Had a fantastic time at this property, the house was nice and clean with everything you need, except propane for the grill so bring it if youâre planning to use it. The pool is relaxing and private surrounded by plants. The neighborhood is also great with quick access to everything you need!
At check in the door wouldnât open due to screws being in the way. Kitchen equipment was ok.. ice maker makes ice but donât dispense it. Pool wasnât clean upon arrival. Also was an infestation of roaches aka Palmetto bugs. Didnât seem like they cleaned since the last stay before usâŠWi-fi worked but not the best.Also neighbors argued A LOT which we heard most of.
Cockroaches and broken back door lock. No refund offered. Health and safety risks reported.
Upon check-in a cockroach crawled on my hand. Hot tub and pool stone cold and broken back door lock. Contacted property management Vacasa and they refused refund although this is health and safety violations. Property manager was aggressive over the phone and minimized cockroach infestation saying itâs just a âpalmetto bugâ. Palmetto bugs are cockroaches.No refund given despite us reporting complaint of property and refusing to stay in an infested house. Run.