See all properties

Choose dates to view prices

Banksia Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 75 reviews
Rating 8 - Good. 13 out of 75 reviews
Rating 6 - Okay. 1 out of 75 reviews
Rating 4 - Poor. 0 out of 75 reviews
Rating 2 - Terrible. 1 out of 75 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for one night. It is a very lovely place and the staff were very helpful and pleasant.
Stayed 1 night in Oct 2025

10/10 Excellent

Athanasios

Liked: Cleanliness, staff & service, property conditions & facilities
Rr
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a lovely, quiet hotel with outstanding service. Our only issue was the lack of wifi for an evening, not a concern with so much to do in Cape Town!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty of it the staff with a warm welcome
Stayed 10 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Lovely stay at Banksia. The team who work here are all fantastic, super friendly and relaxed. The guesthouse itself is a beautiful old house with heaps of beautiful original features. It’s in a residential, nice part of town but only about 15-20 min drive from camps bay/v&a area. The spa is very nice, we had a great facial and massage. Thanks team banksia!
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

wokie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very spacious and the breakfast selection excellent.
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort

horrible does not deserve the star rating

Stay was extremly deceictful. hotel does not deserve the rating it has Upon check in I was escourted to my room only to discover the establishment does not have any elevators or lifts, walked up 2 flights of stairs to my room and the room has no airconditioner. I advised the assistant manager and he asked me to walk back down and wait for him to find me a room with an airconditioner he than made me walk back up the stairs to another room where the bathroom was horrific, the taps were loose and the shower door did not close, it was both a sunken shower and sunken bath which could easily pass for 2 star. the room door was a funny key and did not even lock properly the floors were wooden so you could hear when other ppl were moving around the pool was green not swimmable and jacuzzi empty If i were informed of this would have never booked this When I did mention the star rating to the asistant manager I was told it is a boutique hotel and not normal hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Zeljka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stating at Banksia boutique hotel was a dream! We thoroughly enjoyed this beautiful old villa, well appointed amenities and friendly and welcoming staff. We felt very safe and still extremely close to everything in Cape Town - it is situated at the bottom of Table mountain, in a quiet little neighbourhood. Excellent and freshly made breakfast every day gave us a great start to a week full of fun and exploring this beautiful part of the world. Thank you so much😊
Stayed 6 nights in Feb 2024

10/10 Excellent

Beate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, the staff were exceedingly friendly and we got another room, as the aircon in our first room was broken, the treatments at the spa are really nice, breakfast was prepared with attention to detail. Very good value for money.
Stayed 3 nights in Jan 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If you want to feel at home...

I just adored staying at this hotel! The front desk staff was amazing and incredibly helpful at all times. I miss the hospitality there so much!
Stayed 5 nights in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous gem in the Southern Suburbs

It is always an exceptional experience at Banksia! The building is gorgeous and all the rooms are unique. The mountain view is a CAPE Town iconic postcard. The staff is kind and accommodating both managing the property and preparing and serving the stunning breakfast. Hope i can continue to return.
Stayed 4 nights in Aug 2023

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Terry

Liked: Cleanliness, staff & service, room comfort

Our stay

A beautiful building in a very attractive suburb of Cape Town. The property is very clean and the room is comfortable although the two large armchairs in the bedroom we used rather cramped the space and were unnecessary. The overall condition is good, but now a little tired in places. It would definitely benefit from a professional update which would really make this period property amazing.
Stayed 1 night in Mar 2023

10/10 Excellent

GARRETT

Stayed 1 night in Dec 2022

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous spa hotel

Gorgeous and luxurious old style boutique hotel. The staff was amazing, breakfast lovely and filling. I liked the quiet residential area as well.
Stayed 2 nights in Aug 2022

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is stunning, be prepared to take pictures! Also the staff was incredible! So welcoming and friendly - total hidden gem!
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An eighteenth century colonial house beautifully renovated by the interior designer owner. Fabulous with lovely staff. Totally recommend.
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quiet, small property just off the beaten path in Cape Town. The staff is excellent, the rooms unique and well-appointed and the daily breakfast delicious.
Stayed 4 nights in Jul 2019

10/10 Excellent

catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, very quiet. Out of the way but easy Uber ride to everywhere. Room was large, comfortable, well appointed. Great breakfast. Staff accommodated our in and out timing
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 2 nights in Aug 2018

10/10 Excellent

sarah, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home

I stayed at the banksia for a little over two weeks. Staff are superb and I love the quiet atmosphere. Looking forward to returning next year.
Stayed 15 nights in Mar 2018

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort