This was a repeat rental for us...as they say, if something ain't broke, don't try and fix it. The place is immaculate, a upper class home experience. The pool and jacuzzi are an added bonus for an already luxurious home. We only had a minor issue with the jacuzzi, and they sent someone right over to fix up the issue. Great service...the only negative, I find, is there is an electricity charge to follow your vacation. This can be in the 300 range depending on your use of air conditioning and heating the pool and or jacuzzi. But still, a very positive experience. Thanks, will be returning.