The Falstaff Hotel

4.0 star property

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Photo gallery for The Falstaff Hotel

Property entrance
Junior Suite | Hypo-allergenic bedding, individually decorated, individually furnished
Bar (on property)
Reception
Luxury Room | Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Bar
  • Room service

Explore the area

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8-10 St Dunstan Street Kent, Canterbury, England, CT2 8AF
  • Place, Westgate Gardens
    ‪1 min walk‬
  • Place, Marlowe Theatre
    ‪5 min walk‬
  • Place, Canterbury Cathedral
    ‪7 min walk‬
  • Airport, London (SEN-Southend)
    ‪95 min drive‬

Room options

Classic Double Room

9.0 out of 10
Wonderful
(37 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Luxury Room

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Cosy Double Room

8.4 out of 10
Very good
(28 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

The Falstaff Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and a 24-hour front desk.
The Falstaff Hotel offers 49 accommodations with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Cable televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Canterbury hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The Falstaff Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Canterbury Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a terrace, coffee/tea in a common area and co-working space
  • Guests have great things to say about the location and the helpful staff
  • Steps from Westgate Gardens and 4 minutes on foot from Marlowe Theatre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Falstaff Hotel also features a terrace, a garden, and coffee/tea in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Canterbury hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Restaurant – This buffet restaurant only serves breakfast.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 15 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: GBP 14.50 for adults and GBP 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Coworking space

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 14.50 for adults and from GBP 14.50 for children
  • Uncovered self-parking fee: GBP 15 per day
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Falstaff Canterbury
Falstaff Hotel
Falstaff Hotel Canterbury
Hotel Falstaff
The Falstaff Hotel Hotel
The Falstaff Hotel Canterbury
The Falstaff Hotel Hotel Canterbury

The Falstaff Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, comfy bed. Great cocktail bar, good breakfast. Above all the staff were all friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Jayne

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely stay whilst visiting the Christmas Market. Hotel was lovely and the bar staff were so friendly and helpful. Breakfast was plenty and freshly cooked. On the day we were due to depart we noticed a plaque of ants around the socket area and in the bed, we did report this to reception when checking out, only to find out the couple in the room next door also had ants. We all left there feeling very itchy.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed in room 12 which has a bath in the bedroom. Still not sure this is really a desirable option but it was interesting. The place is great, well-situated and friendly. No restaurant other than for breakfast but there are plenty of options nearby. We were woken at 6 on both mornings by noises (running water one time, something like a boiler firing up on the other occasion) but this is a fairly minor quibble.
Stayed 2 nights in Dec 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect night away, room was spacious, clean and staff were friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, wonderful bar with extensive cocktail options. Room was cosy and comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

brett

Stayed 1 night in Aug 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room in quiet annex behind main hotel . Breakfast was good and staff nice and attentitive . Hotel is a little tired especially the toilets and bar seating area
Stayed 2 nights in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Viv

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room good amenities great location Lovely breakfast and great service
Stayed 1 night in Nov 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service
Great stay with exceptional customer service in a spotlessly clean and central location 10/10
Stayed 3 nights in Nov 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very Clean and in quite area
Stayed 1 night in Nov 2025

8/10 Good

HUGO

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room - lovely service and cosy vibes - thank you
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff went above and beyond for my family. The rooms where beautiful and the beds where really comfortable. Can’t wait to stay again soon!
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely room with a spacious, comfortable bed. Staff friendly and very helpful. Will definitely stay again when back in Canterbury
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Stayed 1 night in Nov 2025

8/10 Good

anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only stayed one night as going to the Marlow perfect for what we needed, happy hour very good.
Stayed 1 night in Nov 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
room was clean, staff at the bar were lovely, staff at breakfast ladies were lovely, one guy a bit miserable. it was occasionaly a bit noisy, dont know when people were using the shower or toilet, or just when heating or something came on. We did enjoy our stay, and might be back one day.
Stayed 3 nights in Nov 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a great room. A bit different compared to hotel chains. All staff friendly and helpful. Parking in hotel grounds a bonus for the area. Breakfast very good. Only criticism is I’d have preferred a wider breakfast menu.
Stayed 1 night in Oct 2025

10/10 Excellent

PIERRE

Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Liked: Amenities
Really nice overnight stay. Hotel very quant and cosy. Members of staff helpful, everything very easy, breakfast was nice. Great 2for 1 cocktails at 6.
Stayed 1 night in Oct 2025

8/10 Good

Richard

Liked: Cleanliness
Stayed 2 nights in Oct 2025

8/10 Good

Alex

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Oct 2025