around is permit parking only. However it is a great location to walk into the city, and Canterbury is really lovely.
Actually, I was sick the entire time I was there, not the fault of the Black Horse. However, the parking situation is terrible. While sick, I had to move the car several times. I found my rental car was side-swiped, and I'm having to pay for damages my insurance doesn't cover. Again, not the fault of the Black Horse.
I could not stay and had to book another hotel for the night. The door to the garden did not lock and only a broken lump of metal was holding it closed. This fell on me when I was trying to open the door. A disgrace, I would like a refund
No wardrobe or even hanging rails available in the bedroom ??. Staff looked somewhat overwhelmed at breakfast, food hygiene was pretty much non existent. No apology from the staff either after a fire alarm went off at silly o'clock in the morning. Fully aware that sometimes these things can happen accidentally but an acknowledgement of interrupted sleep would've been welcomed Overall would have to say this was the least pleasant experience I've ever had whilst on a break either at home or abroad.
Don't be surprised if your expectations based on a half decent website don't marry up with the reality of staying there.
Very nice B&B! The staff is very service-oriented and kind!
The breakfast is delicious and made from scratch with fresh ingredients.
The hotel is located within a quick walk (5 mins or less) to the west train station and the city center.
I confidently recommend this place!
de eigenaresse was kortaf. Haar hulp daarentegen was vriendelijk ook al kende ze de taal niet goed. De kamer was verder gewoon wat je verwacht dus goed
Litt spesiell innsjekking. Hyggelig personale. Veldig trang trapp opp til rommet. KjÞleskapet fungerte ikke, selv om vi ga beskjed , og det ble sett til. DÄrlig avlÞp i vask og dusj. MisforstÄelser angÄende frokosten. Hotels.com ga oss beskjed om at frokost var innkludert, det mente stedet at vi ikke hadde. Personalet var veldig hyggelig. Kun nye hÄndklÊr og tÞmming av sÞppel en av tre dager. Beliggenheten var god. Vil nok ikke retunere hit.
Very welcoming and helpful friendly staff đ. Expedia said there was parking ,which is a stretch of the imagination . There is a road with cars parked on it. Haha!!
Overall very good, location was excellent for getting into town. Spotlessly clean and service was very friendly. They are very accomodating when it comes to breakfast. Only negatives was a small issue with the wifi and the lack if parking, but there was a very reasonable multistory around the corner.