The host and customer service reps were great. The condo was filthy, dirty dishes in the cupboards, mold on the shower floor, vomit around toilet in one bathroom and upholstered furniture disgustingly dirty, the bed spreads and pillows gross. We, out of pocket, spent more than 1000 to have the place professionally cleaned and we replaced all pillows. Location great, condo filthy. I do praise your staff, however. They came in promptly and arranged for cleaning. Once we had the place livable, we enjoyed the property.